StayWell Senior Care

Pros

• The organization is excellent and takes care of patients and caregivers.
• The place is great, with a kind, supportive team and staff who are patient with participants and their families.
• The staff are amazingly caring, thoughtful, and kind, and the medical and facility teams communicate well and address concerns.
• Drivers are attentive and helpful, and everyone encountered at the facility is caring and helpful.
• Residents are cared for medically and entertained by StayWell's daily programs.
• StayWell is a very good place for loved ones, with families reporting long-term satisfaction and outstanding medical and transportation staff.
• The facility is very nice.

Cons

• They do absolutely nothing for them and in the event that something serious happens require that their patient report to them rather than go to the hospital.
• The staff is rude and unprofessional.
• The grandmother has been there for 2 years and every since her health has declined.
• They take away their other insurance and their money and then leave them to die.
• The grandmother had been having issues with her legs for 9 months and all they did was give her more pills and half done rehab and wraps.
• They called and told her she did not follow protocol and she should have called them first.
• By far the worst health care service you can get.
• A reviewer warns others not to send their loved ones to the facility.

Review

The collection of opinions about StayWell reveals a notably mixed picture. A strong thread running through many of the reviews is admiration for how the facility is organized and how it treats both patients and the people who care for them. Several reviewers describe StayWell as an excellent operation that attends to the needs of residents and their families with thoughtfulness and care. The sense that the facility is well run and supportive is a recurring theme, giving comfort to those who rely on it for a loved one's daily care.

A large portion of the praise centers on the people who work there. Reviewers consistently commend the staff for their kindness, patience, and willingness to address concerns. The care teams - medical and facility staff alike - are highlighted for good communication, attentiveness to questions, and a respectful, considerate approach to both patients and family members. In addition to direct care, the drivers are singled out as attentive and helpful, underscoring a broader culture of reliability and support that extends beyond the patient's in-house needs. The daily programs run by StayWell are noted as an important part of the residents' experience, providing engagement and activities that help keep participants medically informed while also entertained.

For some families, StayWell represents a long-term home for their loved ones. Several reviews mention years of care at the facility and express a deep level of trust and appreciation. The sentiment is that residents are well cared for medically and that life at StayWell helps them stay engaged and active - sometimes more than family members could manage on their own. The combination of strong medical oversight and meaningful daily programming appears to be a significant source of comfort and satisfaction for these families, along with the impression that the staff is capable and dependable.

Yet the experiences are not uniformly positive. A starkly different perspective is offered by one reviewer who urges others not to send loved ones to StayWell. This account portrays a significant lack of care, describing rude and unprofessional staff and claiming that the facility neglected a family member over a prolonged period. Specific allegations include deterioration of health, insufficient rehabilitation, and a sense that the facility compelled reliance on its own procedures rather than seeking appropriate medical care elsewhere. The reviewer accuses the facility of taking away other insurance and money and leaving the patient to die, along with claims that the staff did not respond appropriately to urgent health needs. They recount a hospital transfer after serious concerns and accuse StayWell of mismanaging medical issues and failing to follow proper protocols.

In addition to this strong warning, there is a short, somber note from another reviewer who says, "This is a very nice facility," juxtaposed with the final, heartbreaking message that a sister passed away while under the facility's care. This combination - a simple endorsement of the facility's pleasant appearance or atmosphere alongside a personal loss - adds another layer to the overall impression: experiences can vary dramatically, and outcomes can depend on many factors beyond general reputation.

Taken together, the reviews paint a complex portrait. For many families, StayWell stands out as a well-organized, compassionate place where staff communicate effectively, caregivers feel supported, and residents benefit from engaging activities and attentive daily care. The positive narratives emphasize empathy, reliability, and a sense that loved ones are not only medically managed but also actively engaged in meaningful routines. However, there are powerful counter-narratives that highlight perceived neglect, poor professionalism, and troubling health outcomes. These accounts stress caution, urging prospective families to conduct careful due diligence, seek multiple perspectives, and assess whether StayWell's approach will align with the specific needs and expectations of their loved ones.

Ultimately, the picture that emerges is nuanced. StayWell appears to offer real strengths in organization, staff kindness, and resident engagement, which a number of families value highly. At the same time, a minority of voices raise serious concerns about care quality and safety, suggesting that experiences can diverge significantly between individuals. Prospective families are advised to consider their particular situation, speak directly with staff, visit the facility, and weigh firsthand impressions alongside the various testimonials to determine what level of care and what kind of environment will best support their loved ones.

Restaurants

• McDonald's (0.9 miles)
• Heritage Diner (1 miles)
• Bojangles' Famous Chicken 'n Biscuits (1 miles)
• Waffle House (1.5 miles)
• America's Roadhouse (1.9 miles)
• Hop's Bar-B-Que (2.3 miles)
• Kickback Jack's (2.5 miles)

Places of Worship

• Foster Street Wesleyan Church (1 miles)
• Sawyersville Wesleyan Church (5.2 miles)
• Abundant Life (7.5 miles)
• Baptist State Convention Of NC (7.6 miles)
• South Plainfield Friends Meeting (8.5 miles)
• Pinecroft Baptist Church (24 miles)

Physicians

• Asheboro Gastroenterology Associates (2.2 miles)
• Marie F Sharkey MD (2.3 miles)
• Asheboro Dermatology & Skin Surgery Center (2.3 miles)
• Summit Laser & Cosmetic Center (2.4 miles)
• Central Carolina Women's Center (2.5 miles)
• Atrium Health Wake Forest Baptist | Primary Care (2.6 miles)
• Asheboro Urology Clinic PA (2.6 miles)

Pharmacies

• Healthy House (22.8 miles)
• Walgreens (22.8 miles)
• Target Pharmacy (23 miles)
• Walgreens (23.8 miles)
• Walgreens (23.9 miles)