209 West Adams Avenue, Gallup, NM 87301
For more information about senior living options: (844) 490-3973
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Very friendly staff. The residents seemed very happy. This place is run by great people and the tenants are very lucky to have staff that cares deeply for them.
The office manager was awful there.Sundance Care Home in Gallup is best suited for seniors who crave a warm, intimate setting where caregivers build real relationships and residents feel genuinely cared for. Families drawn to a home-like atmosphere over clinical efficiency will find a strong human touch here, with residents described as happy and well-supported by staff who appear to invest personally in daily well-being. The community feel, familiar routines, and visible kindness on the floor offer a comforting alternative to more institutional environments, making Sundance a practical choice for those who prioritize emotional warmth and daily companionship over formal polish.
That said, this emphasis on personal warmth comes with a notable caveat: administrative leadership can be uneven. One review labeled the office manager as awful, signaling potential friction around communication, scheduling, and billing. For families where predictable operations and straightforward, proactive management are essential, Sundance may require extra due diligence. Alternatives with more polished front-office systems or stronger supervisory structures could be preferable when administrative reliability is non-negotiable or when clear, timely updates are a top priority.
The strongest positives are palpable in the caregiving culture itself. Very friendly staff and a sense that residents are genuinely cared for translate into a daily lived experience of happiness and belonging. When caregivers invest emotionally in residents, the home-like atmosphere feels safer and more inviting, reducing loneliness and encouraging social engagement. That frontline warmth often compensates for fewer on-site amenities or more rigid routines, giving families a tangible sense that loved ones are seen and valued each day.
Yet the downsides are real and cannot be ignored. The office-manager issue points to potential inconsistencies in administration that can ripple into missed communications, delayed responses, and opaque processes around care updates or billing. The presence of both 5-star and 1-star voices in the feedback suggests variability tied to who is handling administrative duties at any given time. For families managing complex care plans or relying on regular, structured reporting, this inconsistency poses a tangible risk.
The balance between pros and cons depends on individual priorities. For families willing to foreground daily caregiver warmth and community belonging, Sundance offers meaningful value and a comforting rhythm of daily life. The strong interpersonal care can offset administrative wobble if families stay actively engaged, visit frequently, and maintain direct channels to frontline staff. Those who cannot tolerate intermittent administrative friction or who require consistently polished operations, clear written updates, and a single, dependable point of contact may find Sundance's current structure inadequate - unless administrative improvements are clearly demonstrated during a thorough, candid tour and conversations with the office team.
In practical terms, Sundance is a solid choice for seniors who want a heartfelt, community-oriented living experience and can tolerate some administrative quirks as a trade-off. It is less suitable for those with stringent needs for predictable, flawless management and routine administrative transparency. Prospective residents should insist on meeting the office manager, review recent care plans and progress notes, and seek recent references from families with similar expectations. A trial stay or multiple visits will reveal whether the strong caregiving culture endures beyond initial impressions and whether the administration can sustain reliable communication over time. With careful due diligence and clear expectations, Sundance can be a valued home where residents feel respected and connected, rather than a place that merely houses them.
12 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Sundance Care Home in Gallup, NM. Our assisted living community offers a range of amenities and care services to ensure that our residents feel comfortable and supported in their daily lives.
Our dining room provides a welcoming space for residents to enjoy their meals, which are prepared and served by our dedicated staff. The fully furnished accommodations offer a comfortable and homely environment, while our outdoor space provides an opportunity for residents to relax and enjoy the fresh air.
At Sundance Care Home, we understand the importance of maintaining a clean and organized living environment. Our housekeeping services ensure that each resident's living area remains tidy and well-maintained. Additionally, our move-in coordination service assists new residents in settling into their new home seamlessly.
We prioritize the health and well-being of our residents by offering various care services. Our qualified staff provide assistance with activities of daily living such as bathing, dressing, and transfers as needed. We also coordinate with healthcare providers to ensure that each resident receives appropriate medical attention.
For those with special dietary needs, our dining options include diabetes diets and special dietary restrictions. Medication management is also available to ensure that residents receive their medication on time and as prescribed.
Transportation is arranged for medical appointments, ensuring that residents can easily access necessary healthcare services. In addition, we provide transportation to nearby attractions such as cafes, parks, restaurants, places of worship, pharmacies, physicians' offices, hospitals - offering opportunities for socialization and engagement within the community.
Activities are scheduled daily to keep our residents active and engaged in meaningful experiences. These activities may include exercise classes, arts and crafts sessions or social events where they can connect with other members of the community.
At Sundance Care Home in Gallup, NM, we strive to create a supportive environment where residents can thrive physically, mentally and socially. Come visit us today to see how we can meet your loved one's assisted living needs with compassion and care.
Sundance Care Home is located at 209 West Adams Avenue, Gallup, NM 87301 in McKinley County, New Mexico
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