Synergy Homecare Twin Cities

Pros

• The reviews describe Synergy HomeCare as ethical, professional, and caring.
• They commend the scheduling flexibility that adapts to changing care needs.
• Caregivers are repeatedly described as compassionate, patient, and highly competent.
• The team is praised for proactive communication and timely updates to family members.
• Alicia and her team are credited with thorough education and planning support for families.
• Individual caregivers like Brenda, Moira J., Shannon, and Liz are highlighted as outstanding and deeply connecting with clients.
• Families feel confident and grateful for the safe, personalized in-home care they receive.
• Synergy is portrayed as going above and beyond to meet client needs.

Cons

• One reviewer said it can be really awkward having a stranger in the house.
• One mother wasn't keen on having a companion.
• A family member was near exhaustion trying to manage care for his husband at home.
• The relative was sad to leave the caregivers behind when moving to an assisted living facility.

Review

Synergy HomeCare is consistently described by families as an extraordinary blend of ethics, professionalism, and genuine care. Across a range of experiences - from short-term post-hospital support to long-term in-home care - clients repeatedly note not only the quality of the services but the character of the organization behind them. Initial assessments set a thoughtful tone, and the agency's approach to care remains the through-line: attentive, personalized, and anchored in clear communication and respect for the people receiving care.

Many families describe how their needs evolved and how seamlessly Synergy adapted. One account begins with interim care while planning a move to an assisted living facility, then expands to around-the-clock support, and finally settles back into a steady schedule as needs decreased. What stands out is the agency's flexibility - scheduling that actually meets shifting requirements, with caregivers who are described as caring, compassionate, and competent. The transition for the relative receiving care is often emotional - yet many families report the relief of knowing a trusted team was there to support him, even when he ultimately moved on to the next stage.

Several staff members are singled out for their impact. Shannon is praised as "the best" by one family, and Liz is described simply as "the best," capturing how certain caregivers become trusted, go-to sources of care and reassurance. Alicia's leadership and approach come through in multiple testimonies: she and her team provide education and support, help families understand options, and take the time to walk clients through planning. The combination of personal warmth from caregivers with professional, organized support from the office creates a reliable, reassuring impression for families during uncertain times.

Communication is a recurring and highly valued theme. Families note that the entire team excels at staying connected - updates are provided promptly, notes are left in care books, and families are kept informed about progress and any changes in condition. Alicia is described as fostering a network with other professionals to ensure clients receive coordinated, comprehensive care. In moments where hospice or memory care considerations come into play, the staff's ability to explain what to expect and to clarify misconceptions - such as that hospice care is not only end-of-life care - receives particular praise for its clarity and compassion.

Individual caregiver stories underscore the daily realities of in-home care. One family recounts the experience of a caregiver who became a trusted partner, expanding duties from basic care to housekeeping chores and light errands, and who actively encouraged a loved one to participate in walks and social routines. When a caregiver fell ill, the agency's quick response - deploying a replacement and keeping families informed about health status - demonstrated the dependability families rely on. In another touching example, two dedicated caregivers brought both practical support and emotional steadiness, helping the spouse with caregiving tasks while also providing respite for the primary caregiver, who could then take care of essential errands and rest.

The heart of the service, as reflected in multiple testimonials, lies in compassionate, person-centered care. Families describe caregivers who connect with their loved ones on a personal level, who demonstrate patience and empathy, and who adapt to the quirks and preferences of each individual. The presence of staff who can "just take over" after brief initial instructions, while still showing respect for existing routines and preferences, speaks to the depth of trust that Synergy builds. When families recognize that their loved ones are safe and well cared for, they express gratitude that is both practical and deeply heartfelt.

Overall, these experiences paint Synergy HomeCare as more than a service provider: it is a trusted partner in the care journey. Families highlight the integrity of the organization, the attentiveness of its people, and the transparent, proactive communication that keeps everyone on the same page. The care teams are lauded for their ability to deliver high-quality, dependable caregiving on short notice, often under challenging circumstances, including the realities of the COVID era. In this environment, Synergy earns the confidence of families who seek not only skilled assistance but also kindness, respect, and peace of mind for their most treasured loved ones. If you are looking for in-home care, the experiences shared here consistently point to Synergy as a choice that is professional, humane, and deeply attentive to individual needs.

This part of Woodbury, Minnesota offers a convenient and accessible location with a variety of amenities nearby. Within a short distance, you will find multiple pharmacies, hospitals, physicians offices, restaurants, parks, cafes, places of worship, and even a theater for entertainment. The area also has easy access to public transportation at Union Depot. With options for medical care, dining, leisure activities, and religious services all within reach, this neighborhood provides a comfortable and convenient environment for seniors looking to settle in Woodbury.

Pharmacies

• Walgreens (0.4 miles)
• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (2.4 miles)
• Mix Compounding Pharmacy (3 miles)
• Walgreens (3.2 miles)
• Walgreens (4.1 miles)
• Target Pharmacy (5 miles)

Restaurants

• Punch Neapolitan Pizza (0.7 miles)
• Chick-Fil-A (0.8 miles)
• The Tavern Grill (1 miles)
• Raising Cane's Chicken Fingers (1.3 miles)
• Tamarack Tap Room (1.3 miles)
• Portillo's Hot Dogs (1.6 miles)
• McDonald's (2.4 miles)

Parks

• Ojibway Park (1.2 miles)
• Kargel Park (1.8 miles)
• Fairway Meadows Park (2.9 miles)
• Eastside Park (3.6 miles)
• Woodbury Dog Park (5 miles)
• Meadow Grass Park (5.2 miles)
• Roosevelt Field (5.2 miles)

Hospitals

• Woodwinds Health Campus-Woodbury (1.3 miles)
• Regions Hospital Burn Center (7.4 miles)
• St Joseph's Hospital-St Paul (7.5 miles)
• United Hospital Joint Relacement Center (7.9 miles)

Physicians

• Aris Clinic (1.5 miles)
• Eric Thomas Becken (1.6 miles)
• Minnesota Gastroenterology PA (1.7 miles)
• TRIA Orthopaedic Center (1.9 miles)
• Pediatric and Young Adult Medicine (2.2 miles)
• High Pointe Surgery Center (2.2 miles)
• Danielson Jennifer Dr Healthpartners Regions Behavioral Health Woodbury Lake Elmo (2.2 miles)

Theaters

• Alamo Drafthouse Woodbury (2 miles)
• AMC Inver Grove 16 (6.6 miles)
• Oakdale Cinema Oakdale, Mn (7.5 miles)

Cafes

• Starbucks (2.5 miles)
• Caribou Coffee (6.2 miles)

Places of Worship

• Five Oaks Community Church (2.7 miles)
• Eagle Brook Church - Woodbury Campus (3.5 miles)
• Transfiguration Catholic Church (3.5 miles)
• Cottage Grove United Church of Christ (6.3 miles)
• Cathedral of St Paul (7.9 miles)

Transportation

• Union Depot (6.9 miles)