BAYADA Home Health Care - Perth Amboy

Pros

• They are very good people, and the teacher is very kind.
• The experience is described as the best, with highly recommended, excellent teachers.
• A transparent place is the best way to take care of patients and defend employees when they are right.
• The Bayada Perth Amboy location staff, including Emily, Julia, and AlgELIDA, are praised for their warm welcome, professionalism, and loving care.
• This agency was the most honest and actually got the help the grandmother needed.
• Bayada provided homemaker services; the office staff and visiting aides were efficient and friendly; 100% recommended.
• The home health aide is wonderful, caring, and knowledgeable, making the patient feel stronger and more human.
• The staff is regarded as number 1 in the reviewer's book.

Cons

• The agency has major issues gaining cases and cannot commit to scheduled hours.
• They often have no backup caregivers, leaving clients waiting for hours.
• They claim to fulfill Medicaid/Medicare hours but frequently cannot.
• Clients experience long delays after shifts, with waits of hours past the scheduled time.
• The reviewer alleges Medicaid/Medicare funds are being misused by the agency.
• The staff appeared intolerant and angry, making the facility seem unprofessional and uncaring; the reviewer does not recommend.
• Ads misrepresent Medicaid acceptance; the agency is not honest about accepting Medicaid.

Review

The collection of reviews presents a very mixed picture of Bayada Home Health Care, reflecting a broad spectrum of experiences that families have had while seeking in-home support for loved ones. On one hand, there are clear, heartfelt endorsements of caring, skilled staff and meaningful, practical help that made a real difference in people's lives. On the other hand, there are sharp concerns about scheduling reliability, staffing backups, and professional conduct that left some families frustrated and worried about the care their loved ones received. Taken together, the stories reveal a service that can be life-changing when it works well, but that also has serious gaps that need addressing.

A recurring theme is the difficulty some clients experience with scheduling and coverage. Several reviewers describe long-standing commitments to provide hours - often early in the day, such as from 7 to 9 every morning - yet report inconsistent back-up coverage when a designated caregiver is unavailable. One account describes calls that end up saying it doesn't look promising to fulfill the hours that Medicaid/Medicare is paying for, and another detail notes that even after a shift has begun, there can be a several-hour delay before care actually arrives. The frustration here isn't just about inconvenience; it appears tied to the perception that the agency cannot reliably guarantee the level of service that families are counting on, with real implications for people who rely on daily support.

Alongside these scheduling concerns, there are strong negative impressions from some reviewers about certain locations and interactions with staff. A family in Perth Amboy described the experience as unprofessional and lacking compassion, with perceptions of anger issues and a lack of confidentiality that made them uncomfortable seeking services. Another review criticized the ad messaging around Medicare acceptance, suggesting a misrepresentation that could mislead potential clients. These voices emphasize the importance of professional demeanor, patient confidentiality, and honest communications in home health care, signaling that for some families, the experience falls far short of expectations.

Yet the narrative is not uniformly bleak. There are abundant testimonials praising specific individuals and the quality of care when it aligns with families' needs. Several reviewers name Bayada staff by first names - Emily, Julia, and Algelida - who are repeatedly described as warm, professional, and deeply committed to their patients. One note thanks Algelida for "taking care of my Mother, the loving care, patience, and efficiency you give her every day," calling Bayada "simply the best company" for the mother's care. Another entry expresses gratitude for Emily and Julia's professionalism and a sense of welcome that left a lasting positive impression. In these stories, the human touch - gentle, attentive care delivered with patience and competence - stands out as the defining strength of Bayada.

There are also testimonials that highlight the tangible, life-enhancing impact of home health aides when available and well-matched to a patient's needs. Some reviewers recount that after a mild heart attack or a mild stroke, having a home health aide felt "like a godsend," helping a person regain strength and feel more like a functioning human being. A caregiver described as wonderful, caring, and knowledgeable made a meaningful difference, with patients expressing that the aide's presence brought dignity, encouragement, and a sense of empowerment during recovery. These stories underscore the profound difference well-trained aides can make in daily living, mood, and overall well-being for people navigating serious health challenges at home.

In praising Bayada, many reviews emphasize not just the care itself but the overall culture they perceive - characterized by honesty, efficiency, and a focus on the patient's best interests. Some clients describe Bayada as "a transparent place" where caring for patients and defending staff when they are right go hand in hand. Others note that the office team, as well as family members who visit, are consistently "efficient and friendly," and several reviews express strong, unequivocal recommendations. These sentiments suggest that when the organization functions smoothly, it can deliver high-quality, compassionate care that families deeply value and trust.

Taken together, the reviews portray a service capable of extraordinary positive impact as well as significant, practical shortcomings. The best experiences center on respectful, professional interactions, reliable scheduling, and compassionate hands-on care that restore dignity and independence for patients. The most troubling experiences center on missed hours, inconsistent backups, and reports of unprofessional behavior or confidentiality concerns. The contrast indicates that Bayada may excel in delivering personal, skilled care when the staffing ecosystem is stable and well-coordinated, but it also reveals gaps in scheduling reliability and accountability that can jeopardize patient trust and caregiver morale.

For families considering Bayada, the message is nuanced. If you prioritize finding a highly caring, competent aide and you are working to match a caregiver with a patient - and particularly if you have a trusted relationship with specific staff members - there is a strong likelihood of a positive, life-affirming experience. However, potential clients should carefully inquire about scheduling guarantees, backup coverage, and the agency's policies on confidentiality and transparency, especially in regions where feedback suggests variability in service levels. As with many home health providers, the difference between a life-changing positive experience and a disappointing one often hinges on reliable staffing, thoughtful communication, and the presence of backend support that can adapt to the patient's evolving needs.

This part of Perth Amboy, New Jersey, offers a convenient and diverse range of amenities for seniors looking to settle in the area. With multiple hospitals including Hackensack Meridian Health Raritan Bay Medical Center and pharmacies such as Walgreens and CVS nearby, residents have access to essential healthcare services. There are also various cafes and restaurants like Jose Tejas and The Cheesecake Factory for dining out options, as well as parks like Bloomingdale Park and Wolfe's Pond Park for leisurely strolls and outdoor activities. Additionally, transportation options are readily available with New Jersey Transit stations within a few miles for easy access to surrounding areas. Overall, this neighborhood provides a well-rounded environment for seniors with its healthcare facilities, dining options, recreational spaces, and transportation accessibility.

Hospitals

• Hackensack Meridian Health Raritan Bay Medical Center (1.4 miles)
• NJ Spine and Wellness (7.8 miles)
• Robert Wood Johnson University Hospital (9.9 miles)

Pharmacies

• Walgreens (1.5 miles)
• Wegmans (1.6 miles)
• CVS Pharmacy (2.3 miles)
• Garden State Dispensary (2.5 miles)
• Walgreens (3.3 miles)
• CVS Pharmacy (3.7 miles)
• Walgreens (4.1 miles)

Cafes

• Wegmans Food Markets (1.6 miles)
• Starbucks (2.1 miles)
• Starbucks (5.6 miles)
• Starbucks (6.4 miles)
• Deli Plus (6.6 miles)
• Starbucks (8.7 miles)
• Starbucks (8.8 miles)

Restaurants

• Jose Tejas (2.3 miles)
• Big Shots Sports Bar & Grill (2.4 miles)
• Royal Albert's Palace (2.9 miles)
• The Cheesecake Factory (3.5 miles)
• South Stevens Pub (4 miles)
• Villa Monte Pizzeria & Restaurant (4.2 miles)
• Bond Street Cafe (5.3 miles)

Physicians

• Raritan Bay Cardiology (3.1 miles)
• University Radiology Group (4.7 miles)
• AdvantageCare Physicians (5.5 miles)
• Premier Urology Group (8.2 miles)
• Dr Raj (9.2 miles)
• Dr Avendano (9.4 miles)
• Kenilworth Primary Care (9.5 miles)

Parks

• Bloomingdale Park (3.2 miles)
• Merrill Park (3.5 miles)
• Wolfe's Pond Park (4.5 miles)
• Milton Lake Park (4.9 miles)
• Winfield Park (6.8 miles)
• Ponderosa Farm Park (7.9 miles)
• Great Kills Park (8.3 miles)

Theaters

• AMC DINE-IN Menlo Park 12 (3.5 miles)
• AMC DINE-IN Staten Island 11 (6.2 miles)
• 2220 Amc New Brunswic (8.3 miles)
• Alamo Drafthouse Staten Island (8.5 miles)

Transportation

• New Jersey Transit - Metropark Station (3.8 miles)
• NJT - Metuchen Station (4.7 miles)
• NJT - Rahway Station (4.8 miles)
• Old Bridge P&R Bus Stop (6.5 miles)
• NJT - Edison Station (7.5 miles)
• NJT - Aberdeen-Matawan Station (8.5 miles)
• New Brunswick Train Station (9.6 miles)