New Mexico State Veterans Home

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  • Interior

    A hospital patient room with a bed and several comfortable chairs.

  • Outdoors

    A serene park with a bench under trees and a pavilion in the background.

  • Decor

    A cozy living room with a brown sofa, a decorative lamp, and a painting on the wall.

  • Building

    A large building with columns, surrounded by trees and a parking lot.

  • Trees

    A peaceful garden area with a pathway leading to a building, flanked by lampposts and trees.

  • Windows

    A well-lit, empty hallway with windows, decorated with plants and chairs along the sides.

  • Dining

    A spacious and elegantly arranged restaurant dining area with round tables and chairs.

  • Garden

    A tranquil courtyard with a central fountain, surrounded by lampposts and trees, adjacent to a building.

  • Bathroom

    A hospital room with two beds separated by a curtain, featuring medical equipment and supplies.

  • Television

    A cozy library reading area with bookshelves, a couch, and a television.

  • Exercise Equipment

    A rehabilitation room equipped with exercise machines and therapy tools.

  • Physical Therapy

    A rehabilitation room equipped with multiple therapy beds and equipment.

New Mexico State Veterans Home

992 South Broadway, Truth Or Consequence, NM 87901

For more information about senior living options: (844) 490-3973

3.7 from 27 reviews
5 stars
15
4 stars
2
3 stars
3
2 stars
0
1 stars
7

Assisted Living Independent Living Skilled Nursing Facility

Overall Review of New Mexico State Veterans Home

Pros

  • pro The NM State Veterans Home is very clean and smells good.
  • pro The staff were wonderful when contacted and respond promptly to calls.
  • pro The husband's room is very clean and has its own bathroom.
  • pro The reviewer loves the place.
  • pro The facility is great, with friendly, caring staff and a healthy, safe environment.
  • pro Frontline workers work hard to keep the patients clean and presentable.
  • pro The facility is clean without odors, and residents have their needed supplies.
  • pro The veterans have a place to retire to; it is a good place for veterans.
  • pro The facility is lovely with efficient staff and is very clean; the reviewer is extremely impressed.
  • pro The facility is a great home for veterans.
  • pro The place has great staff.
  • pro When contacted, the staff are friendly and helpful.

Cons

  • pro The staff are very disrespectful.
  • pro The bathrooms smell horrible, with sewer-like odors that perfume cannot mask.
  • pro The Oklahoma City VA Hospital is dirty, filthy, stinky, and dark.
  • pro The administrative staff are a total nightmare and constantly cycle through staff, relying on travel nurses.
  • pro The staff are rude.
  • pro The staff do not wear gloves when dispensing medications or handling food.
  • pro The main phone line is hard to reach and often hangs up or goes unanswered.
  • pro The facility is perceived as not valuing its workers and serving very low-quality food.

Review

The collection of comments about veterans' care facilities presents a broad, sometimes contradictory portrait. On one hand, many reviewers praise cleanliness, safety, and the dedication of front-line staff; on the other hand, others lament administrative turnover, communication gaps, and concerns about overall safety and patient welfare. Taken together, the remarks suggest that experiences can vary dramatically not only from facility to facility but also within the same facility over time, depending in large part on leadership stability, staffing models, and how well the organization supports its frontline workers.

Several entries highlight strong positives at the New Mexico State Veterans Home. Visitors describe very clean environments with pleasant smells and a sense that the facility takes pride in its appearance. In particular, one reviewer notes that their husband's room was private with its own bathroom, reinforcing a sense of dignity and personal space. The staff are described as wonderful and responsive when called, and the overall atmosphere is framed as a healthy, safe place for residents. The sentiment is reinforced by remarks about the old administrator's guiding motto, "Do what's right for the vets," and by expressions of appreciation for the care provided to veterans who deserve a good retirement. In short, for this reviewer, the NM facility represents a well-run home where cleanliness, respect, and attentive daily care come together to create a positive experience.

In stark contrast, the Oklahoma City, Oklahoma VA Hospital garners a strongly negative reaction from another reviewer. Phrases like "nasty," "filthy stinks darkness," and "don't put your husband or wife here" convey a palpable fear and distrust, suggesting that, at least for this individual, the environment was unsafe or unacceptable. The language reflects a deeply personal disappointment and a clear decision not to return, underscoring how negative experiences can leave lasting impressions and influence family members' willingness to pursue care at a particular facility.

Other reviews cluster around the themes of cleanliness, friendliness, and a generally positive daily environment. A different observer describes a place that is "great," with clean spaces, friendly and caring staff, and a healthy, safe environment where residents receive needed supplies. This perspective emphasizes not just the physical upkeep but the warmth and attentiveness of caregivers who contribute to a sense of security and well-being for veterans and their families. When such experiences are shared, they reinforce the importance of consistent frontline effort in creating an atmosphere that feels supportive rather than stressful for residents.

Yet, another thread in the feedback highlights a significant drawback: administrative instability. A reviewer labeled the administrative staff as a "total nightmare," noting rapid turnover and a reliance on travel nurses. The critique suggests that this churn undermines consistency, continuity of care, and trust in the institution. The sentiment is that the front-line workers may be doing their best, but without stable leadership and steady staffing, the overall experience can be fragile. This theme - high administrative turnover paired with reliance on temporary personnel - appears repeatedly, signaling a common complaint that can color a family member's overall impression of a facility.

Despite the concerns about administration, several reviews keep returning to the commendable work of the frontline teams. Observations about hard-working caregivers who keep patients clean and presentable, ensure adequate supplies, and maintain a clean facility without odors paint a picture of dedication at the patient-care level. For many families, these frontline efforts are the heart of a good nursing home experience: compassionate interaction, prompt attention to needs, and a visible commitment to resident dignity. The nostalgia for former administrators who champion doing what's right for the veterans also surfaces as a point of pride, suggesting that leadership plays a critical role in shaping culture and values.

Across the spectrum of remarks, there are additional concerns that warrant attention. Some writers question basic hygiene practices, asking why gloves aren't worn during dispensing of medications, handling of food, injections, and other routine tasks. Such comments point to perceived gaps in infection control or standard precautions, which can understandably raise fears about patient safety. In another vein, a few reviewers celebrate the facilities as "lovely" and "awesome," with praise for the efficient staff and the overall cleanliness, yet even among these positive voices, there are mentions of subpar food quality and other issues that can detract from the experience. This mix underscores that even well-regarded centers face ongoing challenges in delivering consistently excellent care.

Accessibility and communication also emerge as mixed notes. Some reviewers report frustration with getting through to the facility - the main number rings briefly and then hangs up, or calls go unanswered after multiple attempts - while others interact with staff who are friendly and helpful when contact is made. This inconsistency in responsiveness can compound anxieties for families seeking timely information about loved ones, even when the on-site care is satisfactory. It highlights how important reliable communication is in the overall perception of a nursing facility, alongside the tangible aspects of cleanliness, safety, and medical management.

In sum, the collection of experiences paints a nuanced landscape: facilities can be clean, well-run, and staffed by compassionate frontline workers who genuinely improve veterans' daily lives, while administrative instability, communication gaps, and occasional concerns about hygiene practices can undermine trust and satisfaction. Families considering care for a loved one might take away that cleanliness and respectful, attentive frontline care are strong markers of quality in these settings, but they should also assess leadership stability, staffing models, safety protocols, and channels for communication. If possible, visiting in person, speaking with multiple staff members, and asking direct questions about glove use, infection control, and how they manage transitions in care can help form a clearer picture of which facility best aligns with a veteran's needs and family expectations.

Features

Housing

  • 135 resident community capacity 135 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The New Mexico State Veterans Home in Truth Or Consequence, NM is a skilled nursing facility that provides comprehensive care for veterans. The community offers a range of amenities to enhance the residents' quality of life. These include a beauty salon, cable or satellite TV, community operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, kitchenettes in each unit, move-in coordination assistance, outdoor space for relaxation and socializing, private bathrooms for added privacy and convenience, restaurant-style dining options for delicious meals, a small library for reading and quiet time, telephone access to stay connected with loved ones and caregivers. Additionally, there is a wellness center equipped to cater to various health needs and Wi-Fi/high-speed internet connectivity to stay connected with the world.

The New Mexico State Veterans Home provides 24-hour supervision by trained professionals who are available to assist residents with activities of daily living such as bathing,dressing,and transfers. The staff also ensures proper medication management and assists with diabetes diet as well as special dietary restrictions. Transportation arrangements are made for medical appointments and other outings.

Residents at this assisted living community can enjoy various activities tailored to their interests and preferences. Concierge services are available to cater to personal needs along with fitness programs that promote wellbeing. Planned day trips offer exciting opportunities for exploration while resident-run activities help foster social interaction and engagement among peers. Scheduled daily activities are organized to provide entertainment and enrichment.

Furthermore,the New Mexico State Veterans Home benefits from its convenient location near several amenities in the surrounding area such as cafes,parks,and pharmacies which make it easier for residents to access essential services nearby.Additionally,a proximity of physicians,hospitals,and places of worship provide peace-of-mind knowing that necessary healthcare support systems are readily available.

Overall,the New Mexico State Veterans Home in Truth or Consequence,NM offers exceptional care and an enriching lifestyle combining comfort and convenience for veterans.

Nearby Places of Interest

Parks

  • Veterans Memorial Park (0 miles)
  • Ralph Edwards Park (0.8 miles)
  • Ralph Edwards Fish Pond (1 miles)
  • Facility Management (1.1 miles)
  • Carole Wheeler Dog Park (1.9 miles)
  • Percha Dam State Park (20.8 miles)
  • Percha Dam State Park (23.6 miles)

Transportation

  • U-Haul (0.4 miles)
  • U-Haul Neighborhood Dealer (0.5 miles)
  • U-Haul Neighborhood Dealer (1.4 miles)
  • U-Haul Neighborhood Dealer (2.1 miles)

Restaurants

  • Sam's Road Crew Cafe (0.5 miles)
  • Isabel's Restaurant Southern Mexican Food (0.5 miles)
  • Carmen's Kitchen (0.6 miles)
  • Tony's (0.7 miles)
  • Destiny's Keto Kitchen (0.7 miles)
  • The Restaurant at Sierra Grande (0.7 miles)
  • Old Brick Cafe (0.8 miles)

Places of Worship

  • First United Methodist Church (0.6 miles)
  • Truth Tabernacle UPC (0.7 miles)
  • Truth Or Consequences City (0.7 miles)
  • Sierra Church of Christ (0.8 miles)
  • Assembly of God Church (0.8 miles)
  • New Testament Baptist Church (0.8 miles)
  • Southern Baptist Convention (0.8 miles)

Pharmacies

  • Davis-Fleck United Pharmacy (0.7 miles)

Cafes

  • Ingo's Art Cafe (0.7 miles)
  • The Grapevine Bistro (0.7 miles)
  • Passion Pie Cafe (0.8 miles)
  • Sumthins (1.5 miles)

Physicians

  • Koala Tea CBD (0.8 miles)

Hospitals

  • Sierra Vista Hospital (1.8 miles)

Frequently Asked Questions

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