Charless Village

Pros

• The staff at Bethesda Southgate is very personable and genuinely cares for both the residents and their families.
• Bethesda Southgate maintains a clean and odor-free environment, contributing to a pleasant living experience for residents.
• Residents receive attentive care, with regular check-ins and well-managed medications.
• The facility offers a variety of activities, such as bingo and movie nights, which help keep residents engaged.
• Meals served at Bethesda Southgate are consistently described as delicious and above expectations.
• The administration has effectively ensured a safe living environment during the pandemic, making sacrifices manageable for residents.
• Families feel comfortable leaving their loved ones in the care of Bethesda Southgate due to the continuous updates provided by staff about their condition.
• Residents appear content and well taken care of, reflecting the quality of care provided by the facility's employees.

Cons

• The facility reeks of employees who smell like marijuana, which is seen as unprofessional behavior and a potential sign of underlying issues.
• A resident expressed discomfort with the presence of residents in worse conditions, describing some as "vegetables" and noting that it can be scary.
• Upon arrival at one nursing home, there was a slight smell of urine and an unpleasant odor associated with older residents.
• Although the food at Charles Village is average, it does not meet expectations for those seeking higher quality dining experiences.
• Construction ongoing at Bethesda Square raised some concerns about disruption or noise, despite the cleanliness of the facility.

Review

Bethesda Southgate and its associated facilities have garnered a range of reviews, highlighting both positive experiences and some concerns. For many families, choosing the right rehabilitation or memory care facility for their loved ones is a challenging decision requiring careful consideration. Based on the feedback from various residents and their families, Bethesda Southgate stands out as one of the more favorable options available.

One recurring theme in the reviews is the cleanliness and organization of Bethesda Southgate. Many family members expressed their appreciation for the well-maintained environment, noting that it remains odor-free—a significant factor when assessing such facilities. In comparison to other locations where family members had previously resided, reviewers found Bethesda to be markedly superior in terms of hygiene and upkeep. The administration’s commitment to maintaining high standards has provided peace of mind to families during challenging times, particularly through the uncertainties introduced by the COVID-19 pandemic.

The staff at Bethesda Southgate frequently received commendations for their friendliness and professionalism. Reviewers appreciated how personnel were not only attentive to residents' needs but also engaged meaningfully with both residents and their families. One reviewer mentioned that they could contact staff any time of day for updates regarding their loved ones, illustrating a culture of communication that supports familial involvement even from remote locations. This dedication to quality interaction helps create a supportive atmosphere, making it easier for family members who may reside far away to feel connected.

In addition to high-quality care, many reviewers lauded the variety of services offered at Bethesda Southgate. Residents participate in physical therapy (PT) and occupational therapy (OT) sessions each day tailored to individual needs. While activities may have been limited since COVID-19—such as reduced communal dining experiences—the facility still hosts events like bingo or movie nights that provide opportunities for socialization among residents who are often dealing with different levels of mobility challenges due to injuries or conditions like dementia.

Food quality also emerged as an important factor in residents’ satisfaction levels at Bethesda Southgate. Multiple reviewers commented positively on meal offerings, describing them as "delicious" and above what might typically be expected from such facilities. The focus on providing enjoyable meals contributes significantly to resident morale and overall contentment within these rehabilitative environments.

While most feedback was overwhelmingly positive, some concerns were raised surrounding aspects of professionalism among certain employees—specifically regarding odors associated with marijuana use. Although this issue was described as minor compared to overall experiences at the facility, it raises questions about workplace standards that might need addressing. Families naturally want assurances that unprofessional behavior will not interfere with the quality of care provided—an essential consideration when selecting a residence for loved ones.

Overall, experiences at Bethesda Southgate vary; however, numerous families express satisfaction with their choices amid difficult circumstances involving elder care transitions. From cleanliness and compassionate staff interactions to engaging programming and tasty meals—these factors collectively foster an environment where residents can thrive post-injury or amidst cognitive decline while providing reassurance for concerned family members looking out for their loved ones’ best interests.

Restaurants

• Las Fuentes Mexican Restaurant (0.2 miles)
• Rich's Frozen Custard (0.2 miles)
• McDonald's (0.8 miles)
• Frankie G's Bar & Grill (1.3 miles)
• McDonald's (2.5 miles)
• Steak 'n Shake (2.6 miles)
• Tequila Mexican Restaurant (2.7 miles)

Pharmacies

• Walgreens (0.3 miles)
• Dierbergs (0.7 miles)
• Schnucks (0.9 miles)
• Walgreens (1.2 miles)
• Walgreens (2.8 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (3.3 miles)

Physicians

• Crown Vision Center Oa (0.5 miles)
• Kebler, Robert Suburban Pediatrics (4.1 miles)
• Esse Health (4.5 miles)
• Signature Medical Group (5 miles)
• Mercy South Breast Csncer (5.3 miles)
• Family Physicians of Southern Illinois (5.4 miles)
• Progressive Family Care (5.9 miles)

Cafes

• First Watch - Oakville (0.6 miles)
• Starbucks (3.8 miles)
• Starbucks (8.7 miles)

Parks

• Cliff Cave County Park (0.9 miles)
• Jefferson Barracks County Park (3.9 miles)
• Suson County Park (4.6 miles)
• Grant's Trail (5.7 miles)
• Carondelet Park (7.2 miles)
• Mastodon playground (7.3 miles)
• Fenton Missouri (7.8 miles)

Places of Worship

• Queen of All Saints Church (1.1 miles)
• Peace Lutheran Church & Preschool (2.7 miles)
• St Matthias Catholic Church (3.6 miles)
• St Raphael the Archangel Church (8.1 miles)
• Christ the King Church (8.7 miles)

Hospitals

• Jefferson Barracks VA Medical Center (2.7 miles)

Theaters

• Marcus Theatres (5.5 miles)