2915 Waters Road Ste 109, Eagan, MN 55121
For more information about senior living options: (844) 490-3973
Accredo Health Group's monthly cost for a one-bedroom unit is significantly higher than that of both Dakota County and the broader state of Minnesota, coming in at $4,500. In contrast, Dakota County offers a more affordable option at $2,715, while the average in Minnesota stands at $2,893. This discrepancy highlights Accredo Health Group's premium pricing structure, which may reflect specialized services or amenities not typically available in county or state averages. For potential residents and families evaluating their options, it's important to consider what inclusions justify this higher cost and how they align with individual care needs and financial capacity.
| Floor plans | Accredo Health Group | Dakota County | Minnesota |
|---|---|---|---|
| 1 Bedroom | $4,500 | $2,715 | $2,893 |
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One reviewer noted that Walgreens offered the same price as insurance and could deliver the medication in the same week they requested it. The same reviewer mentioned using a Walgreens app coupon, which helped keep the price affordable.
They describe Accredo as the worst specialty pharmacy they've dealt with, citing chronic delays and incompetence. They claim it can take weeks to fill a prescription, despite repeated assurances it would be urgent. They describe customer service as horrific, with long holds and inconsistent or incorrect information from different representatives. They report prescriptions are frequently lost and prior authorizations are mishandled or delayed. They say they had to pay out of pocket due to delays, often with no real savings versus insured options. They state the company acts as a barrier rather than helping patients, effectively denying medication when needed. They note a lack of proactive communication, with automated delays and no timely notification. They describe missed doses and health risks resulting from delays and poor process management. They mention switching to Walgreens or another pharmacy to obtain meds quickly and cheaply, highlighting dissatisfaction with Accredo. They criticize the lack of an email contact and poor coordination among clinic, insurer, and pharmacy.Across a broad set of experiences, Accredo - Medica's specialty pharmacy - emerges in these accounts as a place where timely access to medications is routinely blocked by delays, miscommunication, and disengaged customer service. The tone is consistently frustrated and exhausted, with patients describing a pattern of promises that aren't fulfilled and processes that feel designed to create distance rather than deliver help when it's most needed. Several reviewers emphasize that their situation was not a one-off bad day but a recurring experience: delays that stretch from days to weeks, and in some cases, months, for medications that patients rely on for serious or chronic conditions.
A central thread in the feedback is the chronic lag between request and delivery. Some patients report waiting nearly a month before a prescription is ready to send, despite assurances that the order would be treated as urgent. Others describe monthly cycles of delays that force them into alternative arrangements, such as paying out of pocket at another pharmacy, sometimes simply to avoid the risk of missing doses. There are frequent mentions of early fills or urgent processing being promised and then never materializing, followed by repeated follow-up with little to no progress. The frustration is compounded by the sense that the delays aren't due to legitimate clinical or insurance hurdles alone, but rather to systemic inefficiencies within the company.
Customer service emerges as a particularly troubling bottleneck. Review after review describes long holds (often 45 minutes to an hour or more), calls that yield different or wrong information from one representative to the next, and a pervasive feeling that staff treat patients as obstacles rather than allies. Some patients report that escalation to management is the only path that yields any tangible movement, but even that relief is inconsistent and can fail to resolve the core issue. Language like "parasitical middle-man" or "Bridge Troll" underscores a perception that the company exists more to stall than to help. The lack of consistent contact channels - some noting the absence of an email address or reliable direct line - adds to the sense of being left in the dark about what's happening with their own prescriptions.
Insurance and billing complications feature prominently in many stories. Reviewers describe confusion and mismatches between what the clinic, the insurer, and the pharmacy require, with frequent claims that prescriptions are approved or in process but then disappear. Double insurance scenarios, misapplied benefits, and mismanaged prior authorizations lead to additional calls and still no resolution. Some patients recount being charged or threatened with collection notices for longstanding balances despite assurances that claims are resolved - situations that can create distress and intersect with broader financial pressures. The experience of trying to coordinate with copay assistance programs and early-fill approvals is described as a maze, where different parties' requirements collide and force patients to become their own advocates.
The impact on patients' health and daily lives is undeniably acute in these reviews. Several accounts describe missed doses and delays that jeopardize disease control or symptom management. One person notes the emotional toll of contemplating stopping a life-sustaining auto-immune treatment due to the hassle and stress of obtaining the medication. Others emphasize the health risks of inconsistent access, especially when the medication is critical to managing a chronic condition. There are also practical burdens cited - hours spent on the phone, the need to seek alternative pharmacies at significant cost, and the stress of navigating a process that feels unresponsive to urgent medical needs.
A recurring sentiment is that, for many, Accredo is not just difficult to work with but the definitive barrier imposed by an insurance framework that forces them to rely on a single, underperforming specialty pharmacy. Several reviewers contrast their experience with other pharmacies - some finding faster, friendlier service elsewhere when possible, and at least occasionally stepping outside the insurer's preferred route by paying out of pocket or using a coupon from another chain. Even when there is a sense of obligation to stay with Accredo because of insurance constraints, the negative tone is clear: the experience is so frustrating and chaptered with errors that many openly question whether the company truly prioritizes patient care at all.
Overall, the feedback paints a picture of systemic operational problems rather than isolated mishaps. Reviewers describe a cycle of delays, inconsistent information, and poor communication that undermines trust and jeopardizes health outcomes. The prevailing verdict is harsh: the service is perceived as one of the worst experiences in the realm of specialty pharmacies, with some calling for avoidance if at all possible and others acknowledging that, for now, it is the only option their insurance will permit. The collective voice is a strong indictment of a system that many patients feel treats their medications as an administrative hurdle rather than a critical lifeline.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (5 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Accredo Health Group in Eagan, MN is a vibrant and fully furnished assisted living community that offers a range of amenities to ensure the comfort and convenience of its residents. The spacious accommodations are equipped with cable or satellite TV, Wi-Fi/high-speed internet, and telephone services.
Residents can enjoy delicious meals in the dining room, which caters to special dietary restrictions. Housekeeping services are provided to maintain cleanliness throughout the community. Additionally, there is a kitchenette available for residents who prefer cooking their own meals. Outdoor spaces and gardens offer opportunities for relaxation and enjoying nature.
Accredo Health Group provides exceptional care services with 24-hour supervision by trained staff. Residents receive assistance with daily activities such as bathing, dressing, and transfers. The community also coordinates with healthcare providers to ensure seamless medical care for its residents. A mental wellness program is in place to promote emotional well-being.
Medication management is offered to ensure that residents take their medications correctly and on time. Diabetes diet plans are available along with meal preparation and service. Transportation arrangement for medical appointments is provided for convenience.
Residents at Accredo Health Group can participate in resident-run activities as well as scheduled daily activities organized by the community. This encourages socialization, engagement, and overall well-being.
The community is conveniently located with several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and theaters nearby. This ensures easy access to various amenities and services within the neighborhood.
Accredo Health Group offers a welcoming environment where seniors can receive top-notch care while enjoying an enriching lifestyle surrounded by convenient amenities and nearby attractions.
Accredo Health Group's monthly cost for a one-bedroom unit is significantly higher than that of both Dakota County and the broader state of Minnesota, coming in at $4,500. In contrast, Dakota County offers a more affordable option at $2,715, while the average in Minnesota stands at $2,893. This discrepancy highlights Accredo Health Group's premium pricing structure, which may reflect specialized services or amenities not typically available in county or state averages. For potential residents and families evaluating their options, it's important to consider what inclusions justify this higher cost and how they align with individual care needs and financial capacity.
Accredo Health Group is located at 2915 Waters Road Ste 109, Eagan, MN 55121 in Dakota County, Minnesota
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