4159 Parkridge Drive, White Bear Lake, MN 55110
For more information about senior living options: (844) 490-3973
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The White Bear Comfort Keepers location is fantastic; Jeannie Anderson and Kayla Kuhn are true professionals who communicate well with older adults and advocate for families. Patty, the aide assigned to the reviewer's mother, consistently goes above and beyond to provide care that builds trust and genuine friendship. All Comfort Keepers staff are exceptional; the aides are courteous and helpful, handling tasks like shopping, laundry, meals, bed changes, dishes, and more, with long-term commitment. Comfort Keepers has a great staff who are wonderful with a husband who has Parkinson's; he loves Jessica and responds well to her encouragement in therapy. Comfort Keepers helps families keep a loved one with dementia at home by explaining the process, hiring and training staff, and providing friendly, well-trained care with companionship and activities. The team is described as angels during difficult times, with kindness from management, caregivers, and phone staff. Jeanne and Kim are sincerely appreciated for their work with the reviewer's parents; the caregivers and the office were understanding and supportive, enabling time away for one parent and quality time with the other.
One reviewer warned others not to hire Comfort Keepers for a loved one. The reviewer reported a caregiver arriving late, getting lost, and being unavailable, causing care gaps. The reviewer stated that essential tasks and medications were not performed as instructed. The reviewer claimed the mother was given only peanut butter toast for breakfast and later required hospitalization. The reviewer noted that the family was charged $46 per hour for poor care and refunds were refused. The reviewer indicated there were no notes in the system documenting the visit.The Comfort Keepers team at the White Bear location consistently earns praise from families who have entrusted them with very personal and important responsibilities. Across several heartfelt reviews, the overarching message is one of genuine care, clear communication, and a professional approach that helps families feel supported rather than overwhelmed. The comments repeatedly highlight how the staff's demeanor, reliability, and advocacy for loved ones set Comfort Keepers apart in a field where trust is essential.
Central to the positive experiences are the individuals who form the core of the local team. Jeannie Anderson and Kayla Kuhn are singled out as true professionals who know how to communicate effectively with older adults, earning the trust of families and acting as advocates for their needs. Patty, the aide assigned to one family's mother, is described as going above and beyond, combining skilled care with a warmth that fosters trust and even friendship. The sentiment is that these caregivers don't just perform tasks; they build relationships that reassure families during challenging times.
What stands out in many of the accounts is the breadth of assistance Comfort Keepers provides beyond basic caregiving. Families note that staff members help with practical, everyday tasks that enable their loved ones to stay in their homes longer and with greater dignity. They mention shopping for clients when needed, doing laundry, making lunch, changing sheets, and handling dishes - essential chores that many families struggle to keep up with. In one family's words, the caregivers do "most anything necessary," reflecting a holistic approach to home care that covers both health and comfort.
The impact of the care goes beyond routine tasks. For spouses and parents dealing with conditions like Parkinson's and dementia, the Comfort Keepers team is described as transformative. A husband with Parkinson's is said to respond strongly to Jessica, who motivates him to engage in therapy - an approach that yields better cooperation than efforts in the past. Families express deep appreciation for the way the staff support not only the patient but the entire household, making therapy and daily routines more sustainable and enjoyable for everyone involved.
Several accounts speak to the onboarding process and the way Comfort Keepers helps families feel secure about bringing caregivers into their home. One reviewer explains that CK representatives visited the home, explained the process, and provided written information to help the family make an informed decision. The company's ability to hire and train staff to meet specific personal care needs - particularly for dementia care - allows families to keep loved ones in familiar surroundings. The presence of friendly, well-trained staff who provide companionship and meaningful activities helps maintain emotional well-being and gives family members precious time to spend with their loved ones rather than being consumed by caregiving itself.
The most moving testimonials describe the broader emotional and logistical relief that comes with reliable in-home care. Families repeatedly describe caregivers and management as "angels" or as having made an exceptional positive difference during difficult times. The consistent thread is that staff respond with kindness and competence, offering not only care but a sense of partnership and reassurance. Even caregivers who work behind the scenes, answering the phone or coordinating schedules, are recognized for contributing to a calm, supportive experience that allows families to focus on what matters most - quality time with loved ones and peace of mind about their safety and well-being.
Not all experiences, however, were without disappointment. One family shared a starkly different experience, warning others to be cautious. They recounted a series of missteps around the arrival of a caregiver, including a late first-day arrival after a miscommunication about the schedule, a caregiver who reportedly did not follow instructions about meals or medications, and a lack of notes in the system documenting the visits. The situation culminated in the mother being re-hospitalized, with the family believing that inadequate care and record-keeping played a role. The family felt the charges were unjust given the service lapses and reported that the company refused a refund, offering only a complimentary visit. This cautionary account serves as a sobering counterpoint to the otherwise glowing reviews and underscores the importance of dependable scheduling, thorough documentation, and consistent adherence to care plans.
In the wake of both kinds of experiences, several families close with gratitude for the care that did go well. They specifically thank Jeannie and Kim for their work with a father who suffered from Alzheimer's alongside COPD, noting how the caregivers and office staff understood the need for the mother to have time away from caregiving. This support allowed the family to attend to personal matters and to visit Dad without the constant pressure of caregiving duties. The acknowledgement of staff who are willing to adapt and staff for additional support when the family's circumstances change highlights the flexibility and dedication that many families rely on when navigating long-term care.
Overall, the White Bear Comfort Keepers community emerges as a place where compassionate, well-trained staff can make a meaningful difference in the daily lives of older adults and their families. For many, the cornerstone of that experience is open communication, reliable and proactive care, and a team that treats clients with respect, dignity, and warmth. While one review serves as a cautionary reminder that not every experience meets expectations, the collective voice of the other testimonials paints a vivid picture of a service that can empower families to keep loved ones safe, comfortable, and engaged in their home environments.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (15 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Helping Heart assisted living community in White Bear Lake, MN offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community provides fully furnished apartments with access to cable or satellite TV and Wi-Fi/high-speed internet. Each apartment also features a kitchenette, allowing residents the option to prepare their own meals if desired.
Residents at Helping Heart receive 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The community also offers medication management and coordination with health care providers to ensure that all medical needs are met. Special dietary restrictions, including diabetes diets, are accommodated in meal preparation and service.
Helping Heart promotes mental wellness through its mental wellness program, offering activities designed to enhance cognitive function and emotional well-being. Resident-run activities and scheduled daily activities provide opportunities for socialization and engagement within the community.
The location of Helping Heart is convenient for both residents and their families, with nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. Transportation arrangements are available for medical appointments as needed.
With its array of amenities, comprehensive care services, and convenient location near various amenities in White Bear Lake, the Helping Heart assisted living community is dedicated to providing a comfortable and supportive environment for older adults in need of assistance with daily tasks while promoting independent living.
Helping Heart is located at 4159 Parkridge Drive, White Bear Lake, MN 55110 in Washington County, Minnesota
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Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
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