Chloe's Gentle Care ACH

Pros

• They take the best care of the residents; the staff truly love their work and the clients.
• The food is very good and the residents feel well taken care of.
• The residents are always calm and happy when families visit.
• Happy Valley Love and Care is the perfect home for a loved one.
• The facility is designed with care to reflect residents' needs; each room has an en suite bathroom; it is spotless and residents are kept clean, groomed, comfortable, and valued.
• Meals are freshly prepared and dietary needs are addressed.
• Kristina is medically well informed and on top of all medical needs; she arranges primary care visits, administers medications, and coordinates related services.
• The staff treat each resident like family, and Kristina communicates well with families.
• The owners, Kristina and Adrian, are sincerely kind, caring, and compassionate; they make families feel like part of the family.

Cons

• The first few weeks were rough.
• The move disoriented and upset her.

Review

Happy Valley Love and Care is described by many families as a place where care feels personal, heartfelt, and deeply attentive. Across several firsthand accounts, the consistent thread is a staff and leadership team that truly love their work and the residents they serve. Visitors note that the atmosphere is calm and friendly, with residents appearing content and well cared for during every visit. The sense conveyed by families is that when a loved one needs ongoing care, HVLC offers not just a service, but a compassionate environment where people are treated with genuine warmth and respect.

The facility itself is portrayed as thoughtfully designed with the residents' needs in mind. Each room features its own en suite bathroom, underscoring a balance between privacy and a home-like setting. Reviewers describe the home as spotless, with residents kept clean, well-groomed, comfortable, and made to feel valued. The environment is presented as a place where daily life feels orderly and respectful, contributing to the overall sense of security and well-being for both residents and their families.

Meals at Happy Valley Love and Care receive particular praise for their quality and consistency. Families report freshly prepared, home-cooked meals, with attention paid to individual dietary requirements. The care shown in preparing meals - down to details like potato salad - helps reinforce the impression of a nurturing, family-like home. This emphasis on good food is paired with careful attention to nutrition and preferences, ensuring residents' dietary needs and tastes are honored.

A standout aspect of HVLC, according to multiple testimonials, is Kristina's leadership and the care team she coordinates. Although Kristina is not a medical professional by title, she is described as medically well informed and highly proactive in managing residents' health needs. She arranges primary care visits to the home, administers medications, coordinates medication deliveries, and arranges services such as podiatry and hair grooming. In one poignant example, she counseled the family on when it might be appropriate to initiate Hospice care, signaling a thoughtful, patient-centered approach to end-of-life considerations and comfort. The overall message is that the quality of care is prioritized at every level, with Kristina and her staff treating each resident much like a family member.

Communication with families is highlighted as a core strength of HVLC. The staff are described as welcoming to family members, with Kristina and Adri-an (also referred to as Adrien in some notes) and Cindy consistently guiding and updating families about any needs or changes. Families appreciate being kept informed, and many recount conversations that blend practical planning with genuine warmth, laughter, and shared moments. This openness helps families feel connected and confident that their loved ones are not only cared for medically, but also emotionally supported and emotionally valued.

Several personal stories illustrate the depth of care and the impact HVLC has on families. One family explained that after trying three other home-based facilities, HVLC felt like the natural fit because the owners made them feel at home. They emphasized the compassionate, family-like atmosphere and Kristina's quick, thoughtful responses to medical issues. Another account describes a mom who lived at HVLC for nearly five years after struggling in a memory care setting; the staff - Kristina, Cindy, and the rest of the team - were described as wonderful, offering both laughter and tears while delivering a level of care that allowed the family to create more memories together. The sense of trust and enduring support stood out, with the family feeling secure and grateful for the time they could share with their mom.

There are also deeply moving testimonials about end-of-life experiences at HVLC. One story recounts a 100-year-old mother who spent three months in the home before passing. The family chose HVLC to provide a smaller, more social environment that would be better suited to her needs. Though the transition at first caused disorientation, the staff's persistence and kindness helped her settle, and she passed contentedly. This narrative reinforces the impression that HVLC is a place where dignity, comfort, and genuine care are central to the residents' experience, even as families navigate the emotional challenges of aging and loss.

Taken together, the reviews paint a powerful portrait of Happy Valley Love and Care as a thoughtfully designed, well-run home that blends physical comfort with attentive medical coordination and deep, compassionate service. Families consistently highlight the sense of being part of a caring community rather than just a service recipient. The combination of a clean, home-like environment, high-quality, freshly prepared meals, proactive medical support, and open, family-centered communication creates a holistic experience that many families describe as a true blessing during difficult times. In their own words, HVLC stands out as the best place for their loved ones, offering reassurance, peace of mind, and a level of care that feels like family.

This part of Happy Valley, Oregon offers convenient access to a variety of healthcare facilities such as Metropolitan Pediatrics and Kaiser Permanente Mount Talbert. The presence of pharmacies like Walgreens and Rite Aid ensures easy access to medications and health supplies. There are also several dining options nearby, including Chick-Fil-A and The Old Spaghetti Factory. In terms of recreational activities, residents can enjoy visits to parks like Lents Park and Mt. Tabor Park, or catch a movie at Century 16 Eastport Plaza. For coffee lovers, there are cafes like Keeper Coffee Co. and Portland Cà Phê in the vicinity. Overall, this area provides a range of amenities that cater to the needs of seniors looking for a well-rounded community in which to reside.

Physicians

• Metropolitan Pediatrics (0.1 miles)
• Kaiser Permanente Mount Talbert - Emily West MD (1.7 miles)
• Kaiser Sunnybrook - Institut (1.7 miles)
• Pacific Digestive Associates (3.3 miles)
• Adventist Medical Pavilion (4 miles)
• Sellwood Medical Clinic (4.1 miles)
• Richmond Family Health Center (4.2 miles)

Pharmacies

• Walgreens (0.6 miles)
• Walgreens (2.3 miles)
• Rite Aid (2.3 miles)
• Walgreens (2.4 miles)
• Safeway Pharmacy (2.8 miles)
• Rite Aid (2.9 miles)
• Walgreens (3.1 miles)

Restaurants

• Chick-Fil-A (1.6 miles)
• The Old Spaghetti Factory (1.7 miles)
• H.K. Cafe (2.4 miles)
• Bodega PDX (2.8 miles)
• McDonald's (3.1 miles)
• Thunderbird (3.3 miles)
• Super Deluxe (3.5 miles)

Hospitals

• Kaiser Sunnyside Medical Center (1.8 miles)
• Providence Milwaukie Hospital (2.9 miles)
• Adventist Medical Center (3.9 miles)
• Portland VA Medical Center (6.3 miles)

Parks

• Southern Lites Park (1.9 miles)
• Lents Park (2.2 miles)
• Happy Valley Park (2.2 miles)
• Mt. Tabor Park - Off Leash Area (3.8 miles)
• Hidden Falls Nature Park (4.2 miles)
• Sellwood Park (4.4 miles)
• Mt. Tabor Park (4.5 miles)

Theaters

• Century 16 Eastport Plaza (2.6 miles)
• Hollywood Theatre (6 miles)

Cafes

• Keeper Coffee Co. (3.4 miles)
• Portland Cà Phê (4.1 miles)
• Dutch Bros Coffee (4.2 miles)
• Starbucks (4.4 miles)
• Common Grounds Coffee House (4.6 miles)
• Starbucks (5.4 miles)
• Coava Coffee Roasters (6 miles)

Transportation

• TriMet Hollywood/NE 42nd Ave Transit Center (5.9 miles)

Places of Worship

• St Rose Catholic Church (6.3 miles)