The Renaissance of Ponca City

Pros

• The community looks great, and the staff is professional and accommodating, creating a warm, cozy atmosphere.
• Residents enjoy participating in the activity program available throughout the week, contributing to a positive living experience.
• The food provided at the community is highly rated, with many residents expressing their enjoyment of meals.
• The facility appears clean and well-maintained, enhancing the comfort of the living environment.
• Staff members are kind and helpful, ensuring that families feel comfortable with the quality of care their loved ones receive.
• Many reviewers appreciate the friendly and non-pushy approach of the sales staff during tours.
• Overall, residents express satisfaction with their experience and recommend the community as a lovely place to live.

Cons

• The carpet upon move-in was filthy, leaving bare feet black after only a few hours.
• A resident was evicted for having Covid without proper understanding of the situation and faced rude treatment from the staff.
• The food provided at the facility was awful, and the place was described as dirty with nonexistent security.
• There were multiple instances of things not getting done, indicating inattentiveness from the staff.
• Attempts to reach the Executive Director at another facility went ignored, raising concerns about responsiveness at the Ponca City location.

Review

The Renaissance at Ponca City has garnered mixed reviews from its residents and their families, showcasing a range of experiences that highlight both commendable qualities and areas for improvement. One of the most glaring issues reported involves the condition of the living space upon move-in. One particular review highlighted a concerning experience where residents moving into the facility found the carpets in unacceptable conditions, leaving bare feet dirty after just hours of contact. This unpleasant discovery raises questions about maintenance and cleanliness standards, particularly for an establishment designed to provide comfort and care to its residents.

There are also troubling accounts regarding staff behavior, particularly in relation to COVID-19 protocols. A review detailed an incident involving the swift eviction of residents suspected of having contracted the virus. The reviewer described how these individuals were treated with apparent disdain by management, being forced onto public transit for several hours to a less-than-ideal alternative living situation. Reports of verbal assault directed towards family members during this ordeal create a disheartening picture of customer service at what is supposed to be a caring community. This type of treatment understandably leaves a lasting negative impression on families entrusting their loved ones to such facilities.

Conversely, there are many positive testimonials praising The Renaissance at Ponca City for its friendly and attentive staff. Several reviewers mentioned experiencing good interactions with caregivers who are described as kind, accommodating, and dedicated to providing quality care. Many families expressed satisfaction with the activities offered within the community as well as the meals served, highlighting that both contribute positively to their loved ones’ quality of life. An enjoyable culinary experience paired with engaging activities can significantly enhance resident morale and wellbeing.

Furthermore, visitors touring The Renaissance often praised its warm atmosphere and clean environment, detailing experiences where they felt welcomed without aggressive sales tactics from staff members. Reviewers appreciated being shown multiple room options during tours and noted that ongoing renovations promised improvements in aesthetics and comfort throughout the facility. The presence of amenities such as game rooms and outdoor spaces adds to the community's appeal; however, some guests mentioned that this appeal was overshadowed by concerns regarding responsiveness from administrative personnel when seeking answers or support.

Despite standout moments provided by specific staff members whose exceptional service stood out amidst mixed reviews about overall attentiveness, there remain critical voices addressing lapses in care or oversight. Some individuals articulated feelings that certain issues remained unresolved despite efforts to communicate them officially or informally—a sentiment echoed by those struggling to connect with higher management levels regarding care concerns in other facilities associated with The Renaissance brand.

Lastly, it’s important to note that some families reported satisfaction in their loved ones' daily lives within this assisted living community. Comfortably settled residents expressed contentment with their surroundings—praising everything from food quality to safety measures ensuring well-being—while describing development in social ties among fellow residents reminiscent of familial bonds built over time spent together. This mixture of praise alongside serious criticisms paints a complex portrait likely representative not only of one establishment but possibly reflective across similar types within senior living services—highlighting challenges faced while also underscoring moments where sincere dedication shines through among professionals committed to fostering nurturing environments for elders seeking new homes post-transition periods in life.

This part of Ponca City, Oklahoma offers a variety of amenities and services that may be appealing to seniors looking for a comfortable and convenient living environment. There are several places of worship nearby for spiritual fulfillment, as well as a selection of restaurants offering various dining options. Access to healthcare is readily available with physicians, pharmacies, and hospitals located within a short distance. For leisure and recreation, there are parks nearby such as Standing Bear Park and Lake Ponca Park. Transportation options include the Ponca City Regional Airport and U-Haul services for travel needs. Overall, this area provides a mix of essential services and recreational opportunities that may suit the needs of seniors looking to settle in a welcoming community.

Places of Worship

• First Assembly Of God (0.3 miles)
• PCA Church (0.3 miles)
• Providence Baptist Church (0.7 miles)
• Pca (0.7 miles)
• NewPoint Church (0.7 miles)
• United Pentecostal Church (0.8 miles)
• Longwood Baptist Church (1.5 miles)

Restaurants

• China King Super Buffet (0.5 miles)
• Braum's (0.6 miles)
• Braum's (0.6 miles)
• Arby's (0.6 miles)
• Burger King (0.6 miles)
• Head Country Bar-B-Q Restaurant (0.7 miles)
• McDonald's (0.7 miles)

Physicians

• Hearing Group (0.8 miles)
• Ponca City Open MRI (0.8 miles)
• Northern Oklahoma Regional Pediatric Clinic (0.9 miles)
• Hill Gary C MD (0.9 miles)
• William Slater, MD (0.9 miles)
• Dare Kevin DO (0.9 miles)
• Michael Schiff, MD (1 miles)

Hospitals

• Ponca City Medical Center (1 miles)
• Cancer & Blood Care Center (1 miles)
• Trinity Medical Group Obgyn (2.5 miles)
• James Rebik, DO (2.5 miles)
• Integris Blackwell Regional Hospital (14.1 miles)
• Integris Rural Health (14.2 miles)

Pharmacies

• Family Discount Pharmacy (1 miles)
• Toni's Westside Health Mart (2.7 miles)
• Hutton Pharmacy (13.4 miles)
• Walmart Pharmacy (14.4 miles)

Cafes

• The Perk (2 miles)
• Happy Days Cafe (2.5 miles)
• Sacred Grounds (3 miles)

Parks

• Standing Bear Park (2.1 miles)
• Lake Ponca Park (2.2 miles)
• Dan Moran Skate Park (3.4 miles)
• 101 Ranch Historic Site (9.6 miles)
• Blen Park (14.5 miles)

Transportation

• Ponca City Regional Airport (PNC) (2.5 miles)
• U-Haul Moving & Storage (13.5 miles)
• U-Haul (14.4 miles)