Grand Strand Comfort Care

Pros

• Grand Strand Comfort Care is very welcoming.
• The ladies here are so sweet and respectful.
• The orientation with Michelle was great and she explained everything nicely.
• Michelle was very helpful and explained things clearly.
• The new scheduling app is user friendly and makes the job easier.
• The training area is well lit and comfortable with snacks and water.
• Grand Strand Comfort Care is a great company.
• The people at this company are amazing.
• The staff are amazing and answer questions well.
• The class was awesome; the instructors were polite and informative.
• The orientation was very informative.
• The staff and the company care about their clients and employees.
• Mary Anne Elvis is wonderful.
• Mary Anne Elvis is the sweetest, most helpful person I have ever met.

Cons

• The company is described as unreliable and frequently unresponsive, with claims of 99.9% of cases lacking coverage and frequent no-call/no-shows from the office.
• One reviewer warned that the company assigns underqualified aides to elderly clients and even described an instance where a worker slept on the job.
• Another reviewer labeled the company as the worst, stating it is never dependable and cannot be relied upon to show up.

Review

Grand Strand Comfort Care comes across as a remarkably welcoming place where warmth and respect seem to be the standard. Across many experiences, reviewers describe the team as sweet, friendly, and genuinely caring. The atmosphere is often framed as supportive and uplifting, with new staff and caregivers immediately feeling the positive energy and a strong sense of belonging. With comments like "10/10 highly recommend" and "great company," the sense that this is a place that values people - both clients and employees - shines through clearly.

The onboarding and training experiences stand out as especially positive. New hires frequently point to engaging orientation sessions led by patient, thorough instructors, with Michelle highlighted repeatedly for her clear explanations and welcoming demeanor. The class itself is praised as informative and well-delivered, and the instructor's kindness is a recurring note. Beyond the classroom, the scheduling app is described as user-friendly, and the training environment - well-lit, comfortable, and stocked with snacks and water - helps new team members feel at ease as they begin their journeys with the company. The overall sentiment is that this initial experience sets a confident, hopeful tone for their roles.

Vibes and daily interactions are a common thread, with emphasis on a friendly, positive workplace culture. Reviewers speak of a "vibes and energy" that makes working here feel exciting, and many mention a supportive office environment led by compassionate staff. The consistency of kindness - from office personnel to field teams - contributes to an impression that Grand Strand Comfort Care is more than a job; it's a community where everyone is treated with care and respect. Several accounts highlight how staff members go above and beyond to explain procedures, answer questions, and ensure everyone feels prepared and valued as they step into caregiver roles.

There are standout individuals who repeatedly earn praise for their dedication and empathy. Michelle appears as a cornerstone of both the training and ongoing support, with many noting her helpfulness, welcoming nature, and clear communication. Mary Anne Elvis receives frequent recognition for being exceptionally thoughtful and attentive - described as kind, detail-oriented, and willing to go the extra mile to assist, including helping with unemployment questions and navigating benefits during the pandemic. Josie Angley is celebrated for being helpful and engaging, even organizing positive experiences like bingo with desserts, while Arionna earns respect for her reliability and the care she helps ensure for clients. The appreciation for specific caregivers and staff members underscores a culture where individuals make meaningful differences in clients' lives and in each other's professional experiences.

The company's commitment to clients and staff alike also comes through in testimonials about reliability, care quality, and open communication. Several reviewers note that Grand Strand Comfort Care truly focuses on giving clients what they asked for and maintaining compassionate, professional care. The praise for caregivers who are described as reliable, attentive, and genuinely invested in their clients reflects a strong belief in the company's mission to provide comfort and peace of mind to families. Positive anecdotes - such as easily arranged care, supportive nurse interactions, and the sense that someone is always there when needed - paint a picture of a dependable organization that families can trust.

As with any service, there are contrasting voices that remind readers to consider the full spectrum of experiences. One reviewer cautions potential clients and employees to be mindful of coverage and communication challenges, describing it as a company with frequent call-outs, missed calls, and inconsistent coverage. The sentiment here is that reliability can sometimes fall short in practice, which serves as an important reminder that experiences can vary by location, shift, and individual circumstances. Acknowledging this perspective ensures a balanced view and helps prospective families and staff weigh both the strengths and the areas that may require attention.

Taken together, the reviews compose a portrait of Grand Strand Comfort Care as a company that is widely admired for its welcoming culture, strong training, and compassionate staff. The testimonials celebrate the people who make a difference - from Michelle and Mary Anne Elvis to Josie, Arionna, Kisha, and many others - whose kindness, expertise, and dedication leave lasting positive impressions on clients and colleagues alike. For families seeking thoughtful, personalized care, and for individuals looking to grow in a supportive caregiving environment, the overarching message is one of encouragement and trust: this is a place where care, community, and commitment come together to create meaningful impact.

Restaurants

• Damon's Grill (0.4 miles)
• Tupelo Honey (1 miles)
• Gordon Biersch Brewery Restaurant (1 miles)
• Crepe Creation Cafe (1.1 miles)
• Nacho Hippo (1.1 miles)
• Angus Steakhouse And Seafood (1.1 miles)
• Nacho Hippo (1.4 miles)

Parks

• Myrtle Beach State Park (0.6 miles)
• Grand Park (1.2 miles)

Cafes

• Tidal Creek Brewhouse (1 miles)
• River City Cafe (4.7 miles)
• Earth Cafe (5.4 miles)

Transportation

• TSA Security (1.4 miles)
• Myrtle Beach International Airport (MYR) (1.5 miles)

Physicians

• Carolina Orthopaedic Specialists (2.7 miles)
• South Strand Senior Health Center (2.7 miles)
• Allergy Asthma & Sinus Center (2.7 miles)
• Strand Endocrinology and Osteoporosis (2.7 miles)
• Grand Strand Internal Medicine (2.8 miles)
• 501 Family Medicine Center (3.2 miles)
• Doctors Care (3.6 miles)

Pharmacies

• CVS Pharmacy (2.7 miles)
• Blancett, Michele (3 miles)
• Walmart Pharmacy (3 miles)
• Walgreens (3 miles)
• Target Pharmacy (3.3 miles)
• Triad Isotopes (3.5 miles)
• Natural Health Pharm (4.1 miles)

Hospitals

• DaVita Myrtle Beach Dialysis (5.7 miles)