325 North Sprigg Street, Cape Girardeau, MO 63701
For more information about senior living options: (844) 490-3973
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The staff was very friendly, especially ShayShay.
Parkwood Manor is the worst assisted living facility the reviewer has seen. The staff are thieves who stole the resident's TV, binoculars, and clothing. They hang up on inquiries about the theft. The staff are rude, obnoxious, and verbally abusive to clients. The reviewer would never recommend the facility to a family member. The reviewer would give 0 stars and says to look elsewhere for care. The boss Sarah does not speak English and blames others, allegedly part of the thieving crew. The owner was not friendly and did not speak English; she spoke only Afghani.Parkwood Manor is described by multiple reviewers as a facility that delivers a highly problematic experience for both residents and those who advocate for them. One reviewer strongly asserts that it stands out as the worst assisted living facility they have encountered, labeling the place as thieves and recounting a personal loss that involved their son's belongings. The account specifies that an expensive television, binoculars, and clothing went missing after being placed in a setting where residents supposedly had access to items. According to this reviewer, when questions were raised, staff would hang up the phone and did not want to listen, creating the impression of a communication barrier and dismissiveness. The reviewer paints a picture of rude, obnoxious, and verbally abusive staff toward the clients, emphasizing a broader sense that the environment is unsafe and untrustworthy. The description also targets the leadership, singling out a person named Sarah who allegedly does not speak English, and portraying her as someone who shifts blame onto others and is part of a "thieving crew." The reviewer conveys a sentiment of ongoing struggle, mentioning that they are actively fighting back and suggesting there is a history behind these complaints, even noting a former employee named Pam who left the job for reasons that align with the reviewer's criticisms.
The same reviewer further adds a personal motive to the narrative by suggesting there is a pattern behind their concerns. They imply that the management culture tolerates or perpetuates theft by residents and staff, to the point where they express strong distrust and a sense that accountability is lacking. The language used conveys deep dissatisfaction and a belief that the facility fails both residents and families who are attempting to protect their loved ones and their belongings. The assertion that the owner does not communicate in a conventional, understandable way - "doesn't speak English" - is presented as part of a broader indictment of management practices and accountability, reinforcing the perception that concerns are not treated with seriousness.
Another reviewer weighs in with a different emphasis, focusing on how the business treats its employees rather than residents. This voice strongly states that they would have given zero stars for the place in terms of employee relations, underscoring a conviction that the organization's issues extend beyond resident care to the way staff are treated and supported. The message here is a caution to prospective clients or their families: if your needs center on assisted living or long-term psychiatric care, you should consider looking elsewhere. The rhetoric is pointed and unequivocal, suggesting a workplace atmosphere that is unsatisfactory or even hostile to staff, which, in the reviewer implies, inevitably colors the overall quality of care.
A third perspective from a separate reviewer introduces a more nuanced view by acknowledging a positive note amid the criticism. This account confirms that the staff, particularly a person named ShayShay, were very friendly, highlighting that there are individuals within the team who make a positive impression. However, this review also casts a shadow over the owner, describing them as unfriendly and reiterating the language barrier claim by noting that the owner did not speak English and was described as having Afghan language ties. The juxtaposition of a friendly front-line staff with a problematic leadership presence paints a complex picture of the facility, where interpersonal interactions at the ground level may be welcoming while management practices and communication issues at the top appear to undermine trust.
Taken together, these reviews present a mosaic of experiences that range from highly negative to mildly mixed. The common threads include concerns about theft or mismanagement of residents' belongings, a perception that the facility's leadership is difficult to communicate with, and a sense that the environment may be unsafe or unsupportive for both residents and staff. Language barriers are repeatedly called out, with claims that the owner or leadership does not communicate in English, which reviewers interpret as a barrier to accountability and transparent dialogue. The presence of at least one clearly positive staff member in one review also suggests that the caregiving environment can have redeeming qualities when frontline workers are compassionate and attentive, even if the leadership climate remains contentious.
For anyone considering Parkwood Manor, these accounts encourage a cautious approach. Prospective families might want to verify the facility's policies on belongings and theft prevention, request direct conversations with both front-line staff and leadership, and seek independent reviews or regulatory records to corroborate these claims. Given the strong language and emotionally charged nature of the reports, it would be prudent to gather as much firsthand information as possible, including speaking with current residents (where appropriate) and examining the facility's complaint history, staffing ratios, and the outcomes of any investigations. While one review highlights friendly staff in at least one role, the overarching sentiment is that significant concerns about care quality, communication, and safety persist, underscoring the importance of due diligence before making any decisions about Parkwood Manor.
20 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Parkwood Manor in Cape Girardeau, MO, offers a warm and inviting assisted living community for seniors looking for personalized care in a comfortable setting. As a board and care home, residents can enjoy the familiarity of a home-like environment while receiving assistance with daily activities and 24-hour supervision.
The amenities at Parkwood Manor are designed to enhance the quality of life for residents. Each room is fully furnished and includes cable or satellite TV, ensuring entertainment options are readily available. There is also a dining room where nutritious meals are prepared and served, taking into consideration any special dietary restrictions. The kitchenette allows residents to prepare light snacks or drinks as desired.
The community features outdoor spaces and gardens, providing opportunities to enjoy the fresh air and scenic surroundings. Housekeeping services are provided to maintain cleanliness and tidiness throughout the facility. Additionally, Wi-Fi/high-speed internet access is available for residents to stay connected with loved ones or engage in online activities.
Providing comprehensive care services is a priority at Parkwood Manor. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available, ensuring residents' comfort and safety. Medication management is provided by trained staff members who coordinate with health care providers to ensure proper dosage administration. A mental wellness program is also offered to address emotional well-being.
Transportation arrangement for medical appointments is available to residents who require it, ensuring they can access necessary healthcare services conveniently. Additionally, there are numerous nearby amenities that further enrich the senior living experience at Parkwood Manor. With cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals all within close proximity, residents have easy access to various services and activities that cater to their diverse interests.
At Parkwood Manor in Cape Girardeau, seniors can enjoy personalized care in a comfortable environment surrounded by convenient amenities and nearby attractions. The dedicated staff strives to provide exceptional support while promoting independence and an engaging social environment through resident-run activities and scheduled daily activities.
Parkwood Manor is located at 325 North Sprigg Street, Cape Girardeau, MO 63701 in Cape Girardeau County, Missouri
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