Eagles Manor in Miles City, MT
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1000 Palmer St, Miles City, MT 59301
For more information about senior living options: (844) 490-3973
The last manager was very good.
The building is infested with bed bugs. The cousin's shower has not been completed for months, suggesting they are taking advantage of him due to his kindness. The place is horrible and filthy, has left people without heat for days, and serves bad food. The manager is very unprofessional. The place would not be recommended to anyone. The current manager does not compare to the previous one. The property has had bed bugs multiple times and has faced COVID issues.Eagles Manor in Miles City, Montana is best suited for families that can provide hands-on oversight and are prepared to tackle substantial maintenance and safety concerns. The reviews portray a facility that requires vigilant involvement to keep basic standards from slipping, and a pattern of issues that would overwhelm a resident without an advocate nearby. For seniors who expect predictable warmth, clean surroundings, and consistently professional care, this community does not deliver. The stance here is plainly cautious: unless a family is ready to engage actively in daily oversight and escalation, meaningful improvement remains unlikely.
Who should consider alternatives? Anyone prioritizing reliability, cleanliness, prompt maintenance, and respectful, professional management should look elsewhere. The collective experience includes persistent pest problems, incomplete repairs, and maintenance delays that leave residents vulnerable and feeling neglected. Food quality and overall hygiene are repeatedly described as unacceptable, and basic services have been inconsistent or interrupted. When core responsibilities - safety, comfort, and dignity - are repeatedly questioned, it is prudent to widen the search and compare options with facilities that demonstrate steadier housekeeping, appliance reliability, and resident advocacy.
Pros and cons: the lone potential upside is the notion that at least one former manager was perceived as capable, suggesting leadership can influence outcomes. That crumb of potential is insufficient to offset the entrenched pattern of problems evident across multiple posts. The current leadership appears inconsistent, and without a clear plan and sustained follow-through, any improvements are temporary at best. The idea that one manager previously delivered better service does not compensate for ongoing failures in basic operations, staff responsiveness, and ongoing facility upkeep.
A concentrated look at the main cons reveals a troubling, systemic set of conditions. Bed bugs are repeatedly mentioned, with residents and visitors advised to avoid the premises; infestations point toward ongoing sanitation and pest-control challenges. Repairs, such as a bathroom shower left incomplete for months, signal a breakdown in maintenance responsiveness and respect for residents' daily routines. The building has suffered heat interruptions that stretch for days, creating unnecessary risk and discomfort. Food quality is consistently criticized, indicating failures in kitchen operations or meal planning. Taken together, these factors create an environment where safety and dignity feel conditional rather than guaranteed.
Decision-focused screening guidelines: families evaluating Eagles Manor should demand a transparent remediation plan with measurable milestones and a fixed schedule for pest control, heat restoration, major repairs, and kitchen operations. Tours should scrutinize housekeeping, cleanliness, and staff interactions during meals and in common areas. Request the facility's recent inspection results and a clear record of maintenance response times. Ask for a written commitment from management about corrective steps, accountability, and consequences if targets aren't met. Compare this with stronger-performing communities that demonstrate consistent safety, comfort, and resident advocacy without the need for constant external pressure.
Bottom line: the reviews converge on a conclusion that Eagles Manor is not a reliable choice for seniors who require dependable safety, cleanliness, and professional care. The main cons far outweigh the lone potential pro, and the cost of admission appears to be ongoing vigilance. If a family cannot or will not provide that level of oversight, pursuing alternatives is advisable. Should Eagles Manor remain under consideration, enter with strict contracts, explicit remediation timelines, and a plan for immediate escalation when standards slip. In practical terms, remain flexible, keep options open, and favor communities with demonstrably strong housekeeping, maintenance responsiveness, and staff professionalism.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Eagles Manor in Miles City, MT is an assisted living community that offers residents a variety of amenities and care services to ensure their comfort and well-being. Our community believes in promoting a holistic approach to senior care by providing devotional services off-site, allowing residents to practice their faith freely. Additionally, our indoor common areas provide a welcoming space for socializing and engaging in activities with fellow residents.
At Eagles Manor, we understand the importance of catering to individual needs, which is why we offer specialized care for diabetic residents. Our trained caregivers are experienced in providing the necessary support and monitoring to ensure the health and safety of those with diabetes.
We believe in creating an active and fulfilling lifestyle for our residents, which is why we organize devotional activities offsite. These outings allow residents to connect with their spirituality while exploring new environments and building meaningful relationships with others.
Our community is conveniently located near various cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. This proximity ensures that our residents have easy access to essential services and can continue to enjoy their favorite activities outside of our community.
Eagles Manor in Miles City, MT provides a warm and nurturing environment where seniors can receive personalized care while maintaining independence and enjoying an active lifestyle. We invite you to join our community where you'll find comfort, companionship, and the support you need for a fulfilling retirement journey.
This part of Miles City, Montana, offers a variety of amenities and services that cater to seniors looking for a peaceful and convenient living environment. With several places of worship nearby such as Emmanuel Episcopal Church and Sacred Heart Catholic Church, residents can easily maintain their spiritual practices. The area also boasts a selection of theaters, restaurants, cafes, and pharmacies within close proximity, ensuring that daily needs are easily met. Parks like Veteran’s Park and Denton Field provide opportunities for outdoor recreation and relaxation. Additionally, access to transportation options such as Miles City Airport and Lonaire Flying Service make travel convenient for seniors who may need to visit family or attend medical appointments. Nearby hospitals like Friendship Villa Care Center provide quality healthcare services in the vicinity. Overall, this part of Miles City offers a welcoming community with essential amenities for comfortable senior living.
Eagles Manor is located at 1000 Palmer St, Miles City, MT 59301 in Custer County, Montana
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