Lincolnway Home

Pros

• The staff are caring and go out of their way to make patients feel comfortable and like family.
• The program features four daily classes designed to provide tools to remain sober.
• Dr. Tom is described as an excellent physician who truly wants people to live better lives.
• They will pick up patients from distant locations, reducing barriers to getting help.
• The kitchen and support staff are praised for delicious food and attentive care.
• Aftercare services are highlighted as a crucial component of sustained recovery.
• Many patients report staying sober and experiencing positive life changes after treatment.
• The overall environment is viewed as supportive and focused on recovery and personal growth.

Cons

• The reviewer claimed the facility was willing to let a suicidal person die and showed no interest in admitting them.
• They described the place as a psych ward and would not recommend it, saying it does not treat addiction and provides little to no recovery information.
• A reviewer stated a specialist was extremely rude and inconsiderate, which could deter others from seeking admission.
• They alleged the hospital hides information on suicide warning signs behind geo-blocking, effectively limiting access.
• They said the facility does not encourage family involvement, does not return calls, and is not suitable for those who want family involvement.
• One reviewer criticized a male night nurse as arrogant.

Review

Ridgeview Hospital and Rehabilitation emerges in a wide spectrum of voices, ranging from rapturous praise to pointed cautions. For some, this facility feels like a turning point - a place where dedicated staff and structured programs give people the tools to reclaim their lives. For others, it's a more complicated arena, where good intentions meet hard realities, leaving potential patients and their families with important questions about fit, safety, and expectations. Taken together, the collection of experiences paints a nuanced portrait of a treatment environment that can be transformative for some and challenging for others.

On the most luminous end of the spectrum, many reviewers highlight a cadre of compassionate, highly competent professionals who go the extra mile to make patients feel at home. A former patient notes that the staff "will go out of their way to make you feel comfortable and like a family," and attributes a profound, life-changing impact to the team, including a physician described as an ex-military medic who embodies exceptional skill and care. The sense of genuine, ongoing support is echoed across multiple accounts: staff members like Deana Redd, Dr. Tom, and Judy are repeatedly called out for listening and believing in patients, while the kitchen and support staff are celebrated for warmth and for contributing to a culture of care. The program's structure - four classes a day designed to equip people with sobriety tools - appears to be a core strength, as does the availability of robust aftercare planning and resources for those who are serious about recovery.

Personal success stories animate many of these testimonials. Several reviewers describe meaningful stretches of sobriety following treatment, with one noting five years of sobriety after engaging with Ridgeview's processes and another celebrating a long continuing journey after completing ebase classes for Peer Support. The reviews repeatedly emphasize the value of understanding personal triggers, actively avoiding them, and leaning on the program's framework to maintain progress. Gratitude is directed at specific clinicians and program leaders who champion patient autonomy and hope, as well as at the broader team who coordinate care, therapy, and transitions back into the community. The sense of "they believe in you" runs strong, and aftercare is repeatedly highlighted as a critical piece of sustaining improvement.

In addition to the clinical staff, patient experiences with daily life at the facility are described with appreciation. The food program receives praise for its quality and consistency, with mentions of friendly, capable kitchen staff who deliver meals and snacks three times daily. Reviewers recount how supportive professionals coordinate medication management, monitor vital signs, and adjust treatment plans as needed to address evolving health concerns. The logistics of access also come up in a positive light: for some travelers, Ridgeview offers transportation, reducing excuses and barriers to admission, and staff are praised for responsiveness and attentiveness to individual needs.

Yet the picture is not all warm and glowing. A number of reviews raise serious concerns about the environment and the treatment approach in certain contexts. One account labels Ridgeview as "a psych ward" where addiction treatment is not adequately addressed, detailing a chaotic atmosphere with frequent distressing behavior, fighting, and a focus on ward-style protocols that feel disconnecting from recovery goals. For this reviewer, the setting felt unsafe and the type of care insufficient for someone seeking substance-use treatment, highlighting a real divergence in perception between different patients of what constitutes appropriate care and environment.

Another dimension of caution centers on the interpersonal dynamics and the patient experience. A reviewer describes an interaction with a specialist that felt rude and dismissive at a critical moment of seeking help, underscoring how a single encounter with staff can color a patient's willingness to engage with the process. There are also concerns about how information is communicated and how medical and mental health supports are coordinated, including accusations of information being hidden or geo-blocked for suicide signs - issues that strike at trust and transparency and understandably give prospective patients pause.

Logistics and program structure add further texture to these narratives. Some reviewers emphasize extensive treatment horizons - 30 days or more - as essential to meaningful change, arguing that shorter stays (even if common in other settings) are insufficient for genuine progress. Others appreciate practical conveniences, such as transportation from three hours away and the opportunity to talk with loved ones, though a few note tension around the balance between safety, family involvement, and confidential communication. The role of insurance and funding also surfaces as a reality check: some reviews lament the loss of coverage and describe how financial and administrative constraints can cap opportunities for continued care, while others stress the facility's willingness to connect patients with alternatives and resources when needed.

In the aggregate, Ridgeview Hospital and Rehabilitation emerges as a place of strong, life-affirming potential for many who engage with its offerings in good faith and with commitment. The most compelling testimonials celebrate a staff that feels like a lifeline, a treatment structure that equips patients with practical tools, and a network of support that extends into aftercare and community reintegration. At the same time, the most cautionary notes remind readers that the environment, the perceived fit of the program to an individual's needs, and the quality of every patient encounter can vary significantly. Potential patients and their families are encouraged to consider both the hopeful outcomes described and the serious concerns raised, paying close attention to how well the setting aligns with personal goals, safety expectations, and recovery needs.

Ultimately, Ridgeview's reputation appears to rest on a bedrock of dedicated professionals and structured programming that, for many, delivers meaningful change and renewed purpose. For others, it raises questions about the best setting for treatment, the pace and scope of care, and the imperative for clear, compassionate communication. If you're considering this facility, the prevailing message across these accounts is to approach with thoughtful preparation: assess your own needs, ask for detailed information about therapies and safety measures, and ensure that you have a robust support plan - mentally, emotionally, and logistically - ready to accompany you on the journey toward recovery.

Restaurants

• Rambler's Roost Restaurant and Truck Stop (0.4 miles)
• The Bear's Den On Linc (0.4 miles)
• Van-Del Drive-In (2.2 miles)
• Middle Point Drive Thru (2.4 miles)
• Century Bar (5.4 miles)
• McDonald's (5.4 miles)
• Rocky Top Ice Cream (5.9 miles)

Parks

• Middle Point Ball Park (2.2 miles)
• Van Wert Park Department (5.1 miles)
• Hiestand Woods Park (5.3 miles)
• Smiley Park (6.7 miles)
• Stadium Park (7 miles)
• Ottoville Park (8.2 miles)
• Agerter Metro Park (13.8 miles)

Places of Worship

• First United Brethren-In Christ (5.1 miles)
• First Church of God (5.2 miles)
• Liberty Baptist Church (5.2 miles)
• Pioneer Christian Ministries (5.2 miles)
• Trinity United Methodist Church (5.3 miles)
• First Presbyterian Church (5.5 miles)
• Emmanuel Lutheran Church (5.5 miles)

Physicians

• Van Wert County Hospital (5.5 miles)
• Van Wert Brace & Limb (5.6 miles)
• Van Wert Family Eye Care (5.7 miles)
• Paul Kalogerou, MD (5.7 miles)
• Van Wert Pediatrics (5.8 miles)
• Ear Nose & Throat (5.8 miles)
• Shabbir Khambaty MD (5.8 miles)

Cafes

• Brewed Expressions (5.7 miles)

Transportation

• Van Wert Taxi (5.7 miles)
• U-Haul (6.4 miles)
• U-Haul Neighborhood Dealer (7.2 miles)

Hospitals

• Sleep Center At Van Wert County Hospital (5.8 miles)
• Rcg Van Wert (5.8 miles)
• Delphos Ambulatory Care Center (8.7 miles)

Pharmacies

• CVS Pharmacy (6.1 miles)
• Conva-Care Service-Agency (6.1 miles)
• Derry Drugs (6.3 miles)
• Delphos Discount Drugs (8 miles)
• Rite Aid (8.2 miles)
• Schimmoeller Hilary (8.2 miles)
• Canal Health Mart Pharmacy (13.4 miles)

Theaters

• Van Wert Cinemas (7.1 miles)