Allegiant Home Care - Suffolk, NY

Pros

• The care professionals were consistently kind, respectful, and attentive.
• They assisted with day-to-day activities, ensuring dignity and comfort.
• Their reliability was a major plus and showed a real sense of commitment.
• The staff were very good and friendly.
• The level of care provided by the care professionals and staff is impressive.
• The care professionals are well trained and provide care with kindness.
• The orientation with coach Camilo was amazing.
• The team provides a good experience and is appreciated.
• Allegiant Home Care is a wonderful agency with caring and helpful staff.
• Camilo is very helpful and pleasant; he answers questions and is highly recommended.
• Camillo helped applicants through the hiring process; the training class was helpful; he is a top-class employee at Allegiant.
• Camillo Di Lorenzo did a good job.
• Camilo and Caria contribute to a professional and comfortable environment.
• Camillo made the onboarding process very positive; he is thorough and answers questions well.
• Suffolk County is doing everything to help people live their best possible lives.
• Alexandra was a pleasure to work with.
• The office is clean and presentable, with outstanding staff.
• Alexandra and her team have been wonderful to work with, meeting all needs with care and kindness.
• The staff are awesome, caring, and helpful; they are highly recommended.
• The Suffolk County team, including Tabetha Martinez, Maddy Hurley, and Michael Fiore, is dedicated to serving the community and helping vulnerable clients live their best possible life.
• The staff are very friendly.

Cons

• The reviewer alleges back-pay issues, describing it as a serious problem.
• The reviewer states the agency does not call back and does not show up on major holidays, calling it the worst company out there.
• The reviewer says the company should be ashamed of themselves.
• The reviewer contends Medicaid should not pay for hours reportedly worked.

Review

Allegiant Home Care stands out in these voices as an organization where kindness, respect, and attentiveness are the everyday standard. Across several accounts, care professionals are described as consistently patient and considerate, taking on day-to-day tasks with a quiet dignity that aims to keep clients comfortable and at ease. Reliability is highlighted as a major strength, signaling a real sense of commitment to those they serve. In short, the people on the front lines are repeatedly praised for their dependable, compassionate approach.

The Suffolk County team in particular earns high marks for warmth and approachability. One reviewer captures the mood by saying the staff are very friendly and supportive, describing them almost like trusted guides who offer steady, reassuring help. The sense that the team genuinely cares comes through not just in professional skill but in everyday interactions, where clients feel seen and valued. The overall tone conveyed is that of a welcoming, people-centered culture that makes clients feel at home.

Care quality is another recurring thread. Reviewers consistently note that the care professionals and staff are well trained and deliver care with kindness. This emphasis on professional competence paired with a humane touch helps cultivate trust and comfort for clients and their families. The office environment is also described as beautifully run, clean, and presentable, with outstanding staff contributing to a positive atmosphere that supports good experiences for everyone involved.

Several comments center on Camilo, who appears repeatedly as a positive touchpoint in the client and staff journey. An orientation with Camilo left one participant feeling energized and ready to contribute to the team's goals. Other remarks describe Camilo as thorough and responsive to questions, helping new hires and clients alike feel confident in the process. The sense that Camilo (and related staff such as Caria) bring a strong, uplifting presence is echoed in multiple reviews, reinforcing the impression that these individuals help cultivate a constructive, optimistic environment.

The broader experience of joining or working with Allegiant shines through with gratitude for a supportive, encouraging atmosphere. Reviewers speak of positive experiences with the team, appreciation for the guidance provided, and a sense that the agency values each person's contribution. There are explicit acknowledgments of the effectiveness of training and onboarding, with multiple thanks directed at Camilo for making the process smooth and informative. The sentiment is that Allegiant is a place where hopeful staff can grow, learn, and feel confident about their role in serving vulnerable clients.

Alexandra emerges as another central figure in the praise. Descriptions of Alexandra emphasize pleasure in working with her and gratitude for the care and kindness shown toward clients' families. The assessments extend to Alexandra and her team as a whole, who are repeatedly thanked for meeting needs and maintaining a compassionate approach toward parents. The office culture, associated with Alexandra and her team, is depicted as attentive, reliable, and deeply invested in the well-being of those they serve, reinforcing the sense that families are well supported.

Yet no review is complete without acknowledging a sharp contrast raised by one unhappy account. This reviewer vents about back pay and payroll issues, alleging problems with recording and paying for hours. The critique includes claims that communication was poor, that employees were not treated with consistency, and that holiday coverage or reliability was lacking. The tone is forceful, labeling the company as among the worst and suggesting that Medicaid billing practices were not properly handled. While this single perspective sits apart from the generally warm and affirmative tone of the other comments, it provides a candid counterpoint about the challenges that can arise in complex care operations and payroll systems.

Despite the outlier, the overall sentiment across the pool of reviews remains highly favorable. Many respondents describe the staff as awesome, caring, and helpful, with a clear recommendation to others to consider Allegiant for their home care needs. The Suffolk County team - thanks to dedicated individuals like Tabetha Martinez, Maddy Hurley, and Michael Fiore - receives particular recognition for their commitment to serving the community and helping the most vulnerable clients live their best possible lives. In short, the prevailing experience paints Allegiant Home Care as a friendly, professional, and deeply community-oriented organization, where compassionate care and reliable service are the norm and where staff consistently strive to make a positive difference every day.

This area of New York, New York is a vibrant and convenient location with plenty of amenities for seniors. There are several pharmacies within close proximity, making it easy to access medications and health supplies. Public transportation options are also readily available, including subway stations and train terminals for easy travel around the city. Nearby places of worship provide spiritual fulfillment, while a variety of restaurants cater to diverse culinary preferences. High-quality healthcare facilities such as Memorial Sloan Kettering Cancer Center are nearby for medical needs. The area also offers peaceful green spaces like Central Park Mall and Gantry Plaza State Park for relaxation and recreation. In addition, there are cafes for socializing and theaters for entertainment. Overall, this neighborhood provides a comfortable and well-rounded environment for seniors looking to enjoy city living with convenient amenities at their fingertips.

Pharmacies

• CVS Pharmacy (0.1 miles)
• Duane Reade (0.5 miles)
• CVS Pharmacy (0.6 miles)
• CVS Pharmacy (0.9 miles)
• Duane Reade (0.9 miles)
• CVS Pharmacy (0.9 miles)
• CVS Pharmacy (1.1 miles)

Transportation

• MTA Subway - Lexington Ave/59th St (0.3 miles)
• MTA Subway - 72nd St (0.9 miles)
• MTA - 50th Street Broadway Subway Station (0.9 miles)
• MTA Subway - 42nd St/Times Square/Port Authority Bus Terminal (1 miles)
• NJ Transit Rail Terminal (1.3 miles)
• Moynihan Train Hall (1.4 miles)
• MTA Subway - 21st St/Queensbridge (1.5 miles)

Places of Worship

• St. Patrick's Cathedral (0.3 miles)

Restaurants

• Sarabeth's (0.5 miles)
• La Grande Boucherie (0.6 miles)
• Tavern on the Green (1 miles)
• Le Pain Quotidien (1 miles)
• The Loeb Boathouse (1.1 miles)
• Daily Provisions (1.7 miles)
• The Frying Pan (2.1 miles)

Physicians

• Memorial Sloan Kettering Cancer Center (0.8 miles)
• David H. Koch Center for Cancer Care at Memorial Sloan Kettering Cancer Center (1.1 miles)
• Cummings, Allegra Weill Cornell Medicine Obstetrics and Gynecology (1.8 miles)

Cafes

• Ralph’s Café (0.9 miles)
• Starbucks (1 miles)
• Matchaful (1.6 miles)
• Pier I Cafe (1.7 miles)
• Starbucks (2.2 miles)
• Black Stone Roasters (2.6 miles)

Parks

• Central Park Mall (0.9 miles)
• Sheep Meadow (0.9 miles)
• Heckscher Playground (1.1 miles)
• Hunter's Point South Park (1.2 miles)
• Gantry Plaza State Park (1.2 miles)
• Strawberry Fields (1.2 miles)
• Bryant Park (1.3 miles)

Theaters

• AMC Kips Bay 15 (1.2 miles)
• AMC Loews Lincoln Square 13 (1.3 miles)
• AMC 34th Street 14 (1.4 miles)

Hospitals

• Bellevue Hospital Center (1.4 miles)
• VA Medical Center (1.6 miles)
• Metropolitan Hospital Center (2.2 miles)