Information last verified:
91 Maple Avenue, Keene, NH 03431
For more information about senior living options: (844) 490-3973
This community is best suited for families seeking a warm, relationship-focused care setting in Keene, New Hampshire, where caregivers are accessible, attentive, and willing to invest time in getting to know residents and their families. The environment rewards continuity: several staff members are described as long-tenured and genuinely invested in daily routines, conversation, and personal preferences. Those whose priorities are compassionate, hands-on support, and a culture that treats residents as individuals will find Cedarcrest aligns with expectations. It’s important to note the community carries a 4.4 rating from seven reviews, with the majority praising care while a single negative review colors the overall impressions. This is not a facility built around strictly impersonal workflows.
Nonetheless, one notably grave accusation cannot be ignored. A single reviewer alleges abuse and mismanagement of a resident’s belongings, a claim that raises serious concerns about safeguarding, incident response, and accountability. Even when other accounts are glowing, this kind of allegation demands scrutiny. Families prioritizing transparent safeguarding practices, clearly documented incident handling, and verifiable safety records should consider alternatives that publish detailed policies and provide visible external oversight. Prospective residents should probe safeguarding frameworks, request examples of how concerns are addressed, and verify licensing status and any deficiency histories before deciding.
The strongest positives revolve around the people: staff described as knowledgeable, caring, and deeply devoted to residents. Families repeatedly note that attention and compassion extend beyond routine tasks, shaping daily life into something more personally meaningful. The long-term ties, an example cited of eleven years of care for a resident, signal stability, trust, and a sense of extended family. These dynamics translate into predictable routines and greater comfort for residents who rely on familiar faces and consistent caregiving. In short, the core appeal is genuine human connection, a trait that can offset other limitations when present in abundance.
Yet the tough question remains: can a family feel confident that every safeguard is in place if a single reviewer attributes abuse and misplacement of belongings to the same staff? The presence of such a claim means due diligence cannot stop at a tour. It requires examining the center’s policies on safeguarding, staff supervision, incident reporting, and how belongings are stored and tracked. Families should request recent audit results, tour the facility with questions about training and supervision, and talk with current residents or family members about their experiences. If confidence in those processes isn’t solid, alternatives with more explicit safety assurances deserve consideration.
Practical considerations also matter in the decision. Cedarcrest’s Keene setting seems to foster a close-knit, community-oriented feel, which benefits residents who value personal attention and easy family access. The reviews suggest a culture where staff know residents well and welcome family involvement in care planning. For families seeking a balance of dignity, warmth, and structured activities, Cedarcrest can deliver a highly satisfying experience. However, for elders with complex medical needs or those requiring very formal, programmatic activity schedules, and for households prioritizing ironclad governance and external accountability, exploring other options may be prudent while keeping Cedarcrest on the short list for a more intimate care environment.
Bottom line: Cedarcrest is a robust option for families prioritizing a compassionate, relationship-driven approach, with stable staffing and strong anecdotal evidence of loving care. The principal caveat is that safeguarding concerns raised in a single review demand rigorous verification, visit, ask, and require transparent policies and proof of how incidents are addressed. If those assurances satisfy, Cedarcrest offers an environment where residents feel known, cared for, and supported in daily life. If not, or if the priority is unassailable safety protocols and external accountability, it is wise to compare with other providers that emphasize formal safeguarding metrics and independent reporting, then decide after a thorough evaluation and multiple site visits.
Cedarcrest in Keene, NH is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The spacious and fully furnished apartments come with cable or satellite TV, a kitchenette, Wi-Fi/high-speed internet, and a telephone for convenience. Housekeeping services are provided regularly to maintain cleanliness.
Residents can enjoy delicious meals in the restaurant-style dining room which accommodates special dietary restrictions. There is also a small library where residents can relax and indulge in their favorite books. Outdoor spaces are available for residents to enjoy fresh air and nature.
Trained staff members provide 24-hour supervision and assistance with daily activities such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications on time. The mental wellness program focuses on the emotional well-being of residents.
Residents have the opportunity to engage in resident-run activities and participate in scheduled daily activities organized by the community. In addition, there are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals nearby for easy accessibility.
Overall, Cedarcrest is a well-equipped assisted living community that provides top-notch care services and amenities to create a comfortable and fulfilling lifestyle for its residents.
Cedarcrest is located at 91 Maple Avenue, Keene, NH 03431 in Cheshire County, New Hampshire
Colline Cook
Keene, NH
Small, intimate community (21 residents) with comprehensive care and amenities, including 24-hour supervision, medication management, diabetes/dietary support, housekeeping, furnished apartments with kitchenette, dining options, outdoor space, library, and engaging activities.
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