8525 Edinbrook Crossing # 100, Brooklyn Park, MN 55443
For more information about senior living options: (844) 490-3973
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Jenn Flatley's dementia session was informative, engaging, and resonated with the community. Arroudy L is patient, kind, and professional, handling challenging situations with grace. Arroudy is a perfect fit to care for someone who had a stroke and now has aphasia. Dawn is kind, friendly, professional, and knowledgeable in caregiving. Patricia Fitzgerald is caring, punctual, and professional beyond measure. Janice is prompt and enjoys doing what the client enjoys. Tamera has increased the quality of life for mom and truly cares. Ivy Anderson is a blessing - always on time and dedicated to her clients.
Many caregivers lacked life skills and were of little help. The agency was criticized for not adequately training its staff and was urged to implement improvements such as a mock apartment, a trainer, and uniform training for all services. The service was described as considerably more expensive than a full-time nursing home and not 100% reliable. The reviewer felt the agency should proactively contact customers rather than asking them to reach out, despite having their contact information on file. The experience was described as disappointing and the costs as wasted money.Lenox Community Center recently hosted a Lunch & Learn session for the St. Louis Park Senior Program, and the presenters, Jenn and Paayal, delivered a standout program on dementia. Attendees found the session informative, engaging, and deeply resonant with the needs and experiences of the community. Their warmth, mastery of the topic, and approachable style left a meaningful impression, and many from the room felt better equipped to understand and support loved ones facing dementia. The impact of their work extended beyond the session itself, underscoring the value of accessible expertise and compassionate communication in elder care.
In the wake of that event, several neighbors and friends have highlighted the personal kindness and helpfulness they've encountered in daily interactions. Nicole's ongoing kindness and readiness to assist has stood out, reinforcing a broader impression of a community culture that values empathy and practical support. It's clear that the same spirit of care discussed in the Dementia Lunch & Learn is alive in everyday acts of generosity and attentive listening.
Turning to in-home care, one compelling testimony comes from Dan R., a friend of Bob O. Dan observes Arroudy L. caring for Bob, noting that Arroudy attends to Bob's regular needs throughout the day with patience and reliability. According to Dan, Bob's stress has visibly decreased since Arroudy began working with him, and Dan emphasizes Arroudy's personal qualities - patience, kindness, and a non-threatening demeanor - as essential to creating a calmer, more dignified daily experience. Dan's praise centers on Arroudy's reliability, professionalism, and ability to handle challenging situations with grace, culminating in a strong recommendation that Arroudy is a highly qualified caregiver who will remain a great professional asset.
Another strong thread of praise centers on Arroudy L. again, with thanks directed specifically at Visiting Angels for sending such a compassionate caregiver to a friend who suffered a stroke and now lives with aphasia. The reviewer describes Arroudy as patient, kind, respectful, and excellent in care, underscoring the deep appreciation for the caregiver's skill in communicating and supporting someone with complex needs.
Dawn's contributions are also highlighted in several remarks. Dawn is described as absolutely fabulous - kind, friendly, professional, and knowledgeable about caregiving for Nancy. These consistent endorsements of Dawn's approach reinforce the impression that Visiting Angels assigns staff who combine practical competence with genuine warmth and a professional demeanor that puts families at ease.
However, the experiences aren't presented as flawless or uniform. One update notes a transactional frustration: after weeks of service, the client reports that Visiting Angels encouraged them to "reach out" to the agency, despite having extensive contact information already on file, including a history of substantial payments. The sentiment here is not against care, but against the sense of being treated as a problem to fix rather than a person in need of support. This sentiment signals a gap between expectations and follow-through and serves as a reminder of the importance of proactive and responsive communication.
A later update offers a more nuanced view after 45 days of service. The reviewer acknowledges that about half of the caregivers appeared to lack "life skills" and were less helpful than hoped, describing a missed opportunity for training and standardization. The critique suggests that the agency would benefit from a more robust training program - envisioned as a mock apartment, a dedicated trainer, and a uniform approach to all services - to improve efficiency, consistency, and cleanliness. The reviewer also notes that the service is substantially more expensive than a full-time nursing home and not 100% reliable, highlighting financial and reliability considerations that families weigh carefully when choosing in-home care.
Even with these caveats, the original post recounts a deeply positive core experience. A 91-year-old father became bed-bound after a hospital stay, and Visiting Angels was initially recommended by the VA. The family describes the agency as a "Godsend" for addressing a comprehensive spectrum of needs - from in-office support with Aleah to hands-on care by Tammy, LaChrisha, Angel, Kurt, and D, all of whom were described as fabulous in every way. The family's gratitude remains strong, and they would not consider seeking care from another home care agency, underscoring the trust they placed in Visiting Angels during a trying time.
Caregiving stories continued to reflect a deep sense of relief and trust. Paulina, a caretaker for the family's dad since Christmas, is highlighted for her exceptional care - she treats the dad like family, showers him, helps with bed cleanliness, apartment upkeep, and meal preparation. The family credits Paulina and Visiting Angels with lifting a heavy burden and serving as true blessings to the household. Similarly, the mother's care is described as being well supported by Jenn Flatley, whose match with mom was so effective that mom looks forward to their sessions and frequently speaks about how well they work together, leaving mom's days infused with companionship and joy.
Beyond individual caregivers, the testimonials celebrate several staff members who consistently go above and beyond. Angela and Michele offer thanks for Dawn's care, while Patricia Fitzgerald is praised as an "Angel" who is punctual, caring, and professional - an embodiment of the dependable, compassionate service families rely on. Janice's twice-weekly visits and Tamera's impact on mom's quality of life underscore the value of consistent, attentive routines. Aleah is described as professional and compassionate, and Mary is repeatedly celebrated as a blessing who understands mom and goes the extra mile. The same sentiment extends to the broader Visiting Angels team, with stories of 24/7 coverage, the ability to restore a family's peace of mind, and caregivers who truly treat clients as if they were their own loved ones.
The most touching accounts come from a family whose father faced repeated falls and mounting risk. The Visiting Angels staff stepped in at a critical moment, with George singled out for his attentiveness, kindness, and gentle care. The father's own praise - calling George a good man - speaks to the deep trust and emotional comfort that effective caregiving can foster. Another testimonial highlights Ivy Anderson, whose consistent presence, timeliness, and dedication have made a meaningful difference for a mother battling Alzheimer's disease, illustrating how dependable caregivers can become a source of daily stability and warmth.
Finally, the closing notes celebrate Cate M. for exceeding expectations, with Cate's care described as better than could be imagined and her understanding of dementia helping the mother feel both happy and safe. Mary Poliac is praised for initiative, kindness, honesty, thoughtfulness, and compassion - qualities that reassure families that their loved ones are well cared for, while also lightening the load on busy households. Across stories of ALS and dementia, bed-bound seniors and adults with mobility challenges, the common thread remains clear: skilled, compassionate caregivers who treat clients with dignity, build trust with families, and provide a steady, reassuring presence when it matters most. The testimonials collectively reflect a deep appreciation for Visiting Angels and the caregivers who, through patience, professionalism, and heartfelt care, make a meaningful difference in the lives of seniors and their families.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (17 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Visiting Angels XII in Brooklyn Park, MN is a well-equipped assisted living community that offers a comfortable and convenient lifestyle for seniors. The residents here have access to a range of amenities that ensure a pleasant living experience. Each room is fully furnished and includes cable or satellite TV for entertainment purposes. The community also provides Wi-Fi/high-speed internet, allowing residents to stay connected with loved ones and the outside world.
Meals at Visiting Angels XII are taken care of with ease, as there is a dining room where residents can enjoy delicious and nutritious meals prepared by the staff. Special dietary restrictions are accommodated to ensure that each resident's specific needs are met. Housekeeping services are provided, alleviating the burden of daily chores.
The community boasts beautiful outdoor spaces and gardens where residents can relax, take walks, and enjoy fresh air. For those who prefer indoor activities, scheduled daily activities keep everyone engaged and entertained throughout the day. Additionally, there is a mental wellness program in place to support residents' emotional well-being.
In terms of care services, Visiting Angels XII offers 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that medications are taken on time and as prescribed. The staff also coordinates with health care providers to ensure comprehensive care for each resident.
Transportation arrangements are made for medical appointments, ensuring that residents have easy access to necessary healthcare services. In addition to medical transportation, the community is conveniently located near cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
At Visiting Angels XII in Brooklyn Park, MN seniors can expect a comfortable living environment combined with attentive care services that cater to their specific needs.
Visiting Angels XII is located at 8525 Edinbrook Crossing # 100, Brooklyn Park, MN 55443 in Hennepin County, Minnesota
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