SYNERGY HomeCare - East Central Metro, MN & West Central, WI in Woodbury, MN

Pros

• Synergy is described as the most ethical, professional, and caring home care agency.
• They excel at scheduling, adapting to changing care needs from 3-4 days to 24/7 and back.
• The health care workers are caring, compassionate, and competent.
• The team communicates well and keeps families informed.
• The owner and staff are caring, supportive, and highly recommended.
• Alicia and her team provide quality education and planning support for home care.
• The caregivers form trusting, comforting relationships with clients.
• Synergy goes above and beyond to deliver top-notch caregiving.
• Families feel confident in the care and are kept updated about progress.
• The company builds a caring network by connecting with other professionals.

Cons

• The mother wasn't keen on having a companion.
• Having a stranger in the home can feel really awkward.

Review

This community is best suited for families seeking highly personal, in-home care that remains flexible, deeply relationship-driven, and capable of ramping up quickly to meet changing needs. It shines for seniors who want to remain at home or in a familiar environment while receiving compassionate, competent daily support - whether for post-hospital recovery, memory-care guidance, or ongoing assistance with activities of daily living. The model works especially well when families value strong, proactive communication, a leadership culture that prizes caregiver well?being, and a partner that will tailor services to shifting schedules and goals. Forers of interim relief that can expand from a few days a week to around-the-clock care - and then scale back again - will find this agency meets that cadence with reliability.

That said, families should consider alternatives if the priority is licensed medical oversight around the clock or a more structured, facility-based memory-care environment. For those requiring continuous, on-site skilled nursing 24/7, or a community with formal dementia programming and built-in social environments, an assisted living facility or skilled-nursing setting may be more appropriate. In addition, households seeking a purely clinical model with rigid protocols or highly specialized medical protocols delivered within a facility might prefer other providers who focus squarely on nursing-led supervision. This is not a mismatch for most clients, but it is a reality for cases needing intensive 24/7 clinical staffing or a more social, campus-based setting.

The strongest pros - exceptional person-centered care, transparent and proactive communication, and real scheduling flexibility - compensate well for the absence of a traditional facility footprint. Caregivers consistently deliver compassionate, competent assistance and often become essential "team members" for families. The ability to adjust hours from 3?4 days to 24/7 and back again demonstrates a practical scalability that is rare in in-home care. Families repeatedly note reliable scheduling, timely updates, and personalized attention: caregivers who talk with both mom and dad, encourage activity like walks, and treat the client as a person with preferences and routines rather than as a checklist. When a caregiver is unavailable, replacements are offered and the family is kept informed - a critical safeguard for ongoing peace of mind.

Illustrative testimonials highlight the operational backbone behind the warmth. The leadership, described as caring and principled, maintains high standards for employees and expects the same level of compassion from the care team. Clients applaud the educational support offered to families - guidance on planning, options, and what to expect as needs evolve - and the way providers build a broader care network by coordinating with other professionals. Specific caregivers receive frequent praise for their rapport with clients, with mentions of attention to individual likes, thoughtful conversations, and practical help that goes beyond basic tasks. The consistency and continuity of staff, coupled with strong family communication, create a sense of security that families can rely on during stressful times.

From a practical standpoint, this agency excels at tailoring services to real-life rhythms. Families report adding tasks such as light housekeeping, meal preparation, or errands, and appreciating how caregivers stay engaged with both clients and relatives. The experience of post-acute recovery, in-home hospice support, and respite care is framed as a partnership rather than a transaction, with caregivers like Alicia, Brenda, and Shannon repeatedly singled out for their dependable presence and relationship-building skills. Even when complex needs arise, the team demonstrates adaptability, timely information-sharing, and a patient, respectful approach to end-of-life planning and hospice education when appropriate. This level of client-focused performance makes it reasonable to view the service as a reliable bridge between hospital, home, and, when suitable, ALF placement.

In sum, this in-home care option is a top-tier choice for families aiming to keep a loved one safely and warmly supported at home, with a responsive partner that can scale care up or down and maintain open lines of communication. It's especially well-suited for interim recovery periods, memory-care support, caregiver respite, and ongoing companionship for those who prefer home-based living. Those needing continuous licensed medical oversight or a traditional memory-care campus should consider alternatives to ensure the setting aligns with medical requirements and programming expectations. For most planning scenarios, start with a comprehensive assessment and a clear, flexible care plan - the evidence from families who have used this service strongly supports a confident, action-oriented choice.

This region of Woodbury, Minnesota, offers a variety of amenities and services that cater to the needs of seniors. With a range of dining options such as Chick-Fil-A, The Tavern Grill, and Punch Neapolitan Pizza within close proximity, residents have easy access to delicious meals. Additionally, there are several pharmacies nearby, including Walgreens and CVS Pharmacy, ensuring convenient access to medication and healthcare essentials. For medical needs, Woodwinds Health Campus is located just 0.6 miles away. The area also boasts several parks for leisurely walks or outdoor activities, such as Ojibway Park and Fairway Meadows Park. Places of worship like Five Oaks Community Church provide spiritual support for residents seeking a sense of community. Lastly, transportation options like Union Depot are available for those looking to explore beyond the neighborhood. Overall, this part of Woodbury offers a well-rounded setting for senior living with ample resources and opportunities for an enriching lifestyle.

Restaurants

• Chick-Fil-A (0.5 miles)
• The Tavern Grill (1.4 miles)
• Punch Neapolitan Pizza (1.4 miles)
• Raising Cane's Chicken Fingers (2.1 miles)
• Tamarack Tap Room (2.1 miles)
• Portillo's Hot Dogs (2.3 miles)
• Wild Boar Bar and Grill Oakdale (3 miles)

Pharmacies

• Walgreens (0.6 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (3.2 miles)
• Mix Compounding Pharmacy (3.4 miles)
• Walgreens (3.7 miles)
• Walgreens (5.3 miles)

Hospitals

• Woodwinds Health Campus-Woodbury (0.6 miles)
• Regions Hospital Burn Center (6.8 miles)
• St Joseph's Hospital-St Paul (6.9 miles)
• United Hospital Joint Relacement Center (7.2 miles)

Physicians

• Aris Clinic (0.7 miles)
• Eric Thomas Becken (0.8 miles)
• Twin Cities Orthopedics Woodbury (2.2 miles)
• Minnesota Gastroenterology PA (2.4 miles)
• TRIA Orthopaedic Center (2.6 miles)
• Danielson Jennifer Dr Healthpartners Regions Behavioral Health Woodbury Lake Elmo (3 miles)
• Pediatric and Young Adult Medicine (3 miles)

Parks

• Ojibway Park (1.2 miles)
• Kargel Park (2.7 miles)
• Fairway Meadows Park (3.6 miles)
• Eastside Park (4 miles)
• Roosevelt Field (4.4 miles)
• Heritage Village Park (4.6 miles)
• Meadow Grass Park (4.7 miles)

Places of Worship

• Five Oaks Community Church (2.5 miles)
• Transfiguration Catholic Church (3.7 miles)
• Eagle Brook Church - Woodbury Campus (4.3 miles)
• Cottage Grove United Church of Christ (6.4 miles)
• Cathedral of St Paul (7.3 miles)

Theaters

• Alamo Drafthouse Woodbury (2.8 miles)
• AMC Inver Grove 16 (5.7 miles)
• Oakdale Cinema Oakdale, Mn (7.8 miles)

Cafes

• Starbucks (3.4 miles)
• Caribou Coffee (5.9 miles)

Transportation

• Union Depot (6.3 miles)