Good Samaritan Society
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4502 37th Avenue South, Fargo, ND 58104
For more information about senior living options: (844) 490-3973
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The reviewers were pleased with the management, facility, and care at Good Samaritan. The staff were very supportive during a delicate transition. The environment is clean, the staff are friendly, and the residents are wonderful. It is a senior living community that offers both basic care and assisted living. It is described as a very nice place.
The medication errors are too numerous to count. The RN staff turnover was terrible, with approximately four head RNs changing in a short period. The facility required families to handle most of the back-end coordination between doctors and staff. It was a very one-sided partnership, with the family bearing the burden of care coordination. There were instances where residents were not being fed, indicating neglect of basic care. Phone customer service is lacking. The reviewers would not recommend this facility.Good Samaritan presents as a clean, inviting senior living community where the environment and the people within it give a strong first impression. Reviewers consistently credit the management, the well-kept facilities, and the overall care as positives, especially during what they describe as a very delicate transition for their family members. They note a welcoming atmosphere where the staff come across as friendly and the residents themselves feel like a close-knit, supportive community. The site is described as offering a useful mix of basic care and assisted living, giving families the sense that their loved ones could stay within the same community even as needs evolve.
Alongside the favorable impressions of the physical space and the social vibe, several reviewers emphasize the human element that makes the place feel special. They point to a combination of clean surroundings, approachable staff, and a culture among residents that fosters a sense of belonging. In short, there's a narrative of a senior living community that looks and feels right on the surface, with many stories of positive interactions and genuine kindness from the people who work there.
Nevertheless, beneath the appealing exterior, a different, more troubling picture emerges in multiple accounts. The most persistent concern centers on medication management: reviewers describe medication errors as being so frequent they could not count them all. This issue is underscored by reports of significant instability in nursing leadership, with four head RNs changes occurring within roughly six months. Even seasoned nurses who have spent their careers managing patient care recognize that high turnover at the RN level often signals deeper systemic problems rather than occasional missteps.
Families recount taking on a substantial portion of care coordination themselves. They describe managing most of the backend work that should, in their view, be handled by the facility - liaising with doctors, ensuring prescriptions are correct, and coordinating the various elements of care. Several reviewers describe a one-sided partnership: they had to do the heavy lifting to secure the care their loved ones needed, often working to bridge gaps rather than relying on the facility to actively partner with them in a collaborative manner. This dynamic leaves families feeling as though they are the ones driving the care plan rather than a true, cooperative team effort.
In one case, the reviewers acknowledge that they had "great experiences" for a time, but that situation changed in the weeks preceding a move to another facility. They describe a situation where their parent's basic needs were neglected in ways that raised serious safety concerns, including a troubling lapse in basic feeding - a scenario they describe as unacceptable and dangerous. The shift from previously positive experiences to a period of alarming oversights reinforces the sense that the facility's quality of care can be highly variable and heavily dependent on specific staff and leadership at any given moment.
Compounding the concerns is a sense of disconnect in communication and customer service. Several reviewers note that phone support and general responsiveness could be lacking, which only amplifies the frustration of families who are trying to coordinate complex care for vulnerable relatives. The overall impression is that, while the facility has many redeeming traits and can be described as a very nice place, the day-to-day reality for many residents and their families is jeopardized by medication safety problems, frequent turnover in nursing leadership, and insufficient collaborative engagement with families.
Taken as a whole, the feedback depicts a community with undeniable strengths and a strong, warm culture, but with serious mechanical and safety flaws that undermine care quality. The cases emphasize medication errors and leadership turnover as recurring, high-impact issues, with families repeatedly stepping into roles they shouldn't have to play to ensure their loved ones receive basic, appropriate care. For families considering this community, the clear message is to scrutinize not only the atmosphere and resident satisfaction but also the facility's processes for medication administration, staff retention, and transparent, proactive communication with families. Without improvements in those areas, the care experience can be unstable and distressing, even in a setting that is otherwise described as pleasant and welcoming.
9 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Hector International (7 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Good Samaritan Society in Fargo, ND is an assisted living community that provides a range of amenities and care services for seniors. The community offers a comfortable and fully furnished living environment, with a dining room where residents can enjoy delicious meals prepared by the staff.
Residents can also take advantage of the beautiful garden and outdoor space, allowing them to relax and enjoy nature. Housekeeping services are provided to ensure that the living spaces are clean and well-maintained.
The community offers various care services to assist with activities of daily living, such as bathing, dressing, and transfers. There is also coordination with health care providers to ensure that residents receive the necessary medical attention.
For individuals with special dietary needs, the community offers diabetes diets and special dietary restrictions are accommodated in the dining options. Medication management is provided to ensure that residents take their medications as prescribed.
Transportation arrangement is available for medical appointments, allowing residents to easily access necessary healthcare services. Additionally, scheduled daily activities are organized to encourage socialization and engagement among residents.
Located in Fargo, ND, the community benefits from its proximity to several amenities. There are numerous cafes, parks, pharmacies, physicians’ offices, restaurants, transportation options including public transport nearby. Places of worship are also conveniently located for those who wish to attend religious services. In case of emergencies or specialized care needs arise during residency in the community there are six hospitals in close vicinity.
Overall, the Good Samaritan Society in Fargo, ND provides a supportive and enriching environment for seniors who require assistance with daily living tasks while offering a range of amenities and convenient access to nearby facilities and services.
Good Samaritan Society is located at 4502 37th Avenue South, Fargo, ND 58104 in Cass County, North Dakota
Good Samaritan Society on seniors.fyi includes 13 photos including images showing interior, landscaping, building, dining, architecture, patio, pathway, living room, and more.
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