4159 Parkridge Drive, White Bear Lake, MN 55110
For more information about senior living options: (844) 490-3973
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Comfort Keepers' White Bear location has been fantastic. Jeannie Anderson and Kayla Kuhn are true professionals who understand how to communicate well with older adults and advocate for families. Patty, the aide assigned to the mother, goes above and beyond to provide care that combines trust with a genuine friendship. All Comfort Keepers staff are exceptional; the team is courteous and helpful, handling tasks like shopping, laundry, meals, bed changes, and dishes. The staff are wonderful with a husband who has Parkinson's, and Jessica is highly valued for encouraging his therapy. Comfort Keepers provide care for a mother with dementia; the staff are friendly and well-trained, and the mother enjoys the extra companionship and activities. The caregivers and office staff are amazing and caring, supporting families from management to the phone operators during difficult times. Jeanne and Kim provided valuable support for the parents, and the caregivers and office were understanding, enabling the family to spend time with Dad.
The reviewer cautions not to hire Comfort Keepers for a loved one. The caregiver arrived late and claimed to be only 15 minutes late. None of the care instructions were followed, including meals and medications. The mother was charged $46 per hour for inadequate care. No notes were ever put in the system regarding the visit. The company refused a refund and offered only a free visit, making the reviewer feel the service was unsafe.Helping Heart in White Bear Lake, MN, delivered through Comfort Keepers' local team, is best suited for families seeking in-home care that preserves independence while delivering hands-on support. This option works well for seniors with dementia or Parkinson's, as well as those needing help with daily tasks, light housekeeping, meal preparation, transportation, and steady companionship. It is particularly appealing for families who want professional advocacy and clear communication from caregivers who will work within familiar home routines, coordinate with medical providers, and keep a loved one connected to familiar surroundings.
That said, this choice may not be ideal for every situation. If a loved one requires around-the-clock, highly clinical oversight, or lives with complex medical needs that demand constant nursing care on-site, alternatives - such as an on-site memory care or assisted-living setting with built-in clinical support - should be explored. Likewise, if reliability and punctuality are non-negotiable, or if a guaranteed, fully structured caregiving schedule is essential due to frequent hospitalizations or acute-to-severe care transitions, other providers with stronger accountability measures may be worth evaluating. Families should also consider budget realities, as costs can escalate with long-term, highly personalized in-home services.
The strongest pro lines up clearly: the staff, when aligned with families' goals, demonstrates genuine professionalism and advocacy. Reviewers repeatedly highlight caregivers who communicate well, respect boundaries, and push for meaningful engagement - whether encouraging a loved one with Parkinson's through therapy routines or arranging errands and daily activities that maintain autonomy. The relationship with office staff and coordinators is described as supportive, with caregivers who "go above and beyond" and a management team capable of explaining services, training peers, and adapting to changing care needs. This level of personal attention can translate into meaningful quality-of-life gains, especially for clients who value a warm, home-like atmosphere.
Nevertheless, the most serious red flag across the collection is a single negative account of delayed arrival, missed meals and medications, and poor record-keeping that culminated in a hospital re-admission for a family member. That outlier underscores a real risk: even well-intentioned, compassionate caregivers can falter if scheduling is inconsistent, notes aren't logged, and there isn't a robust accountability framework. While others rave about reliability and the positive impact on families, this instance invites a careful, concrete due-diligence approach. Prospective clients should demand a detailed care plan, explicit scheduling contingencies, and a direct line to a supervisory contact who can field concerns in real time.
Taken together, Helping Heart offers a compelling value proposition for families who want to preserve home life while securing steady, compassionate care. The combination of trained caregivers, practical support with daily tasks, and proactive family communication creates a powerful support system for aging loved ones who do not yet require institutional care but do need reliable oversight and meaningful companionship. The key to success lies in selecting caregivers with compatible personalities, establishing a clear care plan, and maintaining open, documented channels for feedback and adjustments as needs evolve.
For decision-makers, the practical path is clear. If the priority is keeping a loved one at home with high-quality, relationship-based care and the family can invest in careful oversight and contingency planning, this option is worth pursuing. Do not overlook the importance of checking references, requesting a trial period, and securing written agreements that specify response times and backup caregivers. If a more predictable schedule, higher-level clinical oversight, or a structured daily routine within a facility setting is non-negotiable, or if past scheduling lapses would be intolerable, it is prudent to compare other home-care providers or consider moving toward a licensed assisted-living or memory-care environment. In the right circumstances, Helping Heart can be a life-changing ally; in others, alternatives may better align with the needed level of reliability and care intensity.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (15 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Helping Heart assisted living community in White Bear Lake, MN offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community provides fully furnished apartments with access to cable or satellite TV and Wi-Fi/high-speed internet. Each apartment also features a kitchenette, allowing residents the option to prepare their own meals if desired.
Residents at Helping Heart receive 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The community also offers medication management and coordination with health care providers to ensure that all medical needs are met. Special dietary restrictions, including diabetes diets, are accommodated in meal preparation and service.
Helping Heart promotes mental wellness through its mental wellness program, offering activities designed to enhance cognitive function and emotional well-being. Resident-run activities and scheduled daily activities provide opportunities for socialization and engagement within the community.
The location of Helping Heart is convenient for both residents and their families, with nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. Transportation arrangements are available for medical appointments as needed.
With its array of amenities, comprehensive care services, and convenient location near various amenities in White Bear Lake, the Helping Heart assisted living community is dedicated to providing a comfortable and supportive environment for older adults in need of assistance with daily tasks while promoting independent living.
Helping Heart is located at 4159 Parkridge Drive, White Bear Lake, MN 55110 in Washington County, Minnesota
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