St Francois Manor
Save1180 Old Jackson Road, Farmington, MO 63640
For more information about senior living options: (844) 490-3973
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Across a collection of troubling firsthand accounts, St. Francois Manor is described as a place where safety, cleanliness, and genuine care should come first, but far too often fall short. Several reviewers paint a scene of a facility that feels dirty and unsafe from the moment you walk in. One describes an overpowering odor of feces that makes the building feel unhealthy and unbearable, a sign, in their view, that basic hygiene and maintenance are chronically neglected. The same impression of an unwelcoming and unhealthy environment repeats in other remarks, suggesting a pattern rather than a few isolated incidents.
Sanitation and living conditions emerge as a dominant theme. Reviewers repeatedly claim the building is infested with bugs and plagued by a persistent sewer-like smell on certain units or areas. The combination of pests, lingering odors, and outdated infrastructure paints a picture of a place that is not conducive to comfortable living or medical oversight. Food safety is another major concern: several accounts allege that meals are contaminated or unusable, with one explicit claim linking such conditions to a serious stomach infection - Helicobacter pylori - that they attribute to feces-contaminated food. Taken together, these details contribute to a broader worry about the facility's ability to provide a sanitary and safe environment for residents.
The quality of care and responsiveness to residents' needs also receives harsh scrutiny. Multiple reviewers say basic hygiene, safety considerations, and medical needs are routinely ignored. There are vivid descriptions of residents who are not given adequate attention or appropriate interventions when problems arise, and of a system that seems to hinder rather than help residents progress. Complaints range from not meeting basic care expectations to failing to implement even simple safety measures, making families feel uncertain about their loved ones' well-being on a daily basis.
Interactions with staff are depicted as a mix of hostility in some reports and professionalism in others, highlighting a troubling inconsistency. Some reviewers recount staff who are disrespectful, unempathetic, or even abusive in tone, including instances of rude phone communication with family members and a general sense of arrogance or indifference toward residents. There are also accounts of residents being treated like prisoners - especially those on the locked unit - where procedures feel punitive rather than therapeutic, and where residents report being bruised or restrained in ways that suggest a troubling lack of patient-centered care. Yet the opposite experiences do surface as well, with some individuals describing helpful, kind, and patient staff who attempt to meet needs within the constraints they face. The contrast is sharp and pervasive.
Program quality and the overall mission of the facility are questioned in several voices. Reviewers characterize the "classes" and programs as meaningless, poorly structured, or designed to set residents up for failure rather than to aid healing and improvement. The facility's stated identity as a residential care option, distinct from a nursing home, is contrasted with the presence of another nursing home on the same property, which compounds questions about how care is organized and delivered. One account notes that while the apartments are fairly nice - each resident having a private space with its own bathroom and walk-in shower - the surrounding system and daily operations undermine the potential benefits of such accommodations. The disconnect between comfortable living spaces and the quality of care receives particular emphasis.
Experiences across reviews are not uniformly negative, and some voices acknowledge positives alongside criticisms. A number of residents or families express appreciation for staff who listen, assist, and show care within the limitations of the facility. There are mentions of improvements or supportive moments, and some reviewers recommend the place to others in the Farmington area when more care is needed than a typical home setting can provide. The diversity of experiences - from harsh condemnation to cautious endorsement - reflects a facility that many find in need of extensive reform, even as a few perceive moments of competence and compassion.
Finally, there are strong appeals for accountability and systemic change. Commentators place responsibility on public administrators who place caseloads in facilities like this, arguing that continued approval or use of a place with such documented issues is unacceptable. They call for investigations into neglect, abuse, and unsanitary conditions, along with meaningful consequences for those who permit residents to be placed in harmful environments. A recurring sentiment is that real accountability is overdue and that the status quo is not acceptable for vulnerable populations who rely on these institutions for care and safety.
Taken together, the reviews depict a facility where safety, cleanliness, and respectful care are inconsistent and sometimes severely lacking. Some residents report alarming conditions - odor, pests, and contaminated food - paired with care practices that feel neglectful or punitive. Others describe moments of kindness, decent accommodations, and genuine concern from some staff members. The overarching impression is one of significant risk and uncertainty for residents, underscored by calls for investigations, accountability, and real improvements to ensure that care environments meet acceptable standards and truly protect the well-being of those who live there.
St Francois Manor in Farmington, MO is a skilled nursing facility that offers comprehensive care services. Our residents can enjoy a comfortable and fully furnished living space with amenities such as cable or satellite TV, Wi-Fi/high-speed internet, small library, and telephone access.
Our dedicated staff provides around-the-clock supervision and assistance with activities of daily living including bathing, dressing, and transfers. We also offer specialized care for those with diabetes, providing diabetes diets and medication management.
At St Francois Manor, we prioritize mental wellness and have a program in place to promote it among our residents. Our dining services cater to special dietary restrictions and offer restaurant-style meals prepared by our skilled staff.
Residents at St Francois Manor can participate in various activities including resident-run events and scheduled daily activities. The community is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals.
Whether it's enjoying the outdoor spaces or engaging in the vibrant local community, St Francois Manor strives to provide a comfortable and enriching living experience for our residents.
St Francois Manor is located at 1180 Old Jackson Road, Farmington, MO 63640 in St. Francois County, Missouri
St Francois Manor on seniors.fyi includes 5 photos including images showing decor, interior, bedroom, dining, building, entrance, landscaping, pathway, and more.
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