850 Marseilles Avenue, Upper Sandusky, OH 43351
For more information about senior living options: (866) 208-4318
Fairhaven Community Costs & Pricing
Fairhaven Community offers a range of room types with costs that reflect both its premium services and the local market. For a semi-private room, residents can expect to pay $7,890 per month, which aligns with the pricing in Wyandot County but significantly exceeds the average cost in Ohio, where semi-private accommodations are approximately $3,965. The studio option at Fairhaven Community is priced at $8,430, again showcasing a notable difference when compared to Wyandot County's rate of $6,080 and Ohio's state average of $3,727. This pricing suggests that Fairhaven Community provides enhanced amenities or specialized care that justifies the higher costs for those seeking supportive living environments.
| Floor plans | Fairhaven Community | Wyandot County | Ohio |
|---|---|---|---|
| Semi-Private | $7,890 | $7,890 | $3,965 |
| Studio | $8,430 | $6,080 | $3,727 |
Overall Review of Fairhaven Community
Pros
It is a great facility that is part of United Church Homes.- The staff are very compassionate and caring.
- It is a wonderful care facility with wonderful, caring staff.
- The facility is very nice with long-time, trusted staff who take great care of residents.
- The facility provides good food and employs nice aides and nurses.
- It is a nice facility with attentive staff that families can trust to care for their loved ones.
Cons
The Vancreast staff sent the mother to Sojourn in Tiffin after two days with no communication because she wouldn’t take her meds. - They offered excuses for why she couldn’t come back.
- The dementia unit was described as mostly bed- and wheelchair-bound residents who sit in front of the TV for hours and are easily manageable, which did not fit the mother’s needs.
- Vancreast turned the family’s stressful time into a nightmare.
- The staff were not honest and upfront.
- The reviewer does not recommend Vancreast.
- The facility allegedly treats staff poorly by automatically scheduling them on days off for being sick to keep benefits that aren’t actually provided.
- The place was described as terrible: the grandmother fell four times in two months and was left on the ground for long periods awaiting help.
Review
Fairhaven Community in Upper Sandusky is best suited for seniors who want a warm, faith-forward setting where caregivers are visible, caring, and steady over time. The campus lives in a traditional, home-like atmosphere with a strong emphasis on community and daily routine, which helps families feel their loved ones are in a familiar, predictable environment. This is particularly appealing to relatives who value personal connections with long-tenured staff and a facility that feels rooted in its church-based ecosystem. However, it is less clearly aligned with families seeking a high-intensity memory-care program that guarantees constant, proactive monitoring and highly transparent, frequent communications about every care decision. For those needing that level of dementia-specific responsiveness, exploring other options may be prudent.
Positive notes consistently center on the human side of care: good food, friendly aides and nurses, and a generally pleasant, respectful atmosphere. The facility’s affiliation with United Church Homes contributes to a sense of mission and continuity that many families find comforting. Residents appear to benefit from a supportive staff culture, and families often speak of caregivers who are compassionate and engaged. In practical terms, this translates to reliable everyday experiences, meals, activities, and routine interactions, that allow residents to settle in without feeling adrift. For seniors who thrive on regular, predictable contact with caregivers and a stable, community-oriented environment, these are meaningful advantages.
Yet the strongest warnings in the reviews revolve around dementia care and the gaps that can arise there. Several accounts describe troubling moments of miscommunication or delays in addressing needs during transitions into or within dementia-focused care. In one serious instance, a loved one was moved after a brief period of concern over medication management, followed by explanations that left the family feeling less than fully heard. The impression across critiques is that the dementia unit, when activated, risks becoming an environment where meaningful engagement and proactive assessment of wandering and cognitive needs do not consistently meet expectations. For families wrestling with wandering, pace, and purposeful daily activity, these gaps are not minor.
Further compounding concerns are comments about staff management and the potential impact on resident care. A review alleging punitive staffing practices, where sick days and staffing assignments are leveraged to protect benefits, paints a troubling picture of morale that can ripple into how promptly residents are assisted. Another post, describing repeated falls with delayed help, underscores a core risk: in a setting where immediate assistance matters, any lag can have serious consequences. The combination of perceived management rigidity and uneven response times can tilt risk-reward calculations for families who prioritize safety, rapid communication, and a consistently proactive care posture over a quiet, low-stress atmosphere.
Against the cons, the positives still matter in real-life daily living. For families prioritizing stability, the comfort of a familiar routine, the evident kindness of staff, and a faith-guided culture can make a meaningful difference in quality of life. The strong sense of community, and the ability to visit conveniently, helps maintain important family connections and reduces the strain of deployment during the transition to assisted living. Those factors, when balanced against concerns in dementia care and staffing practices, create a nuanced picture: Fairhaven can be a good fit for many residents, but only when dementia-specific needs are modest or paired with transparent, proactive care management that consistently assures safety and timely communication.
Prospective movers should develop a clear decision checklist before choosing Fairhaven. If memory care is central, insist on meeting the dementia unit leadership, request a transparent outline of care plans, and seek documented processes for responding to falls and wandering. Ask for recent family references and data on staff-to-resident ratios, responsiveness to alarms, and how daily activities are structured for cognitively impaired residents. It is also wise to tour during different times of day to gauge how the team handles peak activity periods and to test communication channels with family coordinators. This due diligence will reveal whether the community’s strengths align with the specific care profile required, and whether the potential risks are manageable within the family’s expectations and the resident’s needs.
35 resident community capacity
Assisted Living
Continuing Care Retirement Community (CCRC)
Memory Care
Skilled Nursing Facility
Activities on-site
Beauty salon
Cable or satellite TV
Devotional services off-site
Dining room
Fully furnished
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
24-hour call system
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
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