101 Michael Lane, Aberdeen, NC 28315
For more information about senior living options: (844) 490-3973
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Family Promise provides a safe place where rules exist and staff help families with housing, jobs, food, and resources. The staff and volunteers are caring and readily available to assist those in need. The program supports families in obtaining housing quickly when they stay proactive. The shelter is viewed as a stepping stone toward permanent housing rather than a quick fix. Children feel comfortable there, with indoor play areas and outdoor play equipment. The organization has been serving Moore County for over 17 years and is transparent about its finances to donors, volunteers, and board members. Families express gratitude for the staff and volunteers and have moved into permanent housing after their experience.
They discriminate against lower income families. They do not care about your situation and will not help you with anything but sit up and judge you just because you're homeless. They would not be able to assist families because a family member is pregnant. The case worker seemed to only want to separate families by making assumptions and using the limits of their system. A prominent board member pleaded guilty to felony securities fraud and admitted stealing millions from investors. His investors will get little or no restitution on their losses. If the board members' values are reflected in the organization's financial management, people would be wary of supporting them or their activities.The collection of experiences with Family Promise in Moore County paints a picture of a program that many found to be a stabilizing, structured place in difficult times, while others felt let down by staff attitudes and the way some rules were applied. For some families, the shelter provided a much-needed sense of safety and a pathway back to independence. Several reviewers emphasized that the environment has clear guidelines, and that following the rules is part of how the program works. In their view, the staff aren't just there to offer shelter; they're willing to help with locating housing, securing food, finding resources, and even pointing people toward jobs - if you show up, ask for help, and do your part. The refrain from these accounts is that the phrase "closed mouths don't get fed" is, in practice, a reminder that engagement and effort on the part of clients are crucial to benefit from what Family Promise offers.
One account describes a relocation to Moore County specifically to escape an unsafe living situation for the children. From day one, the reviewers say, the staff were kind and extremely helpful. The narrator stresses personal responsibility as well: they began looking for resources and employment as soon as they arrived. The shelter is described as a stepping stone rather than a quick fix, a place to stabilize while pursuing housing. The children reportedly found the stay comfortable, with indoor and outdoor play areas, and the family-friendly rules mirrored the expectations of living in one's own home - keep kids safe, clean up after yourselves, and treat the space with care. The overall impression is one of gratitude and a sense of having been supported by caring staff and volunteers, with thanks to Family Promise for everything done, both in the moment and in the ongoing effort to maintain housing.
A contrasting cluster of reviews highlights persistent hardship and dissatisfaction. One person describes homelessness since November and a series of failed attempts to receive help, noting that a staff member, Ms. Beth, repeatedly indicated there were several families ahead of them in line and that there was no room available. The reviewer also alleges biased treatment linked to pregnancy, ADHD in their child, and prior housing history, suggesting that older apartment complexes made them ineligible for assistance. The complaint goes further to claim that a staff member offered only prayer and referrals that never materialized, and to allege discrimination against lower-income families. This account culminates in a strong recommendation against the program, with the sense that the shelter is not living up to its stated mission of supporting families in need.
Another negative review echoes the sentiment of judgment and lack of substantive help. The writer asserts that the staff do not care about people's situations beyond offering polite but empty support, and that the program's help ends up being more about appearances or paperwork than real assistance. The sense conveyed is of a place that can feel judgmental toward those who are homeless and in need, rather than a welcoming, supportive environment designed to keep families together and move them toward stability.
In contrast to the criticisms, there are reviews asserting clear, long-standing commitment and transparency. One reviewer points out that Family Promise has been a part of the Moore County community for more than 17 years and emphasizes transparency in financial statements. They suggest that these documents are available to answer questions from donors, volunteers, or board members about how funds are disbursed within the program. The same account highlights staff commitment to helping families transition to permanent housing, noting that program guidelines exist to protect both families and staff during sheltering. The sentiment here is one of gratitude for the caring staff and volunteers encountered, and acknowledgment of a positive impact on their family's ability to move forward.
Another positive testimony focuses on a personal success story: the experience was described as great, with help provided during a time of need, culminating in permanent housing for a full year. The gratitude expressed emphasizes the support received from Family Promise and the lasting outcome of securing a stable home, suggesting that the organization can indeed deliver meaningful, tangible results for families who are proactive about using the resources offered.
A final thread in the reviews centers on concerns about governance and ethics. A reviewer mentions a prominent board member, James Shepherd, who allegedly pleaded guilty to felony securities fraud and admitted to stealing from investors. The reviewer warns that if the board's values are reflected in the organization's financial management, supporters should be cautious. The point raised is not only about one individual's alleged conduct but about what such associations might imply for the trust and accountability of the organization as a whole. While this is one perspective, it underscores the broader tension some readers feel between praising the program's direct impact on families and questioning the integrity of its leadership.
There is also a practical critique from a couple who sought temporary aid but encountered a barrier when told that they could not be assisted due to pregnancy. The case worker, identified as Tabitha, is described as discouraging rather than supportive, even asking the pregnant partner whether they would consider staying in separate places, an approach the reviewer found inappropriate and harmful to the goal of keeping families together. The reviewer concludes that, for anyone with a felony record or pregnancy, the experience could involve judgment and preemptive denials rather than constructive referrals. This account reinforces a common thread: even when a program has potential benefits, specific interactions - especially those involving presumptions or discriminatory assumptions - can undermine trust and effectiveness.
Taken together, these accounts present a nuanced portrait of Family Promise in Moore County. For some families, the shelter represents a structured, resourceful, and caring environment that provides safety, guidance, and a credible path back to stable housing. For others, experiences with particular staff members or the application of certain policies have felt punitive, discriminatory, or insufficiently responsive to urgent needs. The program's strengths - its long-standing presence in the community, its emphasis on structure and accountability, and its promise of resources and ongoing support - sit alongside criticisms that call for heightened sensitivity, fair treatment, and more reliable, case-by-case assistance. The diverse range of experiences underscores the importance of how individual staff interactions, case management, and governance affect whether a shelter program can truly serve as a bridge to lasting stability or simply reflect gaps and biases that prevent vulnerable families from getting the help they seek.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Michael Lane/Alternative House in Aberdeen, NC is a comfortable and inviting board and care home that provides exceptional care services to seniors. Our community offers a range of amenities and services to ensure the well-being and convenience of our residents.
Upon stepping into our community, residents will be greeted by a bright and spacious dining room where delicious and nutritious meals are served. Our fully furnished accommodations provide a cozy and home-like atmosphere, allowing residents to settle in comfortably. The outdoor space and garden area offer an opportunity for residents to enjoy fresh air, relax, or engage in light physical activities.
At Michael Lane/Alternative House, we understand the importance of maintaining a clean living environment. Our dedicated housekeeping staff ensures that all common areas and resident rooms are kept tidy and well-maintained. Additionally, we offer move-in coordination services to make the transition as seamless as possible for new residents.
Our care services are tailored to meet the individual needs of each resident. Trained caregivers provide assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that medical needs are met effectively. For individuals with diabetes or special dietary restrictions, we offer specialized meal preparation adhering to their specific requirements.
Transportation is available for medical appointments, providing convenience for residents who require regular healthcare check-ups. In addition to medical transportation, there are multiple pharmacies nearby for easy access to medications.
Residents can enjoy various scheduled daily activities designed to promote engagement and social interaction among peers. With two cafes nearby, individuals have ample opportunities for outings or socializing over a cup of coffee. There are also two parks nearby for leisurely walks or enjoying nature's beauty.
For spiritual fulfillment, three places of worship are conveniently located nearby. Residents can participate in religious services according to their beliefs and preferences.
The surrounding area boasts numerous amenities that enhance the quality of life for our residents. With 29 restaurants nearby, there is a wide variety of dining options to explore. Additionally, the community is in close proximity to 27 physicians and two hospitals, ensuring easy access to medical care when needed.
At Michael Lane/Alternative House, our mission is to provide exceptional care and support to seniors in a warm and nurturing environment. We prioritize the well-being and comfort of our residents while offering them a range of amenities and services that enrich their daily lives.
Michael Lane/Alternative House is located at 101 Michael Lane, Aberdeen, NC 28315 in Moore County, North Carolina
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