Hillcrest Living Ctr is an assisted living community in Moore, OK.
Information last verified:
2120 N Broadway St, Moore, OK 73160
For more information about senior living options: (866) 208-4318
1.9 from 47 reviews
5 stars
7
4 stars
2
3 stars
3
2 stars
4
1 stars
31
Overall Review of Hillcrest Living Ctr
common6 reviews mention this
Staff care is sometimes praised
Some residents and family members describe staff as caring and attentive to needs.
Several reviewers say their loved ones were “taken care of” and describe the staff as kind, friendly, and helpful. One family member specifically thanks individual nurses for being genuinely caring. Other reviews also acknowledge the facility is clean and that housekeepers and laundry do a good job. At the same time, many other reviews describe serious breakdowns in communication, staffing, and day-to-day support, so praise is not consistent across all experiences.
caveat7 reviews mention this
Phone and door responsiveness issues
Residents and families report that getting through by phone or getting inside can be difficult.
Multiple reviews complain that the facility often does not answer the phone or the doorbell, leaving family members waiting to enter or trying repeatedly to reach someone. Several reviewers connect this with delayed help, including not getting timely information when a loved one is hospitalized. Others describe being unable to speak directly with management, including difficulties reaching leadership or getting corporate contact information. Even some critics who mention other strengths still call out persistent responsiveness problems.
caveat6 reviews mention this
Cleanliness and condition complaints
A recurring concern is the facility’s cleanliness and overall upkeep.
Several reviewers describe the building as filthy, including odors and messy bathroom or room conditions. Multiple accounts mention issues serious enough to require urgent help, such as needing clean-and-comfort assistance elsewhere for showers. Some reviews also describe neglect indicators like residents being left in soiled conditions and the facility not feeling maintained. While a few reviewers do say it was clean and presentable, the negative cleanliness reports are frequent and detailed.
caveat5 reviews mention this
Care, medication, and supervision concerns
Some reviewers report problems with medication timing and day-to-day supervision.
A number of reviews allege that residents do not consistently receive medication on time or at all. Others describe serious care failures, including falls, bedsores, and delayed response to worsening health. Several accounts also mention inadequate communication about changes in condition, including hospitalization. A few reviewers say the nursing staff is good, but critics repeatedly describe care gaps that left family members alarmed or forced to intervene.
common3 reviews mention this
Food quality is mixed
Dining reviews are mixed, with some calling food poor and others saying it’s acceptable.
Some reviewers directly criticize the food as terrible, inedible, or often cold. Another review mentions limited fresh produce and a meal setup that did not feel adequate. On the other hand, at least one reviewer says the food is decent and a couple of people express general satisfaction with daily care. Since the dining feedback spans both directions, it does not appear to be uniformly dependable.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Types of Care
Assisted Living
Skilled Nursing Facility
Amenities
Activities on-site
Devotional services off-site
Indoor common areas
Transportation
Will Rogers World (7 miles away)
Care Services
Ambulatory care
Diabetic care
Dining
Meals provided
Activities
Activities on-site
Devotional activities offsite
Nearby Places of Interest
Located in Moore, Oklahoma, this area offers a variety of amenities for senior living. With several places of worship nearby, individuals can easily continue their spiritual practices. There are multiple pharmacies and physicians in close proximity, ensuring convenient access to healthcare services. A selection of restaurants and cafes provide opportunities for dining out or grabbing a quick meal. The presence of theaters offers entertainment options, while the nearby hospitals provide quality medical care. Additionally, transportation options like airports are available for those who may need to travel frequently. Overall, this area provides a well-rounded community with essential services for seniors looking to settle down in Moore.
The guide highlights the importance of assisted living facilities for aging veterans needing daily support, discusses unique challenges they face, and outlines available financial assistance from the VA, including the Aid and Attendance program. It emphasizes understanding eligibility criteria and navigating the VA system to access necessary benefits effectively.
The article compares assisted living and skilled nursing facilities, detailing their differing levels of assistance, medical support, cost structures, and day-to-day experiences. It emphasizes that assisted living is for those needing help with daily activities while maintaining independence, whereas skilled nursing facilities provide intensive medical care with 24-hour staff supervision.
The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.
Hillcrest Living Ctr photos
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Assisted Living
Skilled Nursing Facility
Activities on-site
Devotional services off-site
Indoor common areas
Will Rogers World (7 miles away)
Ambulatory care
Diabetic care
Meals provided
Excellent access to nearby healthcare, dining, and social amenities.
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