On-campus spiritual care and Catholic mass are mentioned in multiple reviews.
Several residents and visitors describe regular spiritual support, including a Spiritual Care Department and Catholic mass in an on-site chapel. Reviews also mention chaplain visits and a welcoming attitude during rounds. The communityâs outdoor and common spaces are also framed as places residents can stay connected and engaged alongside those services.
caveat7 reviews mention this
Dining varies by review
Food quality and dietary handling draw both strong praise and serious complaints.
Some reviewers praise the culinary team and describe meals as good, including the dining room experience and options like eating in or taking meals to go. Others report meals being tasteless, scimpy, or poorly suited to specific dietary needs, including a bad experience related to kidney dialysis. A few complaints also point to menu issues and long waits for pain medication that affect day-to-day comfort alongside dining concerns.
caveat5 reviews mention this
Response times and communication concerns
Some residents and families describe delays with urgent notifications and call-button response.
One family member said they were not notified as an emergency contact when a loved one was hospitalized. Other reviews describe long waits for pain medication and call-button response. There are also accounts of delayed attention in urgent situations, including waiting to call paramedics until a family member arrived.
caveat6 reviews mention this
Cleanliness is inconsistent
Cleanliness feedback ranges from tidy spaces to reports of major sanitation problems.
Some reviewers say the facility looks clean and tidy, including clean rooms and well-kept common areas. But multiple other reviews describe the building as dirty or unsanitary, with concerns like dirty privacy curtains, stained areas, odors, and pest issues. A few of the negative cleanliness comments are paired with complaints about staffing and care quality.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Serendipitous Living is located at 103 Robie Street W, St Paul, MN 55107 in Ramsey County, Minnesota
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