Woodland Village Nursing Center Personal Care in Diamondhead, MS

Pros

• She was treated with kindness, love, and respect during her residency.
• The staff were professional, friendly, and helpful.
• The patient received great care, with good, warm food and friendly staff.
• A nurse was very considerate and loves what he does.
• The facility is conveniently located with open visiting hours.
• The staff made residents feel at home and allowed families to spend valuable time together.
• The facility is highly recommended for caring for a dying or incapacitated loved one.
• The staff were open-minded, kind, and neighborly.

Cons

• The room was crowded with little space for visiting family.
• The food was terrible and the cooks needed replacing.
• The facility was abusive and neglected residents, including not feeding them and lying to the insurance company.
• The staff were rude, the facility seemed greedy, and it was suggested to shut it down.
• Residents' belongings were lost or stolen, and care was poor with little compassion.
• A CNA with a criminal record allegedly attacked a resident, raising safety concerns.
• Medications were not administered as prescribed and messages were not passed on.
• Under-staffing and overwork led to ignored requests and poor care.
• The place was described as a "hell hole" to avoid at all costs.
• Patients could be blackballed for being uncooperative or uncommunicative, and their requests were ignored.
• Night staff neglected severely ill patients.

Review

This community is best suited for families that can provide vigilant oversight and for residents who need steady daily assistance with safety, and who can tolerate significant variability in day-to-day experience. The clearest fit is a person who values genuine connections from some staff - especially on night shifts - and who can be present to supervise care, advocate for timely interventions, and monitor meals, medications, and personal belongings. It works best when a family partner is prepared to push for accountability and to intervene quickly if issues arise. Those seeking a consistently pristine clinical track record or a hands-off placement may want to consider alternatives with stronger staffing stability and clearer safeguarding of residents.

On the plus side, there are pockets of capable, caring staff at Woodland Village. Nightshift teams are frequently described as dedicated, quietly prioritizing residents' needs even when resources are stretched. A few nurses are praised for their commitment and for doing what they can to keep residents comfortable, and there is a sense that some staff genuinely enjoy their roles and interact with residents in a respectful, if inconsistent, manner. The facility's location and open visiting hours can facilitate family involvement, allowing relatives to participate in meals, routines, and informal monitoring. A small number of residents report positive personal experiences and steady care, which illustrates that dependable service can surface in the right moments.

Yet the plains of care are overshadowed by grave concerns that cut against confidence. The most persistent issues center on understaffing and overwork, which breed lapses in attention, delays in response, and inconsistent quality across shifts. Multiple accounts describe abusive behavior, neglect, or failure to provide basic needs, including missed medications, untended wounds, and dirty conditions. The atmosphere is further damaged by reports of rude interactions, poor communication, and a pattern of not passing messages or coordinating with physicians and therapists. Theft of personal items, mismanagement of belongings, and even frightening incidents highlight significant safety risks that families must weigh heavily.

Those risks do not vanish because a few staff members stand out as compassionate or capable. Pros offset only so much of the overall risk when staffing is uneven and accountability appears inconsistent. The best-case scenarios rely on strong advocacy from family members, rapid escalation of problems to administration, and a patient culture that prioritizes patient dignity above all else. For short-term rehab or a transition period with a highly involved family, Woodland Village can function as a temporary, supervised environment where some residents experience humane treatment and occasional competent care; however, the frequency and seriousness of negative reports argue for caution.

Families navigating this decision should take concrete steps before placement. Visit at multiple times of day to observe staff responsiveness, meal quality, and environmental cleanliness. Speak directly with the director of nursing and the administrator about staffing ratios, training, incident reporting, and what remedies exist when care falls short. Review recent state inspection findings and talk to current residents and families about their day-to-day experiences, not just first impressions. Create a written plan outlining who will supervise care, how concerns will be documented, and how quickly escalation will occur if problems arise. The bottom line: Woodland Village can deliver compassionate moments and dependable staff in favorable circumstances, but the combination of under-staffing, documented neglect, and safety concerns makes alternatives a prudent default for families prioritizing consistent safety, reliability, and transparency.

Physicians

• Memorial Diamondhead Diagnostic Center (0.2 miles)
• Diamondhead Family Medicine (0.2 miles)
• Memorial Physician Clinics Family Practice Diamondhead (0.2 miles)
• Seeside Optical & Eye Clinic (0.3 miles)
• Erin A Dewitt MD (0.4 miles)
• Diamondhead Urgent Care (0.4 miles)
• Beach Surgical Group (4.4 miles)

Hospitals

• Memorial Diamondhead DGNSTC (0.2 miles)
• Hancock Multi-Speciality Clinic (0.5 miles)
• Ochsner Medical Center (4.5 miles)
• Hancock Medical Physician Referral (4.8 miles)
• Select Specialty Hospital (15.8 miles)
• Memorial Hospital Auxiliary (15.8 miles)
• Select Specialty Hospitals (15.8 miles)

Pharmacies

• Diamondhead Health Mart Pharmacy (0.2 miles)
• CVS Pharmacy (0.4 miles)
• Pharmacy In The Bay (4.8 miles)
• Walgreens (4.9 miles)
• Waveland Pharmacy (5.6 miles)
• Malley's Pharmacy (9.3 miles)
• Long Beach Drugs (11.8 miles)

Restaurants

• The Red Zone (0.3 miles)
• La Rumba Mex Restaurant (0.7 miles)
• Cuevas Too (3.5 miles)
• Broke Spoke (4 miles)
• Krispy Krunchy Chicken (4 miles)
• Lazy Magnolia Brewery (4.1 miles)
• Cuz's Fresh Seafood & Po Boys (4.6 miles)

Places of Worship

• Most Holy Trinity Catholic Church (3.7 miles)
• Lagniappe Presbyterian Church (4.5 miles)
• Emmanuel Baptist Church (4.7 miles)
• Calvary Chapel Relief (4.7 miles)
• Faith Assembly of God (4.8 miles)
• Saint Augustine Seminary (5.1 miles)
• Mill Creek Baptist Church (16.3 miles)

Transportation

• Million Air (4 miles)
• Stennis International Airport (HSA) (4.2 miles)

Cafes

• Mockingbird Cafe (5.6 miles)
• The Ugly Pirate (5.6 miles)

Parks

• Lucien Gex Playground (6.4 miles)