Sheyenne Terraces in West Fargo, ND

Pros

• Caleb has wonderful customer service and is a kind, hardworking maintenance man.
• Ash and Ashlee are quick to respond, and maintenance issues are managed and resolved quickly.
• Ashlee is the soul of Goldmark for many residents, always on their side and attentive to their families' needs.
• Ashlee is a shining star who advocates for residents and helps fix issues.
• KerriAnn is amazing and provides outstanding help and support.
• The maintenance staff is excellent, and the overall customer service is polite, friendly, and respectful.
• The rental experience is wonderful, with management that genuinely cares and communicates well.

Cons

• The office did not enter maintenance work orders and no visits occurred for months.
• Bed bugs and roaches were reported across nearly every building, with fixes taking too long.
• Management allegedly lied to recruit tenants into units and later charged improper fees.
• The company reportedly attempted eviction over a $40 debt.
• A new manager found over $500 in charges that were never billed.
• Parkwest Gardens allegedly discriminated against tenants and did not treat them fairly.
• Rent increases were nearly 50% with little to no improvements like in-unit washers/dryers or proper dishwashers.
• The venting system is loud and neighbors' noise disrupts families, including households with autistic children.
• Office staff were described as rude and maintenance waits plus snow removal were slow.

Review

Sheyenne Terraces is best suited for seniors who want affordable, straightforward housing with prompt maintenance and a friendly, responsive maintenance team, and who can tolerate occasional management gaps without it derailing daily life. The most dependable selling point across reviews is the maintenance side: when work orders are submitted, they frequently get completed quickly, sometimes the next day, and residents consistently praise courteous, professional technicians. For families prioritizing budget-friendly living and fast, respectful fixes, this community can deliver relief without paying a premium.

Those who should consider alternatives are residents who require unusually consistent management practices, transparent and error-free billing, and reliable pest control. Several accounts from residents describe bed bugs and cockroaches in multiple buildings, plus slow or insufficient pest responses. There are also recurring concerns about billing, late fees, and move-out charges that were disputed or corrected only after escalation or new management stepped in. If a family cannot tolerate these financial and pest-control uncertainties, it is prudent to look at other options with clearer accountability and stronger preventive services.

The strongest alignment comes from the maintenance wins and the accessible, empathetic staff described by several residents. Calibrated praise for individual team members - workmen who show up prepared and respectful; crew members who deliver rapid fixes; and administrators who communicate and try to solve issues - creates a credible, practical backbone for daily life at the property. That robustness can offset some inconveniences, especially for tenants who value quick repairs and friendly, human-centered service over rigid, flawless policy enforcement. In that sense, the pros can offset some drawbacks, but only to a point when the day-to-day experience remains repair-forward and communication stays constructive.

However, the deal breaks down if pest management and billing practices become chronic stressors. Reports of bed bugs and cockroaches, even if uneven across buildings, suggest ongoing pest-control challenges that can undermine comfort and health. When combined with stories of disputed charges, late fees levied after agreed move-out terms, and instances where charges were corrected only after serious pushback, the overall financial experience can feel unstable. Add in mixups or perceived inequities in handling accounts - such as past managers generating erroneous invoices - these patterns erode trust and create a risk that residents and families cannot ignore.

For families weighing the decision, the practical path is to demand clarity before signing. Seek a current, written pest-control schedule and a documented response time standard for urgent issues. Request a transparent, itemized ledger with explicit move-out terms and a committal to thwart disputed charges, including who is responsible for final reconciliations. Speak with several current residents about day-to-day life, specifically about responsiveness and consistency of service, and ask to review the latest service contracts and policy handbooks. If the impression from the visit is that management understands issues and acts promptly, that signals potential for reliable residency; if not, it is wise to compare with other West Fargo options, including other Goldmark properties or independent communities that emphasize pest control and transparent billing.

In the end, Sheyenne Terraces presents a tangible value proposition for a particular slice of seniors: those who prize speedy maintenance, affable staff, and predictable rent at a lower price point, and who can endure the possibility of management friction and pest-control variability. For families whose priorities lean toward scrupulous billing integrity, flawless pest control, and consistently proactive management across all staff levels, alternatives deserve serious consideration. The decision hinges on whether the daily peace of mind from rapid fixes and approachable maintenance staff outweighs the risk of persistent pest concerns and the potential for billing disputes down the road.

This part of West Fargo, North Dakota offers a convenient and accessible location for senior living. With several parks nearby such as 9th Ave W Park and Roosevelt Park, residents can enjoy outdoor activities and nature walks. There are also various cafes like Thunder Coffee and Caribou Coffee for social gatherings or relaxing outings. In terms of healthcare, there are multiple pharmacies and physicians in close proximity, ensuring easy access to medical services. Places of worship such as the Church of Jesus Christ of Latter Day Saints are also available for spiritual needs. Additionally, there are hospitals like Essentia Health-Fargo and Kindred Hospital Fargo nearby for any medical emergencies. Transportation options include car rental services from Enterprise Rent-A-Car and Hector International Airport just a short distance away. Overall, this neighborhood provides a well-rounded environment with amenities geared towards a comfortable senior lifestyle.

Parks

• 9th Ave W Park (0.1 miles)
• Rendezvous Park (2.8 miles)
• Viewing Park - Fargo Hector International Airport (4.7 miles)
• Roosevelt Park (5.3 miles)

Cafes

• Thunder Coffee (0.4 miles)
• Caribou Coffee (1.4 miles)
• Starbucks (2.8 miles)
• Northstar Coffee (3.9 miles)
• Starbucks (4.6 miles)
• Starbucks (4.8 miles)
• Pepper's Sports Cafe (5.2 miles)

Pharmacies

• The Prescription Shop (0.4 miles)
• Thrifty White Pharmacy (1 miles)
• Health Mart Pharmacy (1.2 miles)
• Medical Pharmacy (1.5 miles)
• Prairie Pharmacy (1.7 miles)
• Skripts Pharmacy (1.8 miles)
• Seip Drug (2.1 miles)

Restaurants

• Subway (0.6 miles)
• JL Beers (0.9 miles)
• The Blarney Stone Pub | West Fargo (1.5 miles)
• India Palace (1.5 miles)
• Culver's (1.8 miles)
• Burger King (2.1 miles)
• HuHot Mongolian Grill (2.1 miles)

Physicians

• Patel, Sneh Essentia Health West Fargo Clinic (1.2 miles)
• Bagan Strinden Vision (2.4 miles)
• Retina Associates (2.6 miles)
• Vance Thompson Vision (2.7 miles)
• Center for Pain Medicine (3.1 miles)
• Aspire Optical Co of Fargo (3.2 miles)
• Rejuv Medical Aesthetic Clinic (3.2 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (3.9 miles)

Hospitals

• Wood County Hospital (4 miles)
• Essentia Health-Fargo (4.3 miles)
• Easentia Health Nicu (4.3 miles)
• Sanford Southpointe Clinic (4.7 miles)
• Essentia Health (5 miles)
• Kindred Hospital Fargo (5 miles)

Transportation

• Enterprise Rent-A-Car (4.6 miles)
• Hector International Airport (FAR) (5 miles)