7800 Metro Parkway Ste 100, Bloomington, MN 55425
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A reviewer expresses a deep concern about a change in how a health care provider delivers support to its clients, specifically noting that grocery pickup services have been cut. This change is framed as more than an inconvenience; it is described as a concrete loss of a vital assist that many clients previously relied on to maintain their independence and health. The message highlights that groceries and related errands are a practical part of daily life for those who depend on the organization, and removing this service is seen as a significant shift in the level of care offered.
The impact of this policy change is described in stark terms: for people who are confined to wheelchairs and do not have a significant other to help with shopping and errands, the loss of grocery pickup is an "extreme hardship." The summertime or non-winter months might still pose challenges, but the reviewer stresses that winter intensifies the trouble. Snow, ice, and cold conditions compound the difficulty of getting groceries, and the absence of a formal support mechanism makes it much harder for these clients to stay fed and maintain basic routines.
A central point of the critique is the stance that the policy change should not be imposed on wheelchair users. The reviewer argues that the needs of those who rely on assistance should have been a primary consideration in any revision or reduction of services. The language suggests that the policy shift was implemented without adequately weighing the consequences for a particularly vulnerable group, implying a mismatch between the decision and the real-world needs of people who cannot easily adapt to the new arrangement.
The critique also assigns blame to management, characterizing the change as a result of "bad management." While the exact decisions or processes behind the policy shift aren't detailed, the sentiment is clear: there is dissatisfaction with how leadership handled the change, especially regarding how it affects participants who require consistent, hands-on support. The reviewer points to the need for more thoughtful planning, better communication, and a greater sensitivity to the vulnerabilities of wheelchair-reliant clients.
Against this backdrop of frustration with policy and management, the reviewer does acknowledge a positive element: the aide. The person providing direct care is praised for doing a great job. This suggests that, despite broader structural concerns about service cuts, the frontline workers who interact with clients and deliver daily care are seen as capable and commendable. The praise for the aide offers a counterpoint to the criticism of management, illustrating that the quality of direct care remains strong even when systemic decisions are questioned.
Taken together, the message paints a picture of a health care landscape where a policy change has tangible, negative consequences for some of the most vulnerable clients. The loss of grocery pickup is framed as more than a logistical tweak - it is a source of hardship that reverberates through daily life, especially in winter. The review calls for reconsideration of how such changes are implemented, urging more attention to the specific needs of wheelchair users and those without strong personal support networks. It also underscores the importance of maintaining strong, compassionate front-line care, as exemplified by the diligent performance of the aides.
The Senior Home Health Care II in Bloomington, MN is a vibrant and welcoming assisted living community that provides exceptional care and services to seniors. Our community offers a range of amenities to ensure the comfort and convenience of our residents.
Residents can enjoy their favorite shows and movies with access to cable or satellite TV in their fully furnished accommodations. Our spacious dining room provides an inviting space for residents to enjoy delicious meals that are prepared by our talented culinary team. For those who prefer to cook for themselves, each accommodation is equipped with a kitchenette.
Our community features beautiful outdoor spaces and gardens where residents can relax and soak up the fresh air. Housekeeping services are provided to ensure a clean and organized living environment at all times. Residents also have access to Wi-Fi/high-speed internet and telephone services, allowing them to stay connected with loved ones.
At Senior Home Health Care II, we understand the importance of providing comprehensive care services. Our dedicated staff is available 24/7 to provide supervision and assistance with activities of daily living including bathing, dressing, and transfers. We work closely with healthcare providers to coordinate medical care for our residents. Our team also ensures that residents receive proper medication management and adhere to diabetes diets or special dietary restrictions as needed.
We believe in promoting mental wellness among our residents. Our community offers a mental wellness program that includes engaging activities designed to stimulate cognitive function and promote social interaction. Additionally, we arrange transportation for medical appointments and provide transportation options for other needs.
Located conveniently near various amenities, there are numerous cafes, parks, pharmacies, restaurants, physicians' offices, theaters nearby. This allows our residents easy access to recreational activities as well as medical services.
At Senior Home Health Care II, we strive to create a warm and supportive environment where seniors can live comfortably while receiving the care they need.
Senior Home Health Care II is located at 7800 Metro Parkway Ste 100, Bloomington, MN 55425 in Hennepin County, Minnesota
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