Serenity Living Care

2300 Carver Avenue East, Maplewood, MN 55119

For more information about senior living options: (844) 490-3973

4.3 from 18 reviews
5 stars
15
4 stars
0
3 stars
0
2 stars
0
1 stars
3

Assisted Living

Overall Review of Serenity Living Care

Pros

  • pro Encore Assisted Living and Memory Care at Maplewood provides amazing care, treating residents like family with constant respect, patience, and kindness.
  • pro The Maplewood team cares for residents as if they were family, with residents forming friendships with caregivers.
  • pro The Maplewood location is highly recommended by families.
  • pro The director, head nurse, and aides are described as "Dad's Angels" who care for residents and their families, making them feel like part of the family.
  • pro The care at Encore Maplewood brings joy, tears, laughter, and love to both residents and families.
  • pro Residents enjoy activities and live music, contributing to a high quality of life.
  • pro Move-in experiences are smooth thanks to supportive staff who assist with comfort, paperwork, and logistics.
  • pro The administrator and staff are described as truly great and professional.
  • pro The community is portrayed as a nice, welcoming place with kindness and professionalism at every visit.

Cons

  • pro They are constantly understaffed, which is bad for the residents and the staff.
  • pro Their policies are mean, such as banning an 85-year-old resident from going outside to smoke because the campus is now non-smoking.

Review

Encore Assisted Living and Memory Care at Maplewood and Bickford Maplewood emerge in these accounts as two eldercare communities that many families hold in high regard, though they each have their own distinct strengths and a couple of notable caveats. Across multiple, heartfelt reviews, Encore Maplewood is painted as a place where residents are treated like family, with staff who consistently show respect, patience, and kindness. The tone is one of deep gratitude for the care and the relationships formed there, with caregivers often described as part of the family rather than just employees.

A recurring thread about Encore Maplewood is the way the staff engage with both residents and their families. Families repeatedly note that the caregivers do more than medical and daily living tasks; they listen, comfort, and provide steady support for families who are navigating challenging journeys together. One reviewer even nicknamed the team "Dad's Angels," a testament to how personal and protective the caregivers feel to those facing the realities of Alzheimer's and aging. The director, the head nurse, and the aides are singled out for praise, suggesting a leadership team and frontline staff who collaborate closely to foster a compassionate environment.

For the families themselves, Encore Maplewood often serves as a solace during difficult transitions. In one vivid account, a father with Alzheimer's finds that the Maplewood team not only cares for him but helps his family through the process - handling paperwork and the moving logistics with a level of ease that eases a stressful situation. The writer notes that after just two weeks in the community, the father's condition showed improvement, highlighting the potential for a stimulating, well-supported setting to positively affect everyday well-being. The tone here is deeply grateful, acknowledging both the practical help and the emotional reassurance that accompanied the move.

Several reviewers focus on the quality of life that Encore Maplewood provides for other loved ones as well. A mother living in the community is described as enjoying the activities and live music, crafting a picture of a lively, engaged daily routine. The caregivers are described as capable and caring, and the overall atmosphere seems to support a high quality of life. Another reviewer remarks that every visit to Encore Maplewood is met with kindness and professionalism, and that the passion of the staff for the residents is clearly evident. In these voices, Encore Maplewood is portrayed not just as a place of care, but as a community where dignity, joy, and meaningful connection are daily offerings.

The collection of reviews also includes broader sentiments about the ambiance and culture of Encore Maplewood. One person describes the setting as a nice community where administrators and staff are outstanding, reinforcing the sense that leadership and frontline workers are aligned around compassionate resident care. A grandmother of 96 is cited as loving her time there, a further testament to the staff's ability to support residents across generations and stages of aging. Taken together, these comments create a portrait of Encore Maplewood as a place where residents are valued, families feel heard, and staff dedication translates into tangible daily benefits for those living with age-related needs.

Beyond Encore Maplewood, the reviews extend to Bickford Maplewood, which is described as a hidden gem perched on a beautiful, wooded lot with a pond and wildlife views. In these notes, Bickford Maplewood comes across as family-oriented and deeply caring for both residents and their families. The speaker uses affectionate language like "I love my BFM (Bickord Family Member) family," underscoring a culture of mutual care and belonging. The emphasis here is on warmth, community, and a sense of belonging that family members feel for their loved ones within the home.

However, not all feedback is uniformly glowing. One reviewer of Bickford Maplewood raises a significant concern about understaffing, describing it as consistently problematic for both residents and staff. This account also points to policies that feel harsh or inflexible, such as a decision to declare the campus non-smoking and to prohibit an 85-year-old resident from going outside to smoke, despite years of residency. The implication is that staffing shortages and policy rigidity can compromise resident experience and fairness in a way that weighs on families and caregivers alike.

In sum, the collection of experiences presents two Maplewood-area communities - Encore and Bickford - as beloved options for many families seeking supportive, respectful, and personable care for aging loved ones. Encore Maplewood receives repeated praise for its caring culture, strong leadership, and meaningful resident and family engagement, with stories of improved well-being following transitions and a palpable sense of gratitude for the people who make daily life there possible. Bickford Maplewood is lauded for its scenic setting, familial atmosphere, and the feeling that staff are part of a close-knit community that treats residents and their families with warmth. Yet, as with any care setting, there are concerns to note: one review highlights ongoing issues with understaffing and a policy-driven approach that some residents and families feel can be overly restrictive. Taken together, the feedback paints a rich, nuanced picture of Maplewood's eldercare landscape, characterized by heartfelt dedication, strong personal connections, and a shared commitment to preserving dignity and quality of life for older adults.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Minneapolis-St Paul International (11 miles away) Minneapolis-St Paul International (11 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Serenity Living Care is an assisted living community located in Maplewood, MN, offering a range of amenities and care services to cater to the needs of its residents. The facility provides a comfortable and fully furnished living space equipped with cable or satellite TV and Wi-Fi/high-speed internet for entertainment and connectivity.

Residents can enjoy their meals in a dining room, with special dietary restrictions taken into consideration during meal preparation and service. Housekeeping services ensure that the living spaces are clean and well-maintained. Each unit also features a kitchenette for convenience.

The community offers various activities throughout the day to keep residents engaged and socially active. These activities are led by both residents themselves and staff members, ensuring that there is always something exciting happening within the community.

When it comes to care services, Serenity Living Care provides 24-hour supervision to ensure the safety and well-being of its residents. Trained staff members assist with activities of daily living such as bathing, dressing, and transfers. Medication management is also available for those who require it.

The community emphasizes mental wellness through its mental wellness program, which focuses on promoting emotional health among residents. Additionally, coordination with health care providers ensures that residents receive appropriate medical attention when needed.

Transportation arrangements are available for medical appointments, making it convenient for residents to access healthcare services. Serenity Living Care is conveniently located near several parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.

Overall, Serenity Living Care offers a supportive environment where seniors can enjoy their independence while receiving personalized care and access to nearby amenities for their comfort and convenience.

Nearby Places of Interest

Physicians

  • Eric Thomas Becken (1.6 miles)
  • Aris Clinic (1.8 miles)
  • Dakota Medical Solutions (2.4 miles)
  • Twin Cities Orthopedics Woodbury (2.9 miles)
  • Entira Family Clinics-West St Paul (3.5 miles)
  • Soundpoint Audiology (3.6 miles)
  • Entira Family Clinics - Inver Grove Heights (3.9 miles)

Hospitals

  • Woodwinds Health Campus-Woodbury (1.9 miles)
  • St Joseph's Hospital-St Paul (5.8 miles)
  • Regions Hospital Burn Center (5.9 miles)
  • United Hospital Joint Relacement Center (5.9 miles)

Parks

  • Roosevelt Field (2.2 miles)
  • Heritage Village Park (2.7 miles)
  • Ojibway Park (2.8 miles)
  • Heritage Village Off Leash Dog Park (3.2 miles)
  • Meadow Grass Park (3.9 miles)
  • Kargel Park (4.8 miles)
  • Sleepy Hollow Park (5 miles)

Restaurants

  • Chick-Fil-A (2.4 miles)
  • McDonald's (3.1 miles)
  • Boulevard Bar & Grille (3.3 miles)
  • The Tavern Grill (3.4 miles)
  • Punch Neapolitan Pizza (3.5 miles)
  • Drkula's 32 Bowl (3.9 miles)
  • Burger Time (4 miles)

Pharmacies

  • Walgreens (2.7 miles)
  • Walgreens (3.2 miles)
  • Walgreens (3.7 miles)
  • Walgreens (3.9 miles)
  • Walgreens (4 miles)
  • CVS Pharmacy (4.2 miles)
  • Walgreens (4.4 miles)

Places of Worship

  • Five Oaks Community Church (3 miles)
  • Transfiguration Catholic Church (4.9 miles)
  • Cathedral of St Paul (6.1 miles)
  • Eagle Brook Church - Woodbury Campus (6.5 miles)
  • Cottage Grove United Church of Christ (7 miles)

Theaters

  • AMC Inver Grove 16 (3.6 miles)
  • Alamo Drafthouse Woodbury (4.9 miles)

Transportation

  • Union Depot (5.2 miles)

Cafes

  • Caribou Coffee (5.3 miles)
  • Starbucks (5.5 miles)
  • Starbucks (7.4 miles)

Frequently Asked Questions

Where is Serenity Living Care?

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