Haven Home of Kenesaw

Pros

• Great team work.
• Residents are well cared for.
• Very family orientated!!!
• Kristen Aerosmith is a fantastic administrator and is providing excellent leadership for the facility.
• The care and attention the clients received was very good.

Cons

• The facility is the worst in the state.
• They care more about making money than taking care of people.
• They do next to nothing and feed residents even less.
• Not enough effort is made to work with residents; there are more psychological patients than geriatric.
• The halls smell like urine or disinfectant.
• There had already been an investigation into patients being treated badly.
• The staff do not respond promptly to calls.

Review

There is a troubling situation unfolding for a California family who describe serious concerns about their father's care and well-being after he was placed in a facility following an accident. The family member living across the country has been trying to reach him for about six months, but his phone has been taken away and calls go unanswered. Complicating matters, they allege that someone there - or perhaps a sister - has stolen more than ten thousand dollars from his bank account. The lack of communication and the sudden financial loss have left them feeling that something is deeply wrong and not being openly addressed. They also mention that there may have been an investigation into mistreatment of patients, which only deepens their worry as they wait until January to drive out and investigate in person. The narrative they share is one of fear and confusion, with the sense that important information is being concealed.

The concerns about potential exploitation are echoed in parts of the broader commentary they reference. They describe their experience as one of many red flags: a facility that seems to care more about money than the people it serves, a place where money matters appear to eclipse attentive care. They claim that the facility's management and staff may not be acting in the best interests of residents, pointing to the substantial withdrawal of funds and the disruption of basic contact as signs of something not right. The sense of being kept in the dark - especially when a loved one is far away and vulnerable to manipulation - feeds the impression that there is more happening behind the scenes than is being disclosed.

Yet not every voice about the same facility is negative. There are reviews that present a contrasting picture, suggesting that the experience can vary significantly from one person to another. Some reviewers frame the facility as a place with a strong sense of teamwork and a family-oriented atmosphere. They highlight praise for the leadership and administration, naming a specific administrator as doing an excellent job. These accounts speak to a facility where staff are described as cooperative and where residents receive careful attention and a supportive environment, at least in the eyes of those who posted such reflections. The juxtaposition of these accounts with the darker report creates a complex portrait of a place that has both commendable strengths and significant, potentially serious concerns depending on who is describing it.

Other perspectives emphasize positive day-to-day aspects. One reviewer notes that the staff can be friendly and that the facility is well-regarded for its overall hygiene and daily care routines. This account mentions efforts to keep residents engaged through activities and accessible meals, painting a picture of a communal environment where people can find companionship and participate in a range of programs. At the same time, there are caveats: concerns about the speed with which staff respond to call bells, and occasional notes about odors in the halls that suggest rooms or common areas sometimes carry a strong scent of urine or cleaning products. Even within positive impressions, there is an acknowledgment that the human element - timeliness, attentiveness, and cleanliness - matters greatly to residents and their families.

A recurrent theme across multiple takes is the sense of inconsistency. For some families, the facility works well, with solid leadership, good teamwork, and a perception of respect for residents. For others, there are powerful warnings about neglect, insufficient attention to needs, and economic motives that seem to overshadow caregiving. The voices center on the same place and describe markedly different experiences, which underlines how important it is to verify facts independently and to seek out multiple sources of information when evaluating a care facility. The presence of both praise and criticism in the same space suggests that conditions can change over time or differ by unit, staff, or shift, but the core concern raised by the inquiring family remains protection and transparency for a vulnerable loved one.

In light of the concerns raised, many families in similar situations consider several practical steps to safeguard a loved one and clarify what is happening. If you suspect financial exploitation or mistreatment, it is crucial to document everything, keep a detailed log of communications, and contact appropriate authorities immediately. In California, that typically means reaching out to adult protective services and, if there is any sense of immediate danger, contacting local law enforcement. It can also be wise to discuss concerns with the nursing facility's administrator and, if applicable, any corporate oversight. In parallel, involve the bank to secure accounts and report suspected fraud, and consult with a legal professional who specializes in elder law or guardianship to understand options for safeguarding finances and care. Finally, consider reaching out to a state or local long-term care ombudsman who can help review care quality and mediate complaints with facilities. While navigating next steps, staying organized, gathering documentation, and seeking official guidance can help ensure that a loved one's safety and well-being are prioritized.

If you are facing a similar situation, you are not alone, and there are resources and steps that can help you take control of the situation. Your first priority is safety and communication - ensuring your father can be reached, that his finances are secure, and that he is receiving appropriate care. Reach out to local authorities if you believe there is imminent harm, contact Adult Protective Services in your state, and request a formal review from the facility's administration and from any relevant oversight bodies. Simultaneously, assemble a clear record of all incidents, including dates, times, names, and the nature of each concern. This foundation will support any investigations or formal requests for a guardianship or power of attorney if needed, and will help you coordinate with medical professionals to assess your father's current health and needs. The combination of careful documentation, professional guidance, and official channels offers a pathway to resolution and to ensuring your father's safety going forward.

Located in Kenesaw, Nebraska, this area offers a variety of amenities and services that cater to seniors looking for a peaceful and convenient living environment. With several restaurants nearby such as the Silver Dollar Tavern and Plainsman Steakhouse & Lounge, residents can enjoy delicious meals without having to travel far. There are also places of worship like Christ Lutheran Church and Zion Lutheran Church for those seeking spiritual fulfillment. For outdoor enthusiasts, parks such as Prairie Lake State Recreation Area and Davis Park provide opportunities for leisurely walks or picnics in nature. Medical needs are easily met with nearby physicians like Central Nebraska Neurology and hospitals such as Hastings Regional Center within reach. Additionally, transportation options like the Hastings Municipal Airport and Thrifty Car Rental make it easy to get around the area. The presence of pharmacies like Keith's Pharmacies ensures convenient access to medications, while cafes like Barista's Daily Grind offer a cozy space to socialize with friends. For entertainment, the Rivoli Theatre provides a venue for enjoying movies and live performances. Overall, this part of Kenesaw offers a well-rounded community that caters to the various needs of seniors looking for a comfortable and fulfilling lifestyle.

Restaurants

• Silver Dollar Tavern (0.1 miles)
• Plainsman Steakhouse & Lounge (7.9 miles)
• Plainsman Restaurant (8.1 miles)
• Cow Town Saloon (10.8 miles)
• Imperial Garden Chinese Cuisne (12.2 miles)
• Hunan Chinese Restaurant (12.8 miles)
• Torterilla y Restaurante Mary Chuy (13.1 miles)

Places of Worship

• Christ Lutheran Church (4.7 miles)
• Zion Lutheran Church (6.4 miles)
• Juniata Community Church (8.1 miles)
• United Methodist Church (8.4 miles)
• Full Gospel Businessmens (10.2 miles)
• St Paul's Lutheran Church (11.1 miles)
• Roseland Sacred Heart Rectory (11.7 miles)

Parks

• The Nature Conservancy (9 miles)
• Prairie Lake State Recreation Area (10.9 miles)
• Windmill State Recreation Area (11.4 miles)
• Davis Park (13.4 miles)
• Lincoln Park (14.5 miles)
• Hastings Recreation Complex (14.7 miles)
• Hastings Park & Recreation (15 miles)

Physicians

• Shelton Medical Clinic (11.4 miles)
• Central Nebraska Neurology (12.8 miles)
• Hastings Vision Clinic, PC (13 miles)
• Jerry K Seiler PC (13.3 miles)
• Mary Lanning Home Care Service (14.4 miles)
• Ashvini Sengar MD (14.4 miles)
• CHI Health Clinic Heart Institute - Hastings (14.4 miles)

Hospitals

• Hastings Regional Center (11.8 miles)
• Good Samaritan Center (12.9 miles)
• Good Samaritan Center (14.4 miles)
• Kearney County Health Services (17.3 miles)

Transportation

• Hastings Municipal Airport (HSI) (12.2 miles)
• Thrifty Car Rental (13.7 miles)

Pharmacies

• Keith's Pharmacies (14.3 miles)
• Keith's Drive-In Drug (14.3 miles)
• Bert's Rexall Drug (14.3 miles)
• Crosier Park Pharmacy (14.8 miles)
• Village Pharmacy (15.4 miles)
• L T Pedley Drug (17.5 miles)

Cafes

• Barista's Daily Grind (14.4 miles)

Theaters

• Rivoli Theatre (14.4 miles)
• Rivoli Theatre (14.4 miles)