Linwood Village

Pros

• The male nurse was always upbeat and chipper.
• Everyone was pleasant.
• The CNAs and therapists have done an amazing job.
• Two relatives living there love the facility.
• The continuity of care is pretty consistent.
• The staff are kind, considerate, and do their best to make families feel welcome.

Cons

• They describe the facility as unprofessional, with managers lying and repeatedly changing their stories to fit their own views.
• They claim managers threaten lawsuits or harass families to deter complaints.
• They allege residents are abused by nurses and that blame is unfairly placed on aides.
• They report chronic staff shortages, especially at night, with only two nurses for about 49 residents.
• They say important information is not consistently passed to the appropriate staff, leading to communication failures.
• They recount losing residents' belongings (including dentures) and say there is little goodwill or restitution offered.
• They say the facility is behind the times and less clean than comparable nursing homes elsewhere.
• They describe incidents where a resident was left in a dirty diaper until the night shift arrived.

Review

The collection of impressions from this facility paints a picture of a place with bright spots and clear cracks. On the plus side, several reviewers speak warmly about the rehabilitation period and the quality of specific caregivers. One family member mentions that their mother's rehab stay was accompanied by pleasant interactions, and a male nurse stood out for being consistently upbeat and chipper. In another note of gratitude, someone thanks the staff for the care delivered, acknowledging that the experience included moments of genuine attentiveness and encouragement from the nursing team. These positive reflections emphasize that, in certain moments and with particular staff, the facility can feel welcoming, compassionate, and capable.

Yet alongside that warmth there is a persistent thread of concern about the leadership and administrative culture. A number of reviewers describe the management as unprofessional and unreliable in their communications. They recount a pattern of "the managers" being dishonest or "liars," frequently changing their stories to fit their viewpoint and, in some cases, attempting to intimidate or harass critics. There are explicit accusations that at times they threaten lawsuits or even interfere with people's employment as a way to quiet dissent. The frustration expressed is not just about disagreements but about a perceived system that punishes whistleblowers or concerns rather than addressing them with transparency and accountability. The tone is clear: many readers feel they cannot rely on the leadership to provide a straightforward and respectful process when problems arise.

Amidst these organizational criticisms, there are also mixed evaluations of day-to-day care and staffing. Some relatives report that the facility provides consistent continuity of care, with staff who are kind, considerate, and making an effort to welcome families and patients. However, even these positive accounts acknowledge gaps, such as insufficient staffing at certain times and the need for better communication among staff. Important information, they say, does not always get passed on to the appropriate people, which undermines the reliability of care and can leave families anxious about their loved ones' well-being. The overall message is that the care itself can be solid and kindly delivered, but systemic communication and staffing issues undermine its reliability.

There are troubling specific incidents that recur in several testimonials. One reviewer recounts losing dentures and other personal items, with another insisting that a cousin effectively signed a form waiving liability - yet they still felt the facility could have offered some goodwill or assistance in recovering costs. The sense across these accounts is that lost belongings are not adequately resolved and that the facility's approach to accountability for resident property is inconsistent. These memories contribute to a broader impression that, while care can be compassionate, the administrative and financial aspects of resident protection and responsibility feel mishandled to some families.

More alarming are the allegations about the care environment at night and under stressed conditions. One reviewer describes situations where residents were left in dirty diapers for extended periods, with only two nurses present for a large number of residents (49 people) at night. They accuse staff of working while sick and of not having sufficient supplies to meet basic needs. Taken together, these grievances paint a picture of a facility that, in some shifts, may struggle to maintain dignity and safety for its residents due to staffing constraints and policy gaps. There is a sense of urgency from these voices: the hope that the facility will address these conditions and reconsider practices that some feel allow abuse, neglect, or at least a chilling lack of oversight.

Amid the heated critiques and the quiet commendations, the overarching narrative is one of a facility that holds promise in its care delivery but is hampered by governance and operational challenges. Families are grateful for the humanity they encounter from many caregivers, particularly the CNAs and therapists who perform admirably under strain. At the same time, the repeated claims of unprofessional management, shifting narratives, and hostile responses to concerns create a climate of mistrust. The hopeful takeaway is that with focused changes - improved communication, stronger staffing, clearer accountability, and a more transparent leadership approach - the good work already done by the frontline staff could be reinforced and expanded to ensure both compassionate care and trustworthy administration for every resident.

This area of Cushing, Oklahoma, offers a variety of amenities and services that may be of interest to individuals considering senior living options. The proximity to places of worship such as New Hope Fellowship and the Southern Baptist Convention can provide opportunities for spiritual growth and community involvement. Additionally, access to healthcare providers like Utica Park Clinic and Cushing Regional Hospital ensures convenient medical care. Nearby pharmacies, restaurants, and cafes offer convenience in meeting daily needs, while parks like Abbeys Dog Run provide opportunities for outdoor recreation. Overall, this part of Cushing provides a mix of essential services and recreational options that could contribute to a comfortable and fulfilling retirement lifestyle.

Places of Worship

• New Hope Fellowship (0.3 miles)
• Southern Baptist Convention (0.5 miles)
• The Gate (0.6 miles)
• Tri-County Church of Christ (0.8 miles)
• First Baptist Church North (1.7 miles)
• Full Gospel Assembly of God (2 miles)
• Lifeline Assembly (2 miles)

Physicians

• Miles, Amanda Dr - Utica Park Clinic (0.5 miles)
• Surgical Specialists-Cushing (0.5 miles)
• Medical Associates of Cushing (0.5 miles)
• Stroud Family Clinic (16.5 miles)
• SSM Health Medical Group (19.8 miles)
• Allergy Partners of Oklahoma (19.8 miles)
• Department of Veteran Affairs Outpatient Clinic (19.9 miles)

Hospitals

• Hillcrest Hospital Cushing (0.5 miles)
• Cushing Regional Hospital (0.6 miles)
• Drumright Regional Hospital (8.1 miles)
• Stroud Regional Medical Center (16.1 miles)

Pharmacies

• Baker Pharmacy (0.6 miles)
• Baker Pharmacy and Medical Supply (0.6 miles)
• Walgreens (0.6 miles)
• Med-X Drug (0.6 miles)
• Murphy's Drug (8.4 miles)
• Stroud Drug (16.5 miles)
• Walmart Pharmacy (19.8 miles)

Restaurants

• Braum's (0.7 miles)
• Lin Cuisine (0.7 miles)
• Taco Bell (0.7 miles)
• Mister Lu Chinese Restaurant (0.7 miles)
• Mr. Lu's (0.7 miles)
• Daylight Donuts (0.7 miles)
• Los Molcajetes (0.8 miles)

Transportation

• U-Haul Moving & Storage (1.1 miles)
• U-Haul Moving & Storage (11.9 miles)

Cafes

• Sunny Side Up Cafe (1.2 miles)
• Dutch Bros Coffee (19.9 miles)

Parks

• Abbeys Dog Run (15.8 miles)