7800 Metro Parkway Ste 100, Bloomington, MN 55425
For more information about senior living options: (866) 208-4318
Overall Review of Senior Home Health Care II
Pros
The aide does a great job.
Cons
The health care has cut grocery pickup for clients, which is an extreme hardship for those confined to wheelchairs and without a significant other to help.- In the winter, this loss of service is an even greater hardship.
- The policy change should not be forced on those in wheelchairs.
- Bad management.
Review
This community is best suited for families seeking reliable, hands-on personal care delivered by attentive aides, with the understanding that a broader package of in-house errands and shopping support is not guaranteed. It works for clients who can function with a lean service menu and who can arrange or rely on external help for groceries and similar tasks. In practice, the strongest fit is for residents who value consistent daily caregiving and can compensate for gaps in ancillary services through family, friends, or alternative arrangements. Those who expect a robust in-house shopping and errand program should look elsewhere, as this facility’s current model leans heavily on the direct-care relationship rather than on comprehensive added services.
Those weighing alternatives should consider whether in-home errands and grocery assistance are nonnegotiable. If a client relies on grocery pickup, medication delivery, or other practical supports to live independently, this community may fall short. Families that require flexible, dependable access to shopping assistance, especially during winter, will want to compare policies and past performance with other providers. For those who prioritize a strong clinical caregiver presence but can tolerate or compensate for limited non-care services, this option may still hold value, provided expectations are aligned with what is actually available.
The clearest strength lies in the direct-care staff. The aides are described as doing a great job, delivering competent, attentive, and responsive daily care. When it comes to hands-on assistance, safety, and companionship, the caregivers appear capable and dependable, offering a steady, personal touch that supports daily living activities. In scenarios where residents need steady monitoring, routine assistance, and respectful interaction, these aides demonstrate the level of consistency that families dread losing when a facility emphasizes policy rigidity over flexible support.
Yet the core weakness is structural: a policy shift that cuts grocery pickup and other routine errands, paired with what is characterized as poor management. The decision to reduce or eliminate these services creates a disproportionate hardship for wheelchair users and others who rely on assistance to maintain independence. The winter period intensifies that burden, making basic access to food and essentials less reliable and increasing the practical strain on families. In short, management decisions here directly undermine the everyday stability that families expect from assisted living, even when the bedside care itself is solid.
On balance, the benefits of strong aides do not fully offset the drawbacks of reduced service breadth and questionable governance. The strong point, quality hands-on care, can be meaningful, but it only goes so far when essential errands are stripped away and management signals that coverage may be contingent or inconsistent. For a client who can mobilize alternate support for shopping and errands, the facility may still be a reasonable short- to mid-term choice. For anyone who requires consistent in-house grocery and errand support, the risk of service gaps, especially in winter, makes alternative communities with more comprehensive, stable service packages a safer bet.
Final guidance: approach with a clear, written service plan that specifies what is guaranteed and what must be outsourced. Ask for up-to-date policy details, especially around winter operations and any exceptions for wheelchair users. Probe management’s track record for communication, problem-solving, and continuity of care when service changes occur. Compare with other Bloomington options that provide broader in-house support to avoid a mismatch between expectations and reality. In making a decision, prioritize whether dependable direct care or dependable access to errands and groceries will drive daily quality of life, and choose accordingly.
21 resident community capacity
Assisted Living
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Minneapolis-St Paul International (1 miles away)
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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