Sage Home Care - Brewster, NY

Pros

• Sage Home Care provides great service, clear communication, and quick arrangements for full-time care.
• Chloie, the live-in aide, is excellent, with competence, compassion, and patience.
• The agency offers fabulous home care and staff who also cook delicious meals for clients.
• Sage Home Care is an excellent agency, consistently helpful in every situation.
• A caregiver provided compassionate, understanding, and professional care for a very disabled husband over more than a year.
• Nellie is hands-on, very communicative, and patient during transitions.
• Lux is a reliable, capable caregiver who drives, knows medicine, and even cooks well.
• Tee goes above and beyond to keep a loved one comfortable, safe, and happy.
• Claudia and Lourdes are attentive, respectful caregivers who feel like part of the family team.
• Sharon is gentle, attentive, and keeps the family informed.
• Mariella is devoted to her work and takes excellent care of clients.
• The Sage team, including Li-Ann, is praised for responsiveness, professionalism, and caring support.

Cons

• A reviewer warned readers to stay away from the company, calling Sage unprofessional and criticizing office manager Leanne's communication.
• Another reviewer claimed Sage left them without care by canceling services due to an insurance issue that could have been resolved.
• A reviewer described Leanne as unprofessional and stated the organization itself was unprofessional.
• A reviewer alleged that a caregiver left the client's home abruptly after a dentist appointment, implying Leanne had instructed the departure.

Review

Across a broad chorus of firsthand accounts, Sage Home Care appears as a dependable ally for families navigating the challenges of caregiving. The reviews consistently describe a network of caring, capable aides who bring safety, warmth, and practical help to daily life. From overnight supervision to live-in companionship, the stories emphasize personalized attention, clear communication, and a readiness to adapt to each family's rhythm.

Several standout experiences center on remarkable individual caregivers. One reviewer praised Lebo as "the most extraordinary woman," a presence that made both the mother and daughter feel safe as she attended to a wide variety of needs. The same family highlighted Chloie, a live-in aide described as excellent, whose competence, compassion, and patience helped manage the complexities of caring for two clients at a difficult time. These testimonials illustrate how Sage's staff can become trusted partners, not just service providers.

Beyond those two, the agency itself earns praise for responsiveness and organization. Nellie is repeatedly commended for arranging full-time care quickly and smoothly, while Li-Ann in the office, along with the broader Sage team, is described as available, communicative, and supportive. In one case, Erin's detailed notes and advocacy for a client during appointments stood out as a meaningful feature of the care experience. Other caregivers - Felicia (often referred to as Feli), Mariella, and Lourdes - are remembered for their hands-on care and the way they contributed to a sense of continuity and dignity for loved ones.

The testimonials also foreground caregivers who become like family. Tee, described as incredible, not only matched the reviewer's mother with the right fit but also became a dear friend; the agency's ongoing availability to answer questions was noted as invaluable. Sharon, another longtime recipient, is remembered for her steady, upbeat presence and for keeping the family informed through challenging times. Lourdes, Claudia, and a number of other aides are repeatedly praised for their punctuality, respect, and ability to balance attentiveness with genuine warmth. In one case, Li-Ann's guidance during a transition made everything feel easier for the family during a difficult period.

The real-life impact goes beyond moments of care to everyday life, including meals prepared with care, consistent reliability, and a steadfast commitment to safety and engagement. Lourdes is described as a godsend for a grandmother, and Claudia - who served as the primary aide - was consistently on time, respectful, patient, and capable of forming a trusting rapport with the person receiving care. The network of coordinators - such as Li-Ann and Erin - helped ensure that loved ones felt informed and involved, a thread that many families highlight as essential during transitions.

There are also stories that speak to the breadth of Sage's offerings and the ongoing devotion of the team. Lux, praised by a client named Stephen Shea, is described as driving, reliable, knowledgeable about medications, and even a great chef - an example of how Sage staff can meaningfully support a family in multiple ways. Other accounts recount transitional support during difficult times, with Felicia and Mariella cited for their compassionate presence, and Claudia and Lourdes repeatedly named for their attentive, respectful care. In this collection of affirmations, Sage's services are frequently framed as a true lifeline, a godsend that lightens the heavy burden families carry.

Not every review is without caveat. One reviewer urged caution and described a negative experience - claims of unprofessional behavior by an office manager, a perceived lack of communication, and an incident where a caregiver left after a dentist visit with no goodbye. The reviewer's language was strong, signaling that, as with any service, experiences can vary and effective, respectful communication is essential. This reminder stands alongside the many positive testimonies and suggests that prospective clients may benefit from direct conversations with the office team to align expectations and guardrails from the outset.

Taken together, these reviews convey a portrait of Sage Home Care as a company capable of delivering compassionate, capable caregivers who become trusted partners in a family's life during some of its most trying moments. Families repeatedly highlight quick placement, clear communication, and care that honors dignity and individuality. Whether the goal is overnight supervision, live-in companionship, or targeted support for medical or daily-living needs, Sage's network of aides - Lebo, Chloie, Nellie, Lux, Erin, Felicia, Tee, Sharon, Lourdes, Claudia, Mariella, Li-Ann and many others - leaves a lasting, positive impression on families who are grateful for the relief, safety, and care they received.

This part of Brewster, New York, offers a convenient location with a variety of amenities that may be appealing to seniors looking to settle in the area. There are several pharmacies nearby for easy access to medication and healthcare needs. Additionally, there is a selection of restaurants and cafes for dining options, as well as transportation options such as train stations and U-Haul services for convenience. The presence of physicians, hospitals, and places of worship provide essential services within close proximity. The parks in the area offer opportunities for outdoor recreation and relaxation. Overall, this part of Brewster provides a mix of practical necessities and recreational activities that could make it a desirable location for senior living.

Pharmacies

• Rite Aid (1.1 miles)
• True Care Pharmacy (1.7 miles)
• Consolidated Midland (2.2 miles)
• Rite Aid (3.6 miles)
• CVS Pharmacy (3.7 miles)
• Rite Aid (4.3 miles)
• Rite Aid (4.5 miles)

Restaurants

• Burger King (1.1 miles)
• Red Rooster Drive-In (1.2 miles)
• Eveready Diner (1.5 miles)
• Applebee's (1.6 miles)
• Las Mananitas (1.7 miles)
• Cameron's 24/7 deli (2.2 miles)
• McDonald's (3.6 miles)

Transportation

• Metro North - Southeast Train Station (1.4 miles)
• Brewster Metro North Station (2.2 miles)
• U-Haul Moving & Storage of Danbury (7.6 miles)
• Bethel Metro-North Station (10 miles)

Cafes

• Starbucks (3.6 miles)
• Starbucks (4.5 miles)
• Starbucks (7.5 miles)
• Starbucks (9.6 miles)

Physicians

• Community Hearing Services (4.3 miles)
• Somers Orthopedic Surgery and Sports (4.3 miles)
• Edward Gordon (4.9 miles)
• Orthopedic & Specialty Surgery (5.2 miles)
• Pediatric Associates Of Putnam (7.1 miles)
• Quality Dental of Danbury (7.5 miles)
• Opticare Eye Health & Vision Center (7.5 miles)

Hospitals

• Putnam Hospital Center (4.3 miles)
• Danbury Hospital (8.1 miles)

Parks

• Danbury Town Park (7.7 miles)
• Hatters Park (7.7 miles)
• Tarrywile Mansion (8.1 miles)
• Rogers Park (8.7 miles)
• Fox Valley Town Park (9.1 miles)

Places of Worship

• Christ Church On Quaker Hill (9.7 miles)