1816 Yellowstone Trail, Brooklyn Park, MN 55444
For more information about senior living options: (844) 490-3973
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Dr. Cassandra Garcia and Dr. Kathleen Pfaff are amazing, taking the time to listen and problem-solve. The doctors and nursing staff are professional, attentive, and genuinely care about patients' well-being. The nurse who checked in is outstanding and makes patients feel comfortable and respected. Dr. Mary Erickson is amazing, taking time to explain treatment plans and answer questions. The care team is not rushed and truly makes patients feel heard and supported. Dr. Nanton was wonderful with children, engaging them directly and addressing questions warmly. The facility is very clean and easy to find, contributing to a positive experience. The overall care at HCMC is excellent, with staff consistently delivering high-quality service.
The front desk staff are rude and unkind toward patients. The clinic is criticized for amateur administration and poor customer service. Front desk personnel cancel appointments without patient consent, causing scheduling confusion. The billing department is described as horrible, with mysterious charges and double billing. A doctor ignored patient requests and consent, including inducing labor without consent. Some staff are accused of gaslighting and talking down to patients, showing judgmental attitudes. The clinic is not affordable due to hospital/clinic facility fees. The overall experience includes rude nurses and long waits, signaling poor care. Several reviewers say they would never return and do not recommend the clinic.Sabainah Healthcare I is best suited for seniors who can actively partner with their care team, tolerate some variability in front-door service, and prioritize access to clinicians who will listen and tailor treatment. The reviews show a clear pattern: strong, patient-centered medical attention from several doctors and nurses can make a real difference, but that care is unevenly supported by administrative operations. Families should expect to invest time in locating the right provider within this network and in navigating inconsistent front-desk service, billing surprises, and scheduling quirks.
Those who may want to consider alternatives are primarily families for whom a consistently courteous admin experience and crystal-clear billing are non-negotiable. A number of reviews highlight rude or unhelpful front-desk staff, frequent appointment changes, and disputes over charges. When smooth check-in, predictable scheduling, and transparent costs are paramount - especially for older adults on tight budgets or with complex care needs - other clinics or systems with stronger administrative reliability may reduce stress and prevent friction that detracts from care.
On the upside, several clinicians receive repeated praise for taking time with patients, listening carefully, and problem-solving rather than rushing through visits. Providers such as Dr. Anonn, along with mentions of Dr. Cassandra Garcia, Dr. Kathleen Pfaff, and Dr. Mary Erickson, are lauded for empathy, clear explanations, and collaborative treatment planning. Nursing staff also earns acclaim in certain visits, with examples of comfort, patience, and attentiveness - even in situations visitors dread, like blood draws. When these positive encounters occur, they can significantly offset the unease caused by administrative gaps, making concrete clinical benefits tangible for the right patient.
The most frequent drawbacks center on front-desk interactions, check-in hurdles, and billing questions. Reviews describe deliberate or avoidable miscommunications, appointment cancellations without proper notice, and charges that are hard to justify or understand. Some patients report feeling talked down to or dismissed by certain staff, while others note that billing departments produce conflicting explanations and disputed invoices. These administrative frictions undermine otherwise solid clinical work and can erode trust over time, particularly for seniors who rely on predictable care routines and clear financial planning.
Where the positives can offset the negatives, a practical path emerges: identify a small group of trusted providers and build a dependable relationship with them, while actively managing the administrative side. This means requesting a known-good physician for ongoing issues, asking to connect with a supportive nurse during visits, and clarifying insurance coverage and expected charges up front. Families may benefit from assigning a single point person - a caregiver, family member, or social worker - who tracks appointment times, confirms reminders, and follows up on billing questions. When the care relationship is clearly anchored to reliable clinicians and a proactive admin liaison, the experience becomes far more predictable and tolerable.
Bottom line: Sabainah Healthcare I can be a solid option for seniors who can navigate the system and insist on working with empathetic clinicians. If consistent administrative service, transparent pricing, and reliable scheduling are essential, it is wise to compare a few alternatives in the area before committing. Seek out the doctors who are repeatedly praised, verify billing expectations before every visit, and insist on timely communications with a supervisor when issues arise. For families prepared to advocate and coordinate, this community offers meaningful clinical strengths; for those seeking a hands-off, friction-free experience, explore other options to avoid recurring administrative stress.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (16 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sabainah Healthcare I is an assisted living community located in the vibrant neighborhood of Brooklyn Park, MN. Our community offers a range of amenities and care services to ensure the comfort and well-being of our residents.
Our fully furnished rooms provide a cozy and welcoming atmosphere for our residents. They can enjoy delicious meals prepared by our skilled chefs in our spacious dining room, which also accommodates special dietary restrictions. Housekeeping services are provided to maintain a clean and organized living space.
Residents can relax and enjoy the outdoors in our beautiful garden or outdoor spaces. Wi-Fi/high-speed internet and telephone services are available to stay connected with loved ones.
Our dedicated staff assists with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure seamless medical care for our residents. Medication management is provided, along with diabetes diet support.
Transportation arrangement for medical appointments is available to make accessing healthcare easy and convenient for our residents. Additionally, we are conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
At Sabainah Healthcare I, we understand the importance of staying active and engaged. Therefore, we offer scheduled daily activities that cater to various interests and preferences.
Whether it's enjoying a meal with friends in our dining room or participating in engaging activities within and outside the community, Sabainah Healthcare I provides a warm and supportive environment for seniors seeking assistance with their daily needs while maintaining their independence.
Sabainah Healthcare I is located at 1816 Yellowstone Trail, Brooklyn Park, MN 55444 in Hennepin County, Minnesota
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