Bickford Of North Branch

38610 14Th Avenue, North Branch, MN 55056

For more information about senior living options: (844) 490-3973

4.3 from 7 reviews
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Assisted Living Memory Care

Overall Review of Bickford Of North Branch

Pros

  • pro The staff are loving, caring, and attentive.
  • pro The administrator and staff are awesome.
  • pro The staff at Encore are phenomenal and truly care for residents.
  • pro They take amazing care of residents, even during challenging times.
  • pro The facility offers lots of activities to keep residents entertained, enriched, and socially engaged.
  • pro The community is a nice, supportive environment for residents and their families.
  • pro The staff do their best to ensure all residents are doing well.

Cons

  • pro There is no receptionist to answer the phone during business hours, so calls often go unanswered.
  • pro Most calls go unanswered (about 9 out of 10 times), forcing families to drive to the facility for help.
  • pro Staffing shortages are present, making it difficult to meet all residents' needs.
  • pro The owner is perceived as money-focused, with little investment in building upkeep or fixing the sidewalk.
  • pro The kitchen has plumbing backups.
  • pro Gas has been close to being shut off several times due to unpaid bills.

Review

Entering the world of assisted living is rarely something families anticipate, and yet the experiences shared here reveal a heartfelt journey marked by warmth, devotion, and at times, logistical headaches. Across several stories, Encore emerges as a place where residents are treated with genuine care, where staff become more like a second family, and where the emotional quality of daily life often shines through even as families grapple with the realities of aging and dementia.

A common thread throughout the testimonials is the sense of being held by a team that feels like family. One caregiver reflects on the "loving hands" that guided her mother through a difficult journey, describing the final months as comfort-filled and emotionally supportive for the entire family. Another speaks of administrators and staff who are "awesome," underscoring a culture of empathy and attentive, dignified care. The impression left is that the people at Encore don't just manage daily routines; they cultivate an atmosphere in which residents feel seen, safe, and valued, especially those facing memory care challenges.

Transitioning to assisted living or memory care is notoriously difficult for families, but several voices highlight how Encore rises to that challenge. The staff are praised for the level of attention given to residents transitioning into new living arrangements, and the community is praised for the social fabric it provides. Activities and events are described as top-notch, designed to keep residents engaged, connected, and enriched. For many families, the assurance that their loved ones are "throughly cared for" and included in meaningful activities brings a sense of relief and trust in the continuity of care, even as memories fade or adapt to new routines.

The personal anecdotes about residents - especially grandmothers - paint a vivid picture of what life feels like inside Encore. Families describe the residents as being lovingly tended to by kind, patient staff who strive to keep everyone involved and well. The atmosphere is depicted as warm and inclusive, with staff making concerted efforts to ensure residents are doing well, staying socially connected, and enjoying a sense of purpose through daily life and shared experiences. In short, the care experience is framed as more than medical supervision - it is about nurturing dignity, joy, and companionship in daily living.

As with any facility, the everyday operation includes challenges that some families found frustrating. A recurring concern centers on communication and accessibility: a receptionist or designated office contact is not always available during business hours, and calls are frequently not answered, requiring messages that are not always returned promptly. This meant that families sometimes faced extra trips - such as driving about 20 miles - to assist a loved one with small, everyday tasks like adjusting a hearing aid or locating reading glasses. While these issues do not negate the quality of direct care, they highlight gaps where the experience of coordinating care could be smoother and more responsive.

There is also a more pointed critique touching on financial and maintenance realities. A few reviews describe situations where bills were not paid on time, gas service was at risk of being cut off, and the kitchen faced plumbing backups. The sentiment conveyed is that the owner may be more focused on immediate revenue, with less willingness to invest in building updates or front-entry sidewalk repairs. Taken together, these remarks suggest operational and financial strains that can color a family's overall impression, especially when day-to-day concerns extend beyond the residents' emotional and physical well-being to the building's upkeep and long-term stability.

Despite these concerns, the prevailing narrative remains one of deep appreciation for the people who make Encore a compassionate home. Families consistently acknowledge the genuine care, the sense of community, and the meaningful activities that enrich residents' lives. The contrast between the heartening stories of care and the practical difficulties of administration and maintenance offers a nuanced portrait: Encore is a place where love and dedication are palpable and where residents often thrive on the human connections that staff cultivate, even as operational challenges remind families that no setting is perfect.

In sum, the experiences shared paint Encore as a community anchored in care and connection. The staff's kindness, the welcoming environment, and the emphasis on meaningful engagement for residents - especially those navigating memory care - stand out as the defining strengths. At the same time, families note opportunities for improvement in office responsiveness and facility upkeep, highlighting a complex but ultimately human picture of life in a small, devoted assisted living community. For anyone considering Encore, the stories suggest a place where heart matters - and where thoughtful conversations about communication and maintenance are a natural part of planning for a loved one's future.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Bickford of North Branch is an assisted living community located in North Branch, MN. This community specializes in memory care services for individuals with dementia or Alzheimer's disease. The residents at Bickford of North Branch are provided with a range of amenities and care services to ensure their comfort and well-being.

The apartments at Bickford of North Branch are fully furnished and include cable or satellite TV, telephone, Wi-Fi/high-speed internet, and a kitchenette. Housekeeping services are provided to maintain cleanliness and tidiness. Residents also have access to outdoor spaces such as a garden for relaxation and enjoyment.

The dedicated staff at Bickford of North Branch offers 24-hour supervision to ensure the safety and security of the residents. They provide assistance with activities of daily living including bathing, dressing, and transfers. Medication management is available to ensure proper administration of medications. The community also coordinates with health care providers as needed for specialized care.

A key feature of Bickford of North Branch is its specialized memory care programming. This includes a mental wellness program aimed at promoting cognitive function and supporting individuals with mild cognitive impairment. Special dietary restrictions are accommodated through meal preparation and service that caters to individual needs.

Residents can engage in resident-run activities as well as scheduled daily activities that promote socialization, mental stimulation, and physical well-being. Nearby amenities include cafes, parks, pharmacies, restaurants, places of worship, and hospitals.

Overall, Bickford Of North Branch provides a supportive and stimulating environment for individuals requiring memory care services in North Branch, MN.

Nearby Places of Interest

Restaurants

  • McDonald's (0.2 miles)
  • Olde Brick Inn (0.7 miles)
  • North Ridge Winery (4.9 miles)
  • The Fuse Bar & Grill (5.5 miles)
  • Full Moon (6 miles)
  • Local Bar & Lounge (6 miles)
  • Jumpin' Jacks (6.8 miles)

Hospitals

  • Cambridge Medical Center (0.3 miles)
  • Fairview Lakes Health Services (10.5 miles)
  • Allina Hospitals & Clinics (12 miles)
  • Memorial Hospital Association of Cambridge (12.1 miles)
  • Cambridge Medical Center Eye Clinic (12.3 miles)
  • Abbott Northwestern Hospital (12.3 miles)

Pharmacies

  • Fairview Pharmacy Services (0.4 miles)
  • Lindstrom Snyder Drug (10.3 miles)
  • Lindstrom Thrifty White Pharmacy (10.3 miles)
  • Thirft White (10.4 miles)
  • Chisago Drug (10.6 miles)
  • Target Pharmacy (11.1 miles)
  • Cub Pharmacy (11.2 miles)

Cafes

  • Higher Grounds Cafe (0.5 miles)
  • Northwoods Roasterie (10.7 miles)
  • Caribou Coffee (11.3 miles)
  • Starbucks (11.3 miles)
  • City Center Market (12 miles)
  • City Center Cafe (12 miles)
  • Caribou Coffee (12 miles)

Physicians

  • Fairview North Branch Clinic (0.7 miles)
  • Allina Medical Clinic (11.3 miles)
  • East Central Audiology (11.6 miles)
  • Horizons Psychi Atry (12.2 miles)
  • Cambridge Eye Center (12.2 miles)
  • Fairview Clinics (12.2 miles)

Parks

  • Harder Park (2.1 miles)
  • Roger Johnson Memorial Park (2.4 miles)
  • Lyman Park (9.9 miles)
  • Chuckie Lundquist Park (10.6 miles)
  • Beach Park (10.6 miles)
  • Surfland Park (10.7 miles)
  • Tolzmann Park (11.1 miles)

Places of Worship

  • Salem Lutheran of Oxford Aflc (4.9 miles)
  • Salem Church (5 miles)
  • Apostolic Gospel Church (5.4 miles)
  • St John's Lutheran Church (7.6 miles)
  • Country Roads Church (8.8 miles)
  • South Isanti Baptist Church (9.3 miles)
  • Lakeside Christian Church (9.6 miles)

Transportation

  • Wildlife Taxidermy (9.8 miles)

Frequently Asked Questions

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Nearby Communities

Assisted Living in Nearby Cities

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