StayWell Senior Care in Asheboro, NC

Pros

• The facility has excellent organization and takes care of patients and caregivers.
• The staff is amazingly caring, thoughtful, and kind.
• The medical and facility team communicates well and addresses concerns.
• The drivers are attentive and helpful.
• Participants are cared for medically and entertained by StayWell's daily programs.
• StayWell is a very good place for loved ones.

Cons

• They do absolutely nothing for patients and require that, in serious cases, the patient report to them rather than going to the hospital.
• The staff is rude and unprofessional.
• They take away patients' other insurance and money and then leave them to die.
• They gave the grandmother more pills and only half-done rehab and wraps for her leg issues, and her health declined.
• They told the grandmother she did not follow protocol and should have called them first.

Review

StayWell Senior Care in Asheboro is best suited for families seeking an engaged, person-centered setting where attentive staff, clear communication, and structured daily programming support a loved one who benefits from social activity as well as routine medical oversight. This community tends to work well for residents who value consistent interaction with caregivers, enjoy daily activities, and rely on dependable transportation to appointments or outings. It's a strong fit for those who want a supportive team that prioritizes companionship and daily engagement as part of the care plan, rather than a facility that promises intensive hospital-level medical management.

On the positive side, the standout strength is the staff's warmth and reliability. Families repeatedly highlight compassionate, patient caregivers, thoughtful communication, and a facility culture that treats residents with respect. The medical and facility teams are described as responsive and collaborative, with caregivers and drivers who are attentive and dependable. The daily activity schedule is a key draw, keeping residents engaged and entertained, which many families see as essential to both mood and overall functioning. When a loved one thrives on regular contact, structured programs, and consistent human connection, StayWell earns measurable value.

However, a single serious negative account shatters the otherwise cohesive impression for some families. The most troubling review alleges neglect and a breakdown in medical responsiveness, including accusations about hospital transfers, questions of insurance handling, and a perception that care declined over time. While this is an outlier in the broader set of experiences, it cannot be dismissed. The juxtaposition of strong praise with a stark, distressed account makes it clear that StayWell's performance may hinge on individual staff dynamics, specific care needs, and the channel through which concerns are raised and addressed. Prospective families should weigh these divergent experiences carefully and verify care processes upfront.

The key pros - staff compassion, proactive communication, engaging activities, and reliable transportation - do not fully erase the risk highlighted by the negative account. For many residents, these strengths translate into a meaningful quality of life and a sense of security. Yet, families considering StayWell should demand concrete assurances: how care plans are developed and updated, how medical events are escalated and documented, and what systems exist to prevent miscommunication or delays in hospital transfers. Additionally, scrutinize billing practices and how outside insurance interactions are handled to avoid the kind of friction noted in the adverse review. A transparent, hands-on tour and frank conversations with leadership are essential.

In deciding if StayWell is the right match, target residents are those who prioritize social engagement and steady caregiver relationships over a facility with high-intensity clinical interventions. If a loved one requires frequent, urgent hospital-level care, or if a family cannot tolerate potential inconsistencies in medical responsiveness, alternatives that demonstrate stronger incident escalation protocols and more conservative risk management should be explored. Prospective families should also compare caregiver-to-resident ratios, program calendars, transportation options, and resident satisfaction indicators across similar communities to determine where StayWell truly aligns with goals and expectations.

Ultimately, StayWell Senior Care offers a compelling blend of compassionate staff, clear communication, and activity-driven days that many families find personally meaningful and affirming. The decision hinges on risk tolerance and the degree of medical oversight sought. For families willing to conduct diligent due diligence - insisting on a detailed care plan, current resident references, and a transparent response framework - the positives can outweigh the drawbacks. If those assurances cannot be readily provided, it is prudent to explore alternatives that promise more predictable clinical oversight and a stronger track record in handling complex medical needs.

Restaurants

• McDonald's (0.9 miles)
• Heritage Diner (1 miles)
• Bojangles' Famous Chicken 'n Biscuits (1 miles)
• Waffle House (1.5 miles)
• America's Roadhouse (1.9 miles)
• Hop's Bar-B-Que (2.3 miles)
• Kickback Jack's (2.5 miles)

Places of Worship

• Foster Street Wesleyan Church (1 miles)
• Sawyersville Wesleyan Church (5.2 miles)
• Abundant Life (7.5 miles)
• Baptist State Convention Of NC (7.6 miles)
• South Plainfield Friends Meeting (8.5 miles)
• Pinecroft Baptist Church (24 miles)

Physicians

• Asheboro Gastroenterology Associates (2.2 miles)
• Marie F Sharkey MD (2.3 miles)
• Asheboro Dermatology & Skin Surgery Center (2.3 miles)
• Summit Laser & Cosmetic Center (2.4 miles)
• Central Carolina Women's Center (2.5 miles)
• Atrium Health Wake Forest Baptist | Primary Care (2.6 miles)
• Asheboro Urology Clinic PA (2.6 miles)

Pharmacies

• Healthy House (22.8 miles)
• Walgreens (22.8 miles)
• Target Pharmacy (23 miles)
• Walgreens (23.8 miles)
• Walgreens (23.9 miles)