Mariner Health

Pros

• The staff at Seneca Health and Rehab is described as friendly, with some receiving praise for their excellent care and attentiveness to patients.
• Many reviewers noted the therapy staff's expertise and motivation, highlighting their effectiveness in rehabilitation.
• The activity director is recognized for creating enjoyable and varied activities that residents appreciate.
• A family member expressed gratitude for accommodating a private room during their loved one’s final days, demonstrating compassion from the administration.
• Some visitors appreciated the cleanliness of the facility and the effort made by staff to maintain a presentable environment despite its age.
• One reviewer mentioned improvements at Seneca Health compared to past experiences, indicating progress in overall care quality.
• Patients are reported to receive daily physical therapy, which has been beneficial for their recovery.

Cons

• The staff is rude, and patients are left unattended or ignored when they request help.
• Patients often go without necessary medication for extended periods due to poor management.
• The facility is dirty, with some reviewers describing it as filthy and poorly maintained.
• Nurses are untrained and provide inadequate care, leading to safety concerns for residents.
• There is a high turnover rate of staff, which negatively impacts the quality of care.
• Residents frequently wait long periods for basic requests, such as water or assistance with bathroom needs.
• Some patients receive minimal rehabilitation services, which do not meet their needs.
• The food service is lacking in quality and nutrition, with minimal fresh options available.
• Personal belongings of residents go missing without replacement or explanation from staff.
• The administration appears indifferent to the concerns and well-being of both residents and families.

Review

The experiences shared by families and loved ones regarding the Seneca Health and Rehabilitation facility paint a complex picture of their care quality, staff behavior, and overall environment. While there were moments where certain individuals experienced compassion and excellent service, the overarching narrative reveals a concerning trend in patient care that is not only inconsistent but alarming. From issues regarding cleanliness and attentiveness to patients' needs to shortcomings in rehabilitation services, many families express dissatisfaction with how their loved ones are treated.

Numerous reviewers highlighted significant grievances related to the cleanliness of the facility. Multiple accounts depict a dirty environment, with one reviewer saying it was "filthy" and "stinks." Another individual expressed concerns about bed linens being changed only when asked and cotton balls from blood checks left on beds for extended periods. Such reports indicate potential neglect in maintaining basic hygiene standards that are crucial for patient recovery, especially in a rehabilitation setting.

Staff attitude emerged as another critical concern across various reviews. Descriptions of rude nurses who dismissed patients’ needs were common. One frustrated family member recounted an incident where their sister required assistance but was told to stop ringing the bell for help. This sentiment resonated with others who felt ignored or belittled by staff members during moments of vulnerability. In stark contrast, some positive experiences were noted when specific aides or therapy staff demonstrated genuine care and compassion towards patients, showcasing that not all employees failed to meet expectations.

Rehabilitation services specifically drew criticism from many reviewers who expected more proactive engagement in patient care post-surgery or during rehabilitation phases. Some reported minimal therapy hours each day—some quoting as low as one hour—and expressed frustration over relatives being left in bed for days without being assisted out. A consistent theme was the perceived lack of effective communication between staff members and families concerning treatment plans and progress updates.

Another aspect mentioned frequently involved dietary concerns; several complaints highlighted menu items that posed risks for residents with allergies or dietary restrictions—one person even reported receiving meals containing seafood despite having a documented fish allergy. The food quality itself also drew mixed responses: while some acknowledged expectations given the nature of institutional dining, others lamented how unappealing the meals were compared to what they would expect at home.

Despite these issues, there were glimmers of hope reflected through positive testimonials from families whose loved ones received commendable care from specific staff members like physical therapists and social workers known for their dedication to improving patient well-being. These contrasting opinions reveal a disheartening reality: while certain caregivers display remarkable commitment to their jobs and those under their care, systemic problems within staffing ratios, training protocols, management oversight, and resource availability inhibit this facility's ability to provide consistently high-quality care across its operations.

In summary, while Seneca Health and Rehabilitation has its share of dedicated professionals making a difference in patients' lives, glaring deficiencies coupled with poor management practices often overshadow these efforts. The chorus of disgruntled families serves as an urgent call for improvement within this facility so that it can truly fulfill its mission of healing rather than merely existing as another option among many inadequate care settings available today. Families seeking support for their loved ones are encouraged to thoroughly research any facility prior to admission while remaining vigilant advocates demanding better standards from healthcare providers tasked with caring for vulnerable populations.

This part of Seneca, South Carolina, offers a variety of amenities and services that would be beneficial for seniors looking for a peaceful and convenient place to reside. With several places of worship nearby, such as Grace Baptist Church and Saint Paul Feast-The Assumption, residents can easily maintain their spiritual practices. Additionally, there are multiple physician offices and pharmacies in close proximity, including Oconee Pediatrics and Medicine Shoppe Pharmacy, ensuring access to healthcare services. For leisure activities, residents can visit South Cove County Park or enjoy a cup of coffee at cafes like Starbucks or 313 Cafe. The area also has reliable transportation options with Oconee County Regional Airport nearby. Overall, this neighborhood provides a supportive and comfortable environment for senior living.

Places of Worship

• Grace Baptist Church (0.5 miles)
• Utica Baptist Church (2.6 miles)
• White Stone Freedom Fellowship (3 miles)
• Saint Paul Feast-The Assumption (4.1 miles)
• Foothills Community Church (4.8 miles)
• Dickson Memorial United Methodist Church (7 miles)
• St Andrews Catholic Church (7.5 miles)

Physicians

• Oconee Pediatrics PA (1.6 miles)
• Between the Lakes Primary Care (2.2 miles)
• Clemson Seneca Pediatrics (2.3 miles)
• Lakeview Internal Medicine (2.3 miles)
• Pain Management Associates (2.5 miles)
• Keowee Primary Care (2.5 miles)
• Mountain Lakes ENT, Allergy and Hearing Center (2.6 miles)

Restaurants

• Ye Olde Sandwich Shoppe (2.2 miles)
• Time Drive In Restaurant (2.6 miles)
• Hardee's (2.8 miles)
• Bojangles' Famous Chicken 'n Biscuits (2.8 miles)
• Waffle House (2.8 miles)
• N The Midst (2.9 miles)
• Wendy's (2.9 miles)

Pharmacies

• Sammeth Drug (2.3 miles)
• Medicine Shoppe Pharmacy (2.4 miles)
• Medicine Shoppe (2.4 miles)
• Carolina Compounding Pharmacy (2.8 miles)
• Walgreens (3 miles)
• Upstate Pharmacy Oconee (3.2 miles)
• CVS Pharmacy (3.6 miles)

Cafes

• Starbucks (2.9 miles)
• 313 Cafe (3 miles)
• All In Coffee Shop (7.5 miles)
• Cook Out (7.6 miles)
• Starbucks (7.8 miles)

Hospitals

• Oconee EMS Headquarters (3.2 miles)
• OMC Wellness Center (3.2 miles)
• Oconee Medical Center (3.2 miles)
• Lila Doyle Nursing Care Facility (3.2 miles)

Parks

• South Cove County Park (4.3 miles)

Transportation

• Oconee County Regional Airport (CEU) (4.6 miles)