Ultimate Family Care Home in Smithfield, NC

Information last verified:

817 South Second Street, Smithfield, NC 27577

For more information about senior living options: (844) 490-3973

4.2 from 27 reviews
5 stars
20
4 stars
1
3 stars
1
2 stars
1
1 stars
4

Overall Review of Ultimate Family Care Home

Pros

  • pro The facility is clean, welcoming, and feels like home.
  • pro The staff are kind, attentive, and truly love what they do.
  • pro Families report respectful treatment and staff who greet them with smiles and feel like family.
  • pro The care is exceptional, with a compassionate team that goes above and beyond.
  • pro The environment is compassionate, well run, and supportive.
  • pro Smithfield Manor is highly recommended for top-notch care and dedicated staff.

Cons

  • pro It is described as the worst nursing home, with billing delays that let residents fall seven months behind without acknowledgment.
  • pro Food quality reportedly declined after new ownership, and frequent staff shortages with poor management responses to inquiries were noted.
  • pro Residents were said to be neglected, with examples of calls for help going unanswered.
  • pro A nurse was accused of hurting a resident, raising concerns about patient safety and care.
  • pro The building is described as very old and depressing, with outdated decor and no pictures on the walls.
  • pro Some staff were viewed as working for a paycheck rather than out of genuine care for residents, undermining trust.

Review

This community is best suited for families seeking a warm, person-centered rehab-to-nursing transition where staff are repeatedly described as compassionate, attentive, and genuinely invested in residents’ well-being. It works well for individuals who want a home-like atmosphere, meticulous cleanliness, and a caregiving team that treats residents with kindness and respect. The strongest case is for those needing short-term rehabilitation followed by steady nursing support, with regular staff who know residents by name and advocate for their comfort and safety. In short, it serves as a solid, heart-first option for families prioritizing relational care and a positive, welcoming environment.

That said, there are clear reasons some families should consider alternatives. Persistent concerns around management responsiveness, changes tied to ownership, and reports of uneven food quality and staffing levels deserve real attention. Several accounts describe outdated décor and a facility that feels aging rather than modern. Billing reliability and timely communication were flagged by a few families as problematic. For families who demand a consistently turnkey operation, with a modern look, transparent billing, and a fixed leadership team, exploring other options may be prudent.

The core strengths, compassionate staff, teamwork, and a clean, homey setting, often offset many downsides. Families repeatedly celebrate staff members who go the extra mile, a culture where nurses, aides, and administrators appear aligned in delivering respectful, resident-focused care, and a facility that feels welcoming from entry to common areas. When care needs intensify, the same teams that deliver daily kindness are praised for effective rehab and steady medical attention. In practice, these pros translate into residents who feel valued, experiences of smoother transitions from rehab to long-term care, and fewer distressing caregiving gaps on good days.

However, the cons carry enough weight to matter in decision-making. The most consequential factors are staffing stability and administrative follow-through. Reports of shortages, inconsistent dining quality, and management responses that feel slow or insufficient can erode confidence, particularly for families monitoring day-to-day changes. A perception, whether fully accurate or exaggerated in some accounts, of neglect or delayed attention in certain shifts underscores the risk when supervision is inconsistent. An aging building can amplify these worries, especially for residents with mobility or sensory challenges who rely on visible, well-maintained surroundings.

For families weighing their steps, practical due diligence is essential. Ask about current staffing ratios per shift and how turnover is managed, and request a tour that includes resident rooms, dining areas, and rehab spaces at varying times of day. Probe the administrative side: how concerns are escalated, the cadence of billing statements, and clarity of service plans. Inquire about menu variety and the process for tailoring meals to swallowing or dietary needs, and seek examples of how rehab goals are coordinated with long-term care plans. If possible, speak with residents and family members about communication quality and responsiveness over a recent month.

Ultimately, this community offers a compelling combination of heartfelt care and clean, welcoming surroundings, especially for those prioritizing rehab readiness and a nurturing team dynamic. It remains a strong choice for families who value consistent warmth, clear caregiver relationships, and a proven culture of resident advocacy. Those who require a facility that consistently feels new, with flawless admin execution and perpetual modernization, should consider alternatives. For the rest, a careful visit, with focused questions on staffing, billing transparency, and management responsiveness, will determine whether the positives can reliably outweigh the cons in the long run.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Ultimate Family Care Home in Smithfield, NC is a warm and welcoming board and care home designed to provide a comfortable and nurturing environment for seniors in need of assistance with daily activities. Our fully furnished home offers spacious living areas where residents can relax and socialize, as well as a beautiful garden and outdoor space that allows them to enjoy the fresh air and nature.

At Ultimate Family Care Home, we understand the importance of maintaining a clean and organized living space, which is why our dedicated staff provides housekeeping services on a regular basis. We also offer move-in coordination services to ensure a smooth transition for new residents.

Our community is equipped with all the necessary amenities to meet the needs of our residents, including a dining room where delicious and nutritious meals are served. We take into consideration any special dietary restrictions or preferences, ensuring that every meal is tailored to meet individual needs.

The well-being of our residents is our top priority, which is why we offer various care services such as assistance with bathing, dressing, transfers, medication management, and coordination with healthcare providers. Our staff is trained to provide diabetes diets for those who require it. Additionally, transportation arrangement for medical appointments can be arranged upon request.

We believe that staying active and engaged is essential for maintaining physical and cognitive health. That's why we provide scheduled daily activities for our residents to participate in. From exercise classes to arts and crafts sessions, there's always something enjoyable happening at Ultimate Family Care Home.

Conveniently located in Smithfield, NC, our community benefits from its proximity to cafes, restaurants, and places of worship. This makes it easy for residents to explore their surroundings or attend religious services if desired.

At Ultimate Family Care Home, we strive to provide personalized care in a comfortable setting where seniors can feel safe and supported while enjoying an active lifestyle.

Nearby Places of Interest

Restaurants

  • The Chicken Barn (0.9 miles)
  • McDonald's (1.5 miles)
  • Golden Corral (1.5 miles)
  • Zaxby's (1.6 miles)
  • Texas Steakhouse & Saloon (1.7 miles)
  • Heidi's Two Wheel Cafe (2.1 miles)
  • Cracker Barrel (2.4 miles)

Cafes

  • Starbucks (1.8 miles)
  • Starbucks (18.8 miles)
  • 41 North (19.5 miles)
  • Starbucks (23.6 miles)

Places of Worship

  • Short Journey Retreat Center (4.5 miles)
  • St Eugene's Catholic Church (18.8 miles)
  • Amplify Church (20.1 miles)
  • Pleasant Grove Baptist Church (22.9 miles)
  • Beacon Baptist Church (24.6 miles)

Pharmacies

  • Novo Nordisk Pharmaceutical Industries (8.8 miles)
  • Davis Drug Company - Benson (11.8 miles)
  • Walgreens (12.2 miles)
  • CVS Pharmacy (12.7 miles)
  • CVS Pharmacy (12.9 miles)
  • Allcare Pharmacy Services (13.9 miles)
  • Walgreens (14.2 miles)

Physicians

  • Pulmonology Bronchology PC (9.7 miles)
  • High Point Audiologica (11.9 miles)
  • Horizon Family Medicine (12 miles)
  • EmergeOrtho-Clayton (12.3 miles)
  • Clayton Pediatrics Center (12.7 miles)
  • Meehan Medical (12.7 miles)
  • Mann Ear Nose & Throat (13.4 miles)

Hospitals

  • JMH Clayton (12.3 miles)
  • Wakemed Garner Healthplex (19.3 miles)
  • WakeMed Health & Hospitals (23.6 miles)
  • WakeMed Heart Center (23.6 miles)

Parks

  • Wendell Community Center (19.4 miles)
  • Biltmore Hills Park (23 miles)
  • Chavis Park (24.2 miles)
  • Carolina Pines Dog Park (24.6 miles)

Theaters

  • Alamo Drafthouse Raleigh (23.8 miles)

Frequently Asked Questions

Where is Ultimate Family Care Home?

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