Right at Home of Edmond

Pros

• The staff at Right at Home Edmond are consistently friendly and kind, with Sharon singled out for exceptional help.
• Bethany is consistently praised for her readiness to lend a helping hand and is a valued asset to Right at Home.
• The schedulers are responsive and work to meet families' needs with a pleasant demeanor.
• Right at Home Edmond is flexible and accommodating, keeping clients and schedules in sync.
• The team is quick to respond, knowledgeable, and follows through on commitments.
• Sharon is highlighted as a thoughtful and caring leader who supports both caregivers and clients.
• Right at Home is a great company known for understanding and going above and beyond to meet needs.
• The management team communicates clearly and accommodates schedules, helping families feel at ease.
• Right at Home has the best staff and delivers professional care.
• Right at Home provides dependable, caring caregivers and eases family burdens.
• The service is excellent with attentive scheduling and well-matched caregivers.
• Right at Home is highly recommended for in-home care.

Cons

• One reviewer warned that the company's rating is inflated because employees rated them at five stars.
• A reviewer claimed that a loved one would not be cared for and would be neglected, suggesting caregivers were unqualified and improperly trained.
• A reviewer described the experience as just a really bad experience.
• Timeliness and accountability were described as major deterrents, with caregivers being very tardy all the time.

Review

Right at Home Edmond is best suited for families seeking dependable in-home support that can flex around a client's daily rhythm. This is a solid fit for seniors who want to remain at home but need help with daily tasks, light housekeeping, shopping, errands, and personal care. The Edmond team excels when a caregiver can be matched to personality and routine, with an emphasis on responsive scheduling and ongoing communication. It's a practical choice for households prioritizing timely, compassionate help that allows mom or dad to stay independent without moving into a traditional facility.

That said, those who require continuous, 24/7 medical oversight or a highly structured memory-care environment should consider alternatives. If the plan calls for round-the-clock nursing supervision, a larger facility with on-site medical staff, or a more rigid daily schedule, a traditional assisted living setting may deliver greater predictability. Families who prize absolute punctuality and iron-clad accountability in every shift should verify what systems are in place to minimize gaps and ensure consistent coverage before committing.

The strongest positives here center on people-driven service. Scheduling is described as quick to respond and remarkably flexible, with staff going above and beyond to accommodate changing needs. Clients highlight the caliber of caregivers as caring, professional, and reliable, and they speak repeatedly of specific staff who made a meaningful difference. The office team - particularly the supervisors and schedulers - receives commendations for keeping everyone aligned, communicating clearly, and tailoring care to individual preferences. In-home services include light housekeeping, shopping, and personal hygiene, all delivered with an emphasis on compatibility and continuity.

Nevertheless, framed by several candid reviews, the main drawbacks revolve around timeliness and accountability. A subset of clients reports that some shifts arrive late or are not as punctual as hoped, raising concerns about reliability in tight schedules. These experiences do not negate the overall value, but they do matter: they underscore a need for explicit commitments on backup coverage, clear escalation paths when delays occur, and proactive communication when schedules shift. For families balancing work, caregiving siblings, and medical appointments, these gaps can be disruptive unless addressed upfront.

Families evaluating Right at Home Edmond should insist on concrete assurances. Ask about backup caregivers and how fast they can deploy a substitute if a scheduled caregiver is delayed, plus how on-call coverage works after hours. Clarify what "light housekeeping" encompasses and the boundaries around personal care, bathing, and mobility assistance. Request templates or examples of a typical week, references from nearby clients, and a clear, written plan for scheduling changes. Confirm billing practices, cancellation policies, and how changes in care level are handled as needs evolve. A transparent process for addressing complaints and a proven track record of steady caregiver placement will greatly reduce risk.

Overall, Right at Home Edmond delivers a compelling mix of compassionate staffing, flexible scheduling, and practical in-home support that can substantially ease family burdens. It stands out for its people-first approach, with multiple caregivers and office staff praised for their empathy and reliability. The strongest choice for families who want to remain at home and value customization, responsiveness, and ongoing communication. For those who cannot tolerate even occasional delays or who require near-perfect punctuality, this provider warrants thorough vetting and a strong plan for continuity - then the decision becomes clearer: engage with clear expectations, verify coverage, and proceed when the backing of a dependable scheduling framework is confirmed.

Edmond, Oklahoma offers a convenient and diverse range of amenities for those considering senior living in the area. With multiple restaurants nearby such as Whataburger, Jo's Famous Pizza, and Bahama Buck's, residents can enjoy a variety of dining options just minutes away. Additionally, transportation services like U-Haul Moving & Storage are easily accessible for any moving or storage needs. For healthcare needs, there are several pharmacies and physicians within a short distance, including Mercy Edmond and Ortho Plus Edmond. The presence of reputable hospitals such as Edmond Specialty Hospital and Summit Medical Center provide peace of mind for residents seeking quality medical care. Parks like E.C. Hafer Park and Mitch Park offer opportunities for outdoor recreation and relaxation, while theaters like ShowBiz Cinemas Edmond provide entertainment options for seniors looking to enjoy leisure activities. Overall, this part of Edmond provides convenience and accessibility to essential services for seniors looking to settle in a vibrant community.

Restaurants

• Whataburger (0.4 miles)
• Jo's Famous Pizza (0.7 miles)
• Mazzio's Pizza (0.8 miles)
• McDonald's (1.1 miles)
• Chicken Express (1.1 miles)
• Carl's Jr. (1.2 miles)
• Bahama Buck's (1.2 miles)

Transportation

• U-Haul Moving & Storage (0.5 miles)

Pharmacies

• Metro Pharmacy (0.5 miles)
• Walgreens (1.5 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.4 miles)

Places of Worship

• Henderson Hills Baptist Church (0.6 miles)
• Victory Church (1.3 miles)
• US Conference of MB Churches (1.9 miles)
• Faith Bible Church (2.7 miles)
• Lighthouse Baptist Church (3.1 miles)
• Quail Springs Baptist Church (5.1 miles)
• Crossings Community Church (5.8 miles)

Cafes

• Cafe 501 (0.6 miles)
• Starbucks (1.2 miles)
• Coffee Tree (1.4 miles)
• Starbucks (1.8 miles)
• Old School Bagel Cafe (2.1 miles)
• Starbucks (4.4 miles)

Physicians

• Mercy Edmond (1 miles)
• Ortho Plus Edmond (1 miles)
• Spine Care of Oklahoma (1.1 miles)
• Mercy Westbrook Edmond (1.2 miles)
• Integris Family Care Clinics (1.3 miles)
• Oklahoma Arthritis Center (1.3 miles)
• First Choice Pediatrics (1.5 miles)

Hospitals

• Edmond Specialty Hospital (1.4 miles)
• Summit Medical Center (1.4 miles)
• Hca Holdings (1.5 miles)
• Integris Health (3.9 miles)
• McBride Clinic Orthopedic Hospital (6 miles)
• Oklahoma Heart Hospital (6.9 miles)

Parks

• E.C. Hafer Park (1.7 miles)
• The MAC - Multi-Activity Center (2.2 miles)
• Mitch Park (2.2 miles)
• The Park at Traditions (2.3 miles)
• Mitch Park Playground (2.6 miles)
• Seminole Pointe Park (4.3 miles)

Theaters

• ShowBiz Cinemas Edmond (4.3 miles)