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PHC Maple Grove

PHC Maple Grove is an assisted living community in Maple Grove, MN.

Information last verified:

9962 104Th Avenue North, Maple Grove, MN 55369

For more information about senior living options: (866) 208-4318

3.6 from 114 reviews
5 stars
58
4 stars
18
3 stars
3
2 stars
1
1 stars
34

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2020

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Overall Review of PHC Maple Grove

common 10 reviews mention this

Friendly, helpful staff shows up

Residents describe staff as friendly and professional.

Across multiple reviews, people report being treated with kindness, professionalism, and patience. Several reviewers also highlight specific staff members making the process feel easier and more reassuring, including during procedures and follow-ups. One review notes the information desk helped incoming patients find directions, while others mention staff explaining care and answering questions.

caveat 6 reviews mention this

Long waits and scheduling issues

Waiting and scheduling problems come up repeatedly.

A recurring concern in reviews is how long people wait for appointments or check-ins. Some reviewers describe being kept waiting far past expectations, while others mention confusion about hours or receiving conflicting information that affected their plans. Several comments also point to operational friction like missed appointments, slow processing, or delays that made the experience stressful.

caveat 5 reviews mention this

Billing errors and repeated charges

Some reviews raise concerns about billing accuracy.

Several reviewers describe billing problems such as double-charging, repeated bills, and difficulties getting errors corrected. A few comments mention upcoding or unexpected out-of-pocket costs after an estimate. Others say insurance information was not handled correctly, leading to additional charges and follow-up work.

common 3 reviews mention this

Clean, organized environment

Reviewers often describe the setting as clean and pleasant.

A number of reviews mention the facility as clean, well-kept, and pleasant to be in. Some comments also highlight a streamlined flow during visits and easy navigation or parking. This aligns with the community’s included conveniences like housekeeping services and outdoor space, which support a maintained, comfortable day-to-day environment.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 4 resident community capacity 4 resident community capacity

Types of Care

  • Assisted Living Assisted Living

Amenities

  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Minneapolis-St Paul International (20 miles away) Minneapolis-St Paul International (20 miles away)

Care Services

  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Walgreens (1.4 miles)
  • Hy-Vee Pharmacy (2.7 miles)
  • CVS Pharmacy (3.6 miles)
  • Walgreens (3.6 miles)
  • Walgreens (3.8 miles)
  • Walgreens (3.8 miles)
  • CVS Pharmacy (4 miles)

Physicians

  • Suburban Radiologists (2.5 miles)
  • Fairview Maple Grove Medical Center (2.9 miles)
  • Mercy Orthopedics Clinic (3.4 miles)
  • North Suburban Eye Specialists (3.4 miles)
  • Northstar Pain Care Clinic (3.6 miles)
  • North Memorial Gastroenterology (3.6 miles)
  • HealthPartners Riverway Clinic Anoka (4.4 miles)

Restaurants

  • Willy Mccoys Champlin (2.6 miles)
  • Panchero's Mexican Grill (2.6 miles)
  • Wahlburgers (2.6 miles)
  • Lookout Bar & Grill (2.7 miles)
  • Raising Cane's Chicken Fingers (2.8 miles)
  • Raising Cane's Chicken Fingers (3.4 miles)
  • Rock Elm Tavern (3.5 miles)

Parks

  • Pennisula Park (3.4 miles)
  • Pinebrook Park (4 miles)
  • Riverdale Park (5.2 miles)
  • Crooked Lake Park & Beach (5.7 miles)
  • Corcoran Lions Park (6.9 miles)
  • Plymouth Dog Park (7.2 miles)
  • Kelsey Round Lake Park (7.4 miles)

Cafes

  • Starbucks (3.7 miles)
  • Caribou Coffee (3.9 miles)
  • Caribou Coffee (5 miles)
  • Starbucks (6.4 miles)

Places of Worship

  • Ephiphany Catholic Church (4.8 miles)
  • Saint Katharine Drexel Catholic Church (6.3 miles)

Hospitals

  • Anoka Metro Regional Treatment Center (5.1 miles)

Theaters

  • AMC Coon Rapids 16 (6.3 miles)
  • Andover Cinema (6.9 miles)

Frequently Asked Questions

Where is PHC Maple Grove?

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