3300 County Road 10 #300B, Brooklyn Center, MN 55430
For more information about senior living options: (844) 490-3973
They were great.
The two employees were consistently late, sometimes by a half hour, with no communication about why or when they would arrive. They regarded lateness as no big deal. Both of them spent all their time on their phones. They lacked sufficient training to get the client up and dressed in the morning. The company discussed the client's finances with the client's helpers, which was totally unacceptable. The company is described as the worst service provider and is accused of mistreating its own employees, raising questions about its trustworthiness with clients.Nova Home Care in Brooklyn Center is best suited for families that want a loved one to stay at home and receive hands-on daily assistance on a flexible, person-by-person basis. This option works when care can be tightly aligned with established routines and mornings can be choreographed around dressing, grooming, and mobility tasks. The upside for such families is the comfort of familiar surroundings and the potential for highly individualized support, provided the agency can deliver dependable, punctual visits and clear boundaries around privacy and finances.
Those weighing alternatives should note that reliability and privacy are non-negotiables for some households. The strongest cautions from clients center on repeated lateness, with caregivers arriving well after scheduled times and offering little or no explanation. Another red flag is caregivers who appear disengaged, absorbed by their phones during visits, which undermines safety, momentum, and the dignity of the person receiving help. Privacy concerns compound the risk: one reviewer reports that finances were discussed with helpers, a breach that erodes trust and suggests weak controls over confidential information. Taken together, these signals indicate that for families needing unwavering consistency and professional boundaries, Nova Home Care may not be the first choice.
The practical appeal of Nova lies in its in-home, one-on-one dynamic. When visits are timely and caregivers are fully present, the relationship can resemble a personalized care partnership rather than a rigid schedule. In those scenarios, the flexibility to shape routines around a loved one's preferences - outings, meals, morning prompts - can preserve independence and minimize disruption. For families prioritizing staying at home over institutional care, the potential to customize support around daily life is compelling and, if reliably executed, can yield meaningful quality-of-life benefits.
Yet the negatives loom large enough to tilt the balance for many families. The most consequential issues are inconsistent arrival times and insufficient backfill for missed visits, which disrupt morning programs and raise safety concerns. When punctuality falters, the ability to maintain a predictable daily rhythm - crucial for someone who depends on external help to start the day - disappears. The privacy problem is equally serious; discussing client finances with aides crosses ethical lines and undermines trust. Reports that management or the environment may mistreat employees amplify concerns about accountability and the likelihood that problems will be escalated or addressed promptly. These patterns significantly limit confidence that the care experience will be stable over time.
To navigate these concerns, families should enter conversations with a clear set of expectations. Demand a written service agreement that guarantees punctuality, establishes a plan for caregiver backups, and provides a direct escalation path to a supervisor. Insist on strict privacy safeguards, including a policy prohibiting disclosure of client finances to aides and routine privacy training for staff. Request routine performance reviews and access to caregiver turnover data, so that ongoing quality control is transparent. Consider a short trial period with a guaranteed substitute when a regular caregiver is unavailable, and a defined protocol for emergencies. If reliability, discretion, and proactive oversight are non-negotiable, it is wise to compare Nova with other local agencies or to explore small-assisted living options that emphasize steadier staffing and stronger governance.
The bottom line: Nova Home Care can be a fit for families who prize home-based, personalized support and are prepared to invest in active oversight to ensure consistency. For those unable to tolerate frequent lateness, distracted staff, or privacy breaches, pursuing alternatives is prudent. The right choice hinges on whether a rigorous supervision framework and clearly enforceable service commitments can be established, or whether a different provider - one with stronger staffing discipline and governance - offers more predictable routines without sacrificing the comfort of home. In the end, the decision should align with the loved one's preference for staying at home while guaranteeing dependable, respectful, and confidential care.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (14 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Nova Home Care is an assisted living community conveniently located in Brooklyn Center, MN. Our community offers a wide range of amenities to ensure that our residents enjoy a comfortable and fulfilling lifestyle. Each apartment is fully furnished and includes cable or satellite TV, a kitchenette, telephone, and Wi-Fi/high-speed internet access.
We understand the importance of maintaining a well-balanced diet, so we provide restaurant-style dining with special dietary restrictions accommodated. Our dedicated staff is always available to assist with activities of daily living such as bathing, dressing, and transfers. We also offer medication management services to ensure that our residents receive their prescribed medications on time.
At Nova Home Care, we prioritize the mental wellness of our residents by providing a mental wellness program and resident-run activities to keep them engaged and active. Additionally, housekeeping services are provided to maintain a clean and tidy living environment.
Our community is surrounded by beautiful outdoor space with a garden where residents can relax and enjoy nature. For those who prefer indoor activities, we have a small library where residents can read or engage in quiet hobbies. Scheduled daily activities are offered for residents to socialize and participate in group events.
In terms of location, Nova Home Care is conveniently situated near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This ensures that our residents have easy access to necessary services and recreational opportunities.
At Nova Home Care in Brooklyn Center, MN, we strive to provide personalized care and create a warm and welcoming environment for all our residents.
Nova Home Care is located at 3300 County Road 10 #300B, Brooklyn Center, MN 55430 in Hennepin County, Minnesota
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Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
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