Hill Crest Manor
Save801 South Colby, Hamilton, MO 64644
For more information about senior living options: (844) 490-3973
Across the collection of comments about Hillcrest Manor, a troubling pattern emerges: families describe a facility where care for residents is seen as severely lacking, with repeated accusations of neglect, mismanagement, and inadequate communication. Several reviewers vent that staff appear more concerned with unrelated issues - like smoking policies - than with resident well-being, and that doctors' appointments are not given the priority they deserve. One reviewer goes so far as to say the place is unprofessional and dismissive toward families, urging others not to entrust loved ones to the facility and calling for shutdown.
Hygiene and daily care are among the most consistently criticized areas. Multiple accounts emphasize poor personal care, with mentions of insufficient assistance with showers and pericare. One reader explicitly notes that the facility seems more concerned with other issues than the residents' basic cleanliness, while another mentions a pervasive lack of cleaning that affects the overall environment and residents' comfort. The distress expressed is not only about neglect in theory; it's anchored in vivid, painful memories of moments where residents appeared to be left unattended for extended periods.
There are especially stark stories about medicines and medical oversight. One family describes their great-grandmother's medicines being taken by workers, and another recounts a resident who sustained broken ribs as a result of inadequate care. The sentiment expressed is that medical oversight was not only insufficient but could be dangerous, with some reviewers recounting serious health events after placement at Hillcrest Manor. The most alarming accounts connect lapses in care directly to deteriorations in health and even to deaths that families attribute to the facility's shortcomings.
Several accounts foreground personal tragedies tied to this facility. One family member recounts that within two weeks of admission, their mother was back in the hospital with double pneumonia, extremely high blood pressure, a severe urinary tract infection, and congestive heart failure. Hospital staff reportedly attributed these conditions to the "INADEQUATE & LACK OF CARE" by Hillcrest staff and the house doctor, and the family notes that the loved one passed away shortly thereafter. The narrative describes a decline from alertness to serious health decline within a remarkably short window, with repeated assurances from staff that proved untrue in the end. A sentiment echoed by that family is that they were lied to about the care being provided, highlighting a sense of betrayal and grief that lingers well after the person's death.
Other stories touch on administrative and interpersonal dynamics. Some reviews attack the social worker and "the higher ups," characterizing them as dismissive or as making excuses for substandard care, and urging families to avoid bringing loved ones to the facility. The broader fear expressed is that the organizational culture tolerates or even promotes neglect, rather than addressing it with accountability. Against these harsh depictions, a contrasting voice appears, describing a good experience: a consistent pattern of kindness and accommodation by staff when visiting a friend at Hillcrest Manor, noting a cheerful, welcoming atmosphere, decorative surroundings, and even live birds in the dining room that residents could observe. This positive thread stands out as a counterpoint to the many accounts of neglect, suggesting that experiences may vary widely depending on who is involved and when.
There are also brutally specific anecdotes about the handling of a loved one's belongings. One reviewer describes a trash-bag-style disposal of their grandmother's belongings after her death, including the dresser that belonged to the grandmother. A separate grievance recounts how a family had to remove a sister because of poor care, and a different account claims that a family member's care did not meet the rehab expectations set by the hospital or confirming parties. These stories collectively paint a picture of a facility that, in the eyes of many families, failed to honor a resident's dignity, personal effects, and rehabilitation goals, contributing to a broader impression of mismatch between what families hoped for and what was delivered.
Taken together, the comments portray Hillcrest Manor as a place where fear and frustration about care coexist with a small number of positive, visiting-family experiences. The negative threads describe a cycle of perceived neglect, dangerous lapses in medical oversight, and a sense that the system is more focused on appearances or internal politics than on residents' health and safety. The hopeful counterpoint stresses that some visitors see compassionate staff and a pleasant environment, suggesting that at least some interactions feel supportive and caring. For families facing decisions about placement, the compiled remarks urge careful consideration, thorough questions to administrators, and a critical eye toward how care is actually delivered day-to-day, rather than relying on assurances alone.
Hill Crest Manor in Hamilton, MO, is a welcoming skilled nursing facility designed to provide compassionate care and a supportive environment for residents. This community focuses on enhancing the quality of life for its residents through a comprehensive array of services and amenities tailored to meet individual needs.
At Hill Crest Manor, residents benefit from 24-hour supervision and personalized care that includes assistance with daily living activities such as bathing, dressing, and transfers. Specialized services like diabetic care and medication management ensure that all health requirements are met with diligence and expertise. The facility is equipped to handle high-acuity care needs, allowing residents to receive the support they require in a comfortable setting.
The community offers an inviting atmosphere with fully furnished accommodations featuring modern amenities like Wi-Fi/high-speed internet, cable or satellite TV, and a kitchenette. Residents can enjoy nutritious meals served in a restaurant-style dining room that caters to special dietary restrictions. Additionally, dedicated housekeeping services maintain a clean and pleasant living environment.
Residents have access to various activities designed to promote social engagement and mental wellness. Scheduled daily activities range from community-sponsored events to resident-run programs and devotional activities held off-site. The serene outdoor spaces and well-maintained gardens provide peaceful areas for relaxation or enjoyment of nature.
Conveniently located near local parks, pharmacies, physicians' offices, restaurants, and places of worship, Hill Crest Manor fosters an active lifestyle within the broader Hamilton community while ensuring that essential services are easily accessible.
Overall, Hill Crest Manor is committed to delivering exceptional care in a nurturing environment where residents can thrive socially, physically, and emotionally.
Hill Crest Manor is located at 801 South Colby, Hamilton, MO 64644 in Daviess County, Missouri
Hill Crest Manor on seniors.fyi includes 3 photos including images showing exercise room, exercise equipment, fitness, rehabilitation, salon, interior, waiting area, office, and more.
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