3900 Fairway Place Nw, Rochester, MN 55901
For more information about senior living options: (844) 490-3973
The staff are very helpful and polite. The staff are friendly and knowledgeable.
The company has a huge problem with communication. They go through people like crazy. They ripped customers off for mileage promised by the manager. They can't keep workers because many clients are upset about being lied to and given false information. The reviewer says anyone who works there would have to be nuts and a very bad person.International Quality Homecare in Rochester, MN is best suited for families seeking in?home care that feels personable and responsive, delivered by staff who come across as friendly and competent in day?to?day tasks. The warmth and practical help are real strengths, and for short bursts of caregiving or when immediate, courteous interaction matters, the team can be genuinely reassuring. But reliability hinges on a variable staffing backbone, making steady routine care something to vigilantly monitor rather than a guaranteed constant.
Those for whom consistency, predictable scheduling, and transparent billing are nonnegotiable should seriously consider alternatives. Established homecare agencies with longer track records, or local assisted living options with on?site supervision, tend to offer steadier caregiver assignments and clearer escalation paths for problems. If a long?term care plan demands a dependable team with minimal turnover and crisp communication, this provider may fall short of those expectations.
The most visible positives are genuine: staff members are helpful, polite, and capable of handling everyday tasks with a caring tone. When a caregiver happens to be in place, families often experience responsive, courteous interaction and practical hands?on support. Yet the flip side is confounding: the agency appears to struggle with high turnover and inconsistent communication. Multiple reviews describe frequent staff changes, missed or miscommunicated scheduling, and a broader pattern of promises that are not consistently kept, including mileage arrangements. In the care matrix, warmth alone cannot compensate for ongoing instability and the friction created by unclear, uneven communication.
The bottom line is that these pros can illuminate what the service can do well in the moment, but they do not cancel the weight of the cons. Staffing churn disrupts routines, complicates coordination with families and other providers, and erodes trust - precisely the elements families rely on for daily, ongoing care. Billing and logistical promises - whether about mileage, travel time, or coverage during vacations - tend to become flashpoints when caregivers rotate or when a single point of accountability is missing. Where continuity is valued, these gaps tend to overshadow any moments of personalized, friendly care.
Red flags to weigh include the frequency of caregiver turnover, gaps in scheduling, and reported difficulties in obtaining timely, clear information about who is coming and when. A robust care plan requires a designated supervisor, a dependable primary caregiver with a scheduled backup, and a transparent, written policy on costs, mileage, and changes in staff. Families should press for a formal, easily accessible complaint process with documented responses, and insist on references who can speak to long?term reliability rather than episodic interactions. Without these guardrails, the day?to?day experience becomes inconsistent rather than reassuring.
Before engaging, proactive families should demand concrete assurances: the average tenure of frontline caregivers, a guaranteed primary caregiver with a stable back?up, and a detailed service agreement outlining scheduling, costs, and escalation steps. Request client references and recent change logs, and require oversight from a supervisor who can be contacted promptly. A trial period is invaluable to test whether the care team can sustain a stable routine over several weeks and whether communication remains clear as needs evolve. This diligence is essential to separate workable days from the recurring disappointments reported by many clients.
In the end, International Quality Homecare offers genuine warmth and practical daily caregiving, but its value hinges on a family's willingness to supervise and manage ongoing staff variability. For households where continuity, trustworthy billing, and predictable schedules are nonnegotiable, exploring alternatives with stronger track records is prudent. For those who can tolerate variability, stay engaged, and value immediate responsiveness when a caregiver is present, this agency can meet practical, day?to?day needs - but only with disciplined oversight, clear expectations, and a preference for stable, well?communicated care plans.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Rochester International (12 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to International Quality Homecare in Rochester, MN. Our assisted living community offers a range of amenities and care services to ensure that our residents have a comfortable and fulfilling living experience.
Our fully furnished apartments feature cable or satellite TV, Wi-Fi/high-speed internet, and a telephone for your convenience. Each apartment also comes with a kitchenette for those who enjoy cooking their own meals. Housekeeping services are provided to help maintain a clean and tidy living environment.
Our community boasts beautiful outdoor spaces and gardens where residents can relax and enjoy the fresh air. We also offer move-in coordination services to assist residents with the transition into our community. Guests are welcome to join us for restaurant-style dining in our spacious dining room, where we accommodate special dietary restrictions.
Residents have access to a small library and can participate in resident-run activities as well as scheduled daily activities organized by our staff. Our mental wellness program is designed to promote emotional well-being among our residents.
At International Quality Homecare, we provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated caregivers ensure that each resident's diabetes diet is carefully managed, and medication management services are available for those who require them.
Our location in Rochester offers numerous amenities nearby for the convenience of our residents. With 8 cafes, 2 parks, 15 pharmacies, 11 physicians, 25 restaurants, 1 transportation service, 5 places of worship, 2 theaters, and 14 hospitals nearby, there is always something to explore and enjoy.
Come join us at International Quality Homecare in Rochester, MN - where quality care meets comfortable living.
International Quality Homecare is located at 3900 Fairway Place Nw, Rochester, MN 55901 in Olmsted County, Minnesota
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