Sunrise of Jackson

Pros

• The facility is very clean and well-maintained, creating a welcoming environment for residents.
• Staff members are consistently friendly, attentive, and genuinely care about the residents’ well-being.
• Residents enjoy a variety of engaging activities, including painting, bingo, movie nights, meditation, and light yoga.
• The quality of care provided at Sunrise of Jackson is highly praised by families who believe their loved ones receive excellent attention.
• Many families appreciated the warm and homey atmosphere of the facility, which resembles a ski lodge.
• The nursing staff communicates regularly with family members regarding any issues or care updates for their loved ones.
• Families noted that the Executive Director and Wellness Office nurses are outstanding in their roles.
• Residents have access to healthy meal options with daily specials that enhance their dining experience.
• The community fosters personal relationships between staff and residents, making them feel like family.
• Families express confidence in recommending Sunrise of Jackson to others seeking assisted living options for their loved ones.

Cons

• The facility lacks a dedicated physical therapy room and the available equipment is insufficient for residents requiring intense PT.
• Transportation is not provided by Sunrise for outpatient PT, causing delays in care.
• Residents often experience long wait times (sometimes 30+ minutes) when they push their call buttons for assistance.
• There are concerns about the connection between physical therapy, occupational therapy, and wound care, leading to inadequate follow-up care.
• The staff turnover has been high, making it difficult to establish consistent relationships with caregivers.
• The community's billing practices are considered outrageous, with charges for care that was not provided.
• There are mixed experiences regarding staff attentiveness and care quality; some residents feel neglected or inadequately cared for.
• There have been multiple changes in management and directors, leading to instability within the facility.
• The overall cleanliness of some living spaces has been questioned, with reports of unpleasant odors lingering in certain rooms.
• Despite beautiful aesthetics, the facility fails to deliver on its promises regarding resident care and satisfaction.

Review

Sunrise of Jackson has garnered a mixed yet predominantly positive reputation among families seeking assisted living solutions for their loved ones. The facility is consistently praised for its cleanliness and the friendliness of its staff. Many reviews highlight that the staff demonstrates genuine care and concern for the residents, creating a welcoming atmosphere where both residents and family members feel valued. This environment is complemented by regular activities designed to engage the residents, such as bingo nights, movie nights, meditation sessions, painting classes, and even outings to local community events.

However, while many families have reported overall satisfaction with the quality of care provided at Sunrise of Jackson, some reviews detail specific areas needing improvement. One recurring theme among concerns involves the availability and adequacy of physical therapy resources within the facility. A family member expressed disappointment that there were insufficient facilities for intensive physical therapy; they had to seek outpatient services instead. This challenge was exacerbated by transportation issues when it came time for their loved one to attend appointments outside of Sunrise. Furthermore, there are mentions that wound care support from contracted nurses was not consistently available once physical therapy concluded within the facility.

Another aspect drawing scrutiny is response times when residents require assistance through call buttons. During tours of Sunrise, prospective families were assured that help would arrive within four to seven minutes; however, some experiences suggest this might not always be accurate—instances of waiting over thirty minutes were mentioned in multiple reviews. Such discrepancies can understandably lead to frustration among family members who prioritize prompt care for their loved ones.

Despite these concerns regarding responsiveness and therapy adequacy, many reviewers emphasize that administrative leadership seems dedicated to ongoing improvements. The current Executive Director received commendations for implementing positive changes since assuming their role relatively recently. Residents reportedly enjoy engaging in community activities facilitated by a well-structured calendar filled with various options meant to foster social interaction and stimulate engagement among residents.

On the other hand, some negative testimonials draw attention to issues related to staffing consistency and basic care practices over time after prolonged stays at Sunrise. One reviewer detailed an alarming lack of attention leading to multiple hospital visits due to dehydration during their loved one's residence at Sunrise—a stark contrast compared with experiences following her move to another facility that emphasized better individual engagement and personalized care.

Billing practices have also sparked concern among families who claim they were charged excessively without receiving promised levels of service or quality care necessary for their loved ones’ needs. Some indicate dissatisfaction regarding room conditions—noting unpleasant odors—and express hope for improvements in operational consistency amidst frequent changes in management personnel.

In conclusion, while many families appreciate the warm atmosphere cultivated by caring staff and a range of stimulating activities offered at Sunrise of Jackson, there remain significant areas needing focus—particularly concerning therapeutic support services and adherence to promised standards around personal care routines. Prospective clients should weigh these varying sentiments carefully as they consider this residence against other potential facilities suitable for their family's requirements.

This part of Jackson, New Jersey offers a convenient location with various amenities nearby. There are multiple pharmacies within close proximity, including Walgreens and CVS, ensuring easy access to medications and healthcare necessities. Additionally, there are several dining options such as McDonald's and Enzo Restaurant & Pizza for convenient meals. The area also features reputable healthcare facilities like Meridian Health System and Children�s Specialized Hospital for any medical needs. With several physician offices nearby, such as Advanced Orthopedics and University Radiology, residents have access to quality healthcare services. For recreational activities, East Freehold Park & Showgrounds and Windward Beach Park provide green spaces for leisurely walks or picnics. Overall, this area of Jackson offers a blend of convenience and essential services that would be beneficial for seniors looking for a comfortable living environment.

Pharmacies

• Walgreens (0.1 miles)
• Meridian Village Pharmacy of Jackson, NJ (1.6 miles)
• CVS Pharmacy (1.7 miles)
• Rite Aid (1.9 miles)
• CVS Pharmacy (3.4 miles)
• Walgreens (4.1 miles)
• CVS Pharmacy (4.1 miles)

Restaurants

• McDonald's (0.5 miles)
• Enzo Restaurant & Pizza (3.3 miles)
• McDonald's (3.9 miles)
• Chapter House (4.4 miles)
• Cornerstone Kitchen & Tap (4.6 miles)
• Tommys Tavern + Tap (6.5 miles)
• McDonald's (6.7 miles)

Hospitals

• Meridian Health System (1.1 miles)
• Bright Horizons At Centrastate Medical Center (6.7 miles)
• Ocean Medical Center (10.1 miles)
• Children’s Specialized Hospital Outpatient and Long Term Care Center – Toms River Stevens Road (10.1 miles)

Physicians

• Dr Minzter's Office (6.3 miles)
• Advanced Orthopedics and Sports Medicine Institute, PC (6.4 miles)
• University Radiology (6.4 miles)
• Infectious Diseases Professionals (6.4 miles)
• Cataract & Laser Institute PA (6.4 miles)
• 1001 Medical Plaza (6.4 miles)
• Shore Medical Specialists (6.5 miles)

Theaters

• AMC Freehold 14 (7.4 miles)
• AMC Brick Plaza 1 (10.4 miles)

Parks

• East Freehold Park & Showgrounds (9.1 miles)
• Windward Beach Park (11.7 miles)