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The Pines on Carmel Senior Living in Charlotte, NC

The Pines on Carmel Senior Living is an assisted living and memory care community in Charlotte, NC.

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The Pines on Carmel Senior Living in Charlotte, NC

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  • Interior

    A cozy living room with plush sofas and chairs arranged around a central coffee table, accented by warm lighting.
  • Decor

    A modern hotel room featuring twin beds with neutral décor and wooden flooring.
  • Living Room

    A cozy living room with large windows and comfortable seating.
  • Building

    A single-story residential building with a courtyard, featuring well-maintained landscaping under a clear blue sky.
  • Architecture

    A well-maintained building with a porch, surrounded by neatly trimmed bushes and greenery.
  • Bedroom

    A cozy bedroom with a neatly made bed, wooden flooring, and a television on a dresser.
  • Windows

    Empty dining area with tables and chairs set up near large windows.
  • Dining

    A spacious dining room with neatly arranged tables and chairs, featuring a vase of flowers on the table and a chandelier overhead.
  • Landscaping

    A view of a residential building with a courtyard and landscaped surroundings.
  • Lighting

    A well-lit meeting room with multiple tables, chairs, and a whiteboard.
  • Seating Area

    A spacious living room with comfortable seating and ample natural light.
  • Bathroom

    A clean and accessible bathroom with a toilet, sink, and handrails.
  • Television

    A cozy living room with a sofa, rocking chair, and a television set near the window.

5820 Carmel Rd, Charlotte, NC 28226

To contact a resident: (704) 544-4979

For more information about senior living options: (866) 208-4318

4.2 from 125 reviews
5 stars
77
4 stars
26
3 stars
6
2 stars
1
1 stars
15

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2025Top 5% Senior Living Community in 2026

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The Pines on Carmel Senior Living Costs & Pricing

The Pines on Carmel Senior Living offers competitive pricing when compared to both Mecklenburg County and the state of North Carolina, particularly in its semi-private and studio room options. With a monthly fee of $3,100 for a semi-private room, residents benefit from significant savings, as this is considerably lower than the county average of $4,191 and the state average of $3,584. The studio rooms are also attractively priced at $3,675, providing another affordable choice in contrast to the higher regional costs. However, it's worth noting that the 2-bedroom option at The Pines is notably more expensive at $7,035 per month compared to local and state averages. Beyond housing costs, residents enjoy added value through exceptional amenities such as memory care services, engaging party spaces for social gatherings, inclusive meal experiences for guests, spiritual support through religious services, and live musical performances - all of which contribute to a rich community experience that extends beyond basic living arrangements.

Floor plansThe Pines on Carmel Senior LivingMecklenburg CountyNorth Carolina
Semi-Private$3,100$4,191$3,584
Studio$3,675$3,941$4,020
2 Bedrooms$7,035$3,712$4,245

Overall Review of The Pines on Carmel Senior Living

differentiator 11 reviews mention this

Memory care support is a focus

Memory care is a central part of the community’s care experience for families.

Multiple residents and families describe the memory care environment as meeting day-to-day needs with patience, respect, and reassurance—especially for people living with dementia or Alzheimer’s. Families also mention communication as an important part of feeling comfortable, including regular updates and guidance during the transition. Several reviews specifically call out redirection and staff efforts to help residents feel more settled in their routines.

common 28 reviews mention this

Staff kindness and communication stand out

Caregivers are consistently described as kind, attentive, and easy to work with.

Across reviews, families highlight staff who treat residents with dignity and build personal connections, not just provide tasks. Many also describe strong communication—staying in contact with families, answering questions, and reaching out when issues come up. Even when reviews include concerns, they often still acknowledge that many individual team members are caring and responsive.

common 10 reviews mention this

Activities keep residents engaged

Residents are supported with ongoing activities, including on-site and off-site options.

Several reviews say the community keeps residents involved with activities throughout the day, from exercise and chair workouts to events and entertainment. Families mention an activities director who encourages participation, plans celebrations, and coordinates opportunities for residents to get out and interact. Others note that participation can depend on the resident’s preferences and ability, but they still describe a steady calendar of options.

common 9 reviews mention this

Dining is a frequent point of praise

Meals are frequently described as nutritious and enjoyable for residents.

Many families describe meals as good, with choices served for residents and a dining experience that supports routine. Some reviews mention dietary needs being accommodated, including diabetic-related restrictions and other special diets. A few residents note downsides such as repetition or outside food being helpful, but most feedback on dining is still positive overall.

  • Empty dining area with tables and chairs set up near large windows.
  • A spacious dining room with neatly arranged tables and chairs, featuring a vase of flowers on the table and a chandelier overhead.
common 6 reviews mention this

Pricing is often seen as fair

Pricing is described as a value, with separate costs tied to room and care needs.

Several reviews reference affordability and describe the setup as having base rent by room, with additional costs related to care levels. Families also mention getting the right room options for their loved one and feeling the overall pricing matched the support provided. At the same time, a few reviews warn that add-on costs can add up depending on needs.

caveat 8 reviews mention this

Care consistency can vary

Some families report issues with staffing consistency and responsiveness.

A recurring concern in reviews is that staffing levels and follow-through can be inconsistent, affecting things like housekeeping schedules and how quickly help is received. Some families also mention situations where they had to be proactive or follow up repeatedly to get the outcome they expected. There are also criticisms tied to communication and care reliability, though other reviews still describe attentive caregivers and strong oversight by leadership.

caveat 2 reviews mention this

Transportation support has limits

Transportation to appointments and errands is described, but some families report it did not last.

The community offers transportation arrangements, including to doctors’ appointments and other needs. However, at least one review says an available bus or driver period was limited, and they ended up needing to rely on family for outings. Other reviews still describe support for errands and getting residents out as part of day-to-day life.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 125 resident community capacity 125 resident community capacity
  • Studio apartments Studio apartments

Types of Care

  • Assisted Living Assisted Living
  • Memory Care Memory Care

Pets

  • Dogs allowed Dogs allowed

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Bath tubs Bath tubs
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Devotional services off-site Devotional services off-site
  • Devotional services on-site Devotional services on-site
  • Dining room Dining room
  • Family overnight stay rooms Family overnight stay rooms
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Ground floor units Ground floor units
  • Guasts at mealtime Guasts at mealtime
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Laundry Laundry
  • Move-in coordination Move-in coordination
  • Outdoor common areas Outdoor common areas
  • Outdoor patio Outdoor patio
  • Outdoor space Outdoor space
  • Party space Party space
  • Private bathrooms Private bathrooms
  • Respite or short term stays offered Respite or short term stays offered
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Charlotte Douglas International (10 miles away) Charlotte Douglas International (10 miles away)
  • Community operated transportation Community operated transportation
  • Transportation & parking Transportation & parking
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Dementia waiver Dementia waiver
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • Hospice waiver Hospice waiver
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Respite program Respite program
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Meals provided Meals provided
  • Room service Room service
  • Special dietary restrictions Special dietary restrictions

Activities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Birthday parties Birthday parties
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Day trips and outings Day trips and outings
  • Devotional activities offsite Devotional activities offsite
  • Devotional activities on-site Devotional activities on-site
  • Fitness programs Fitness programs
  • Holiday parties Holiday parties
  • Live musical performances Live musical performances
  • Planned day trips Planned day trips
  • Religious services Religious services
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Languages Spoken

  • English English

Videos

Nearby Places of Interest

This part of Charlotte, North Carolina, offers a convenient and diverse range of amenities for seniors considering the area for living. With several physicians, pharmacies, and hospitals nearby, healthcare services are easily accessible. Additionally, there are various dining options including fast food chains like McDonald's and Taco Bell, as well as healthier choices like Viva Chicken and Cabo Fish Taco. Places of worship such as Calvary Church and Sharon Baptist Church provide opportunities for spiritual enrichment. For leisure activities, there are cafes like Starbucks for socializing or enjoying a cup of coffee, as well as theaters like AMC Carolina Pavilion 22 for entertainment. Parks such as Blakney Park offer outdoor recreational opportunities for those who enjoy nature. Overall, this neighborhood in Charlotte provides a well-rounded environment with essential services and recreational options for seniors looking to settle in the area.

Physicians

  • Carolina Sinus Centers - Charlotte (0.7 miles)
  • Pineville Pediatrics (1.4 miles)
  • Carmel Family Physicians (1.5 miles)
  • Dr Richard A. Dougherty (1.7 miles)
  • Carolinas Healthcare System Pulmonary Care-Pineville (1.8 miles)
  • Ballantyne Pediatric Associates (3 miles)
  • Arboretum Pediatrics (3.4 miles)

Pharmacies

  • Walgreens (1 miles)
  • CVS Pharmacy (1.5 miles)
  • Walgreens (1.9 miles)
  • Walgreens (2.7 miles)
  • CVS Pharmacy (3 miles)
  • Walmart Pharmacy (3.3 miles)
  • Walgreens (3.8 miles)

Restaurants

  • McDonald's (1.6 miles)
  • Park Place Restaurant (1.6 miles)
  • McDonald's (1.7 miles)
  • Viva Chicken (1.9 miles)
  • McDonald's (2.4 miles)
  • Taco Bell (2.4 miles)
  • Cabo Fish Taco (2.6 miles)

Places of Worship

  • Calvary Church (1.7 miles)
  • Sharon Baptist Church (2.1 miles)
  • Providence Presbyterian Church (4.2 miles)
  • Elevation Church - Ballantyne (4.8 miles)
  • Morningstar Fellowship Church (4.9 miles)
  • Carmel Baptist Church (5 miles)
  • St Gabriels Catholic Church (5.3 miles)

Hospitals

  • Carolinas Medical Center-Pineville (1.8 miles)

Cafes

  • Starbucks (1.9 miles)
  • Starbucks (3 miles)
  • Starbucks (3.4 miles)
  • Starbucks (4.5 miles)
  • Starbucks (4.5 miles)
  • Chatty Cathy s Coffeehouse (5 miles)
  • Starbucks (5 miles)

Theaters

  • AMC Carolina Pavilion 22 (2.1 miles)
  • Regal Stonecrest at Piper Glen 4DX, IMAX & RPX (2.8 miles)
  • Redstone 14 (6.9 miles)

Parks

  • Blakney Park (4.4 miles)
  • South Point Business Park (6.9 miles)
  • Sedgefield Neighborhood Park (7.1 miles)

Frequently Asked Questions

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Does The Pines on Carmel Senior Living allow residents to have pets?
What photos are available for The Pines on Carmel Senior Living in Charlotte, North Carolina?

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Related Resources

  • active senior livingVibrant Senior Living: A Comprehensive Guide for Active Older Adults

    Vibrant Senior Living emphasizes active senior living communities that promote independence and engagement through diverse amenities and activities, fostering wellness and social interaction among older adults. These communities range from independent to assisted living, with a focus on personal growth, family involvement, financial planning, and leveraging technology to enhance residents' experiences.

  • assisted living vs memory careAssisted Living and Memory Care: Understanding Their Core Differences

    Assisted living provides moderate support for seniors seeking independence, while memory care offers specialized support for individuals with dementia or cognitive impairments through structured routines and trained staff. Key differences include care approaches, environment security measures, staff training levels, activity types, and cost considerations.

  • assisted living vs nursing homeChoosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes

    Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.

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