Home Instead Senior Care

Pros

• Senior Helpers provides amazing caregivers who help keep loved ones at home.
• The caregivers are kind, compassionate, and consistently go above and beyond for families.
• The scheduling team handles care arrangements efficiently with a families-first approach.
• The office staff are professional, responsive, and readily available to address any needs.
• Senior Helpers delivers peace of mind and safety for families at home.
• The organization is trustworthy and committed to high-quality caregiving.
• Caregivers are well-trained and capable of a wide range of supportive tasks.
• Senior Helpers assists families with navigating insurance claims and other practical considerations.
• Senior Helpers of Hilton Head promotes independence and a better quality of life for clients.
• The staff are conscientious, helpful, and compassionate in every interaction.

Cons

• The service was not helpful for a disabled veteran because it could not perform everything that was needed.
• There were changes in employees every other week, requiring the family to teach new caregivers what to do over and over.

Review

Across the various comments, Senior Helpers emerges as a highly valued partner for families seeking in-home care in the Hilton Head area. The overarching theme is peace of mind: families describe their loved ones staying safely at home with caregivers who are caring, capable, and consistently professional. From long-term arrangements to short-term recovery, the reviews portray a service that not only provides practical help but also lends emotional support, enabling families to maintain daily life and independence for their loved ones.

Many reviewers highlight the way care has allowed loved ones to remain in familiar surroundings. Grandmothers and mothers have been kept at home with the help of attentive caregivers, and in several cases, the care team has become part of the family. The office staff are repeatedly praised for their warmth and flexibility, with caregivers and coordination staff seen as reliable allies who bring a sense of calm during otherwise stressful situations. The consistency of care - along with a feeling that the team genuinely cares about the person being cared for - appears to be a defining strength.

A central element of the service is the accountability and responsiveness of the scheduling and office staff, particularly Jennifer Tevepaugh. Reviewers repeatedly describe Jennifer as a guiding presence who outlines services, discusses fees, and meets with families in person to tailor a plan. When plans change, such as a last-minute scheduling adjustment while vacationing, Jennifer's coordination is cited as smooth and reassuring. The ability to handle complex needs - ranging from wound care and driving to light housekeeping and shopping - helps families feel confident that their loved ones' daily needs will be met without added stress.

Beyond the basics, several reviews emphasize the professional, compassionate approach of the caregivers themselves. Families note that caregivers offer not only practical assistance but also emotional support and respectful communication. One reviewer even describes the staff as having a "pediatrician's vibe" - empathetic and positive in tone, which can make even challenging situations feel manageable. In cases of post-surgery recovery, the team is credited with providing flexible care schedules and practical guidance, including help navigating insurance claims, which can be a significant relief during a difficult time.

The organization also earns praise for its proactive problem-solving and the way it keeps families informed. Reviewers report that the office staff, including people like Scott and Christine, are available and helpful at every contact, always ready to resolve issues. The experience of securing a caregiver quickly - sometimes the next day after an interview - illustrates the organization's ability to respond in a timely fashion when needs are urgent. For families seeking independence for their loved ones, the combination of reliable care and a supportive office network is described as invaluable.

As is natural with any large-scale service, there are a few caveats noted by reviewers. One reviewer who identified as a disabled veteran found the service not fully meeting their needs, pointing to limitations in what could be performed. Another common point is the reality of caregiver turnover for some clients, with references to weekly changes requiring families to repeatedly explain routines to new aides. While these instances are not universal, they represent areas where improvements could further elevate the experience and ensure consistency.

In sum, the reviews paint Senior Helpers of Hilton Head as a trusted partner for in-home care, valued for its dedication to independence, safety, and dignity. Families repeatedly describe the staff as caring and professional, the scheduling team as responsive and clear, and the overall experience as one that brings real peace of mind during times of recovery or ongoing daily needs. For those seeking help to keep a loved one safely at home, the combination of compassionate caregivers, attentive office support, and flexible, family-centered care stands out as a strong option.

This part of Ridgeland, South Carolina offers a variety of amenities that cater to seniors looking for a comfortable and convenient living environment. With multiple physicians, pharmacies, and hospitals within close proximity, residents can easily access medical care when needed. Additionally, there are several restaurants and cafes nearby for dining out or grabbing a quick bite to eat. Places of worship are also available for those who wish to continue practicing their faith. For leisure activities, there is a theater, parks, and transportation services for getting around town. Overall, this area provides a well-rounded community with all the essential services at hand for seniors looking to settle down in Ridgeland.

Physicians

• All Children's Pediatrics (0.4 miles)
• Ridgeland Family Medical Center (0.8 miles)
• Beaufort Jasper Hampton Comprehensive Health Services (1.1 miles)
• Chelsea Medical Center (10.7 miles)
• Beaufort Jasper Hampton Comprehensive Health Services (10.8 miles)
• Lowcountry Spine & Sport (12.3 miles)
• Morad Shirin M, DO (12.4 miles)

Restaurants

• Pizza Hut (0.5 miles)
• Cracked Egg (0.6 miles)
• Wendy's (0.9 miles)
• Ocean's Bounty Seafarms (6.3 miles)
• La Parilla Grill (10.5 miles)
• Carolina Honky Tonk (10.7 miles)
• Waffle House (11.6 miles)

Pharmacies

• Longs Drugs (0.5 miles)
• Walgreens (0.7 miles)
• Carolina Infusion and Compounding Pharmacy (3.2 miles)
• Lowcountry Compounding Solutions (11.8 miles)
• Walmart Pharmacy (12.2 miles)
• Walgreens (13.3 miles)
• Kristin Sheehan, PharmD (14.8 miles)

Places of Worship

• Southern Baptist Convention (7.5 miles)
• Okatee Baptist Church (10.4 miles)
• Israelite Baptist Church (11.1 miles)
• Family Worship Center (12.6 miles)
• God's Deliverance Temple (13.7 miles)
• Southern Baptist Convention (13.8 miles)
• St Andrew's Chapel (13.8 miles)

Cafes

• Swimming Mermaid Coffee House & Wine Bar (11 miles)
• Starbucks (13.2 miles)

Hospitals

• Hilton Head Health System, LP (13.6 miles)
• Bluffton Medical Service (15.8 miles)

Theaters

• Cinemark Bluffton (14.6 miles)

Parks

• Buckwalter Place Park (15.3 miles)

Transportation

• A C Limousine & Shuttle Service (15.4 miles)
• Enterprise Rent-A-Car (15.8 miles)