817 South Second Street, Smithfield, NC 27577
For more information about senior living options: (844) 490-3973
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The staff at Smithfield Manor are friendly, attentive, and go above and beyond to make residents feel comfortable and valued. The care at Smithfield Manor is absolutely exceptional and delivered with genuine compassion. The facility is clean, welcoming, and feels like home. Residents are treated with respect, kindness, and dignity. The team works well together and advocates for residents' needs. Families feel supported and often describe the staff as becoming like family. Rehab and nursing care at Smithfield Manor lead to noticeable improvements and satisfaction. The meals are well-regarded, with residents praising the food.
After the new owners took over, everything has declined, with poor food quality, frequent staff shortages, and management responses to inquiries that are not good. One reviewer described the facility as the worst, stating that bills are not sent as claimed and that residents can fall seven months behind on bills before being notified. A reviewer reported neglect, describing a patient on the same hallway yelling for help while staff did not respond promptly. The building is very old and depressing, with outdated cabinets and no pictures on the walls in patient rooms. A reviewer alleged elder mistreatment, noting that a nurse hurt a resident and suggesting that some staff care more about a paycheck than patients. Another critic warned that the facility should be closed down due to mistreatment and neglect.Smithfield Manor Rehabilitation and Nursing has been the subject of many heartfelt messages from families and residents, with a broad chorus about its welcoming feel, cleanliness, and the character of the staff. Across multiple reviews, visitors consistently describe a facility that is clean and inviting, where the moment you walk in you're greeted by friendly faces and a sense that you've found a place that values comfort and dignity. One commenter captured the sentiment by noting the clean facility and the staff's ability to make someone feel welcome, especially for rehab needs. Several reviews echo this sentiment, emphasizing that the environment feels like home and that a warm, accommodating atmosphere is part of the care experience.
The people at Smithfield Manor emerge as the centerpiece in many notes of praise. Reviewers repeatedly highlight the staff's kindness, attentiveness, and genuine passion for their work. Many describe a team that seems to take pride in delivering high-quality care, going above and beyond to meet residents' needs with respect and empathy. Specific caregivers and moments are remembered fondly - expressions of gratitude toward nurses, CNAs, and administrative staff who have become like family to visiting relatives. Comments about teamwork and clear communication emphasize a culture of collaboration aimed at giving residents the best possible care.
Families with loved ones who stayed for extended periods often speak of consistency and trust. One sister, whose relative has been at Smithfield Manor for over a year, notes ongoing respect, kindness, and a health management team that remains attentive. The visitor mentions smiling faces at each encounter and describes the care team as becoming part of the family, acknowledging that while not every issue is perfect, concerns are treated seriously and addressed. Overall, this thread of reviews conveys reassurance that their loved ones are in a supportive, dependable environment.
There is, however, a nuanced picture that emerges with a few critiques tied to changes in ownership. A reviewer who had initially been very satisfied describes a downturn after new owners took over. According to that account, the staff remains caring and professional, but problems have crept in around food quality, staffing shortages, and a perceived lag in management responses to inquiries. The reviewer's message is one of tempered hope, acknowledging that improvements may come as the new setup settles in, but expressing disappointment with the immediate post-ownership experience. This perspective stands in contrast to the many positive testimonials and highlights a tension between continuity of care and organizational change.
Other voices offer a more troubling view of the facility. At least one reviewer labels Smithfield Manor as the "worst" nursing home they've experienced, citing billing irregularities and long delays - seven months behind on bills - which leads them to question the facility's integrity. Another family recounts a sequence of alarming experiences and alleges neglect on the part of staff, including when a patient in distress needed help and was told help would come later. There are strong assertions that some staff were not properly dressed or performing their duties, and a deeply concerning claim that a nurse caused harm to a resident. These accounts also describe an older, dated building with bleak room aesthetics, which some feel contributes to a less uplifting atmosphere for residents.
Even within the more critical stories, there are mentions of undeniable positives that complicate the overall picture. One mother, who has been at the facility since June 2024, is described as receiving "exceptional care" and approaching her 102nd birthday with staff who consistently praise the aids and overall attentiveness. This reviewer singles out a staff member named Jaz as especially appreciated, and notes that the resident enjoys the food and the daily attention she receives. Other families echo this sentiment, praising the teamwork, the cleanliness, and the smooth transition from rehabilitation to extended nursing care, with gratitude directed toward staff who are seen as advocates for residents.
A final strand of the feedback emphasizes the reality of staffing pressures and the ongoing need for on-floor support. Several reviewers acknowledge that while rehab services and nursing care can be excellent, there are days when help on the floor feels insufficient due to staffing shortages. One reviewer specifically expresses a wish for more on-the-floor assistance, acknowledging that the people there are capable and caring but that more hands would make a meaningful difference. Another comment highlights praise for the rehab and nurses, while thanking particular individuals and recognizing the ongoing effort required to keep up with demand.
Taken together, the reviews paint a picture of a facility with a strong core of compassionate, capable staff and a generally clean, welcoming environment that many families deeply appreciate. For some, Smithfield Manor represents a trusted home for loved ones needing rehabilitation and long-term care, with residents and families forming close bonds with a dedicated team. For others, significant concerns about management, ownership changes, financial practices, and on-the-ground staffing challenges temper the experience and prompt careful consideration. In this landscape, families are encouraged to visit, ask direct questions, observe the floor, and talk with staff to assess whether Smithfield Manor aligns with their expectations for compassionate, reliable care.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Ultimate Family Care Home in Smithfield, NC is a warm and welcoming board and care home designed to provide a comfortable and nurturing environment for seniors in need of assistance with daily activities. Our fully furnished home offers spacious living areas where residents can relax and socialize, as well as a beautiful garden and outdoor space that allows them to enjoy the fresh air and nature.
At Ultimate Family Care Home, we understand the importance of maintaining a clean and organized living space, which is why our dedicated staff provides housekeeping services on a regular basis. We also offer move-in coordination services to ensure a smooth transition for new residents.
Our community is equipped with all the necessary amenities to meet the needs of our residents, including a dining room where delicious and nutritious meals are served. We take into consideration any special dietary restrictions or preferences, ensuring that every meal is tailored to meet individual needs.
The well-being of our residents is our top priority, which is why we offer various care services such as assistance with bathing, dressing, transfers, medication management, and coordination with healthcare providers. Our staff is trained to provide diabetes diets for those who require it. Additionally, transportation arrangement for medical appointments can be arranged upon request.
We believe that staying active and engaged is essential for maintaining physical and cognitive health. That's why we provide scheduled daily activities for our residents to participate in. From exercise classes to arts and crafts sessions, there's always something enjoyable happening at Ultimate Family Care Home.
Conveniently located in Smithfield, NC, our community benefits from its proximity to cafes, restaurants, and places of worship. This makes it easy for residents to explore their surroundings or attend religious services if desired.
At Ultimate Family Care Home, we strive to provide personalized care in a comfortable setting where seniors can feel safe and supported while enjoying an active lifestyle.
Ultimate Family Care Home is located at 817 South Second Street, Smithfield, NC 27577 in Johnston County, North Carolina
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