7215 Fremont Avenue North, Brooklyn Center, MN 55430
For more information about senior living options: (844) 490-3973
The company has great people delivering high-quality customer service. The company is highly experienced and an expert in its field. Caring and bringing happiness to people is the company's passion. The company's services have made a client's mother much happier. Customers highly recommend the company and give it five-star ratings.
They waited over a month and never heard back from anyone. They received no response to follow-up emails or voicemails. They were told there was no staff available for the service. They found the process very unprofessional and frustrating. They spent an extended period filling out a very detailed and long referral.An experience with this service provider unfolds like a study in contrasts, showing both the high hopes that care can inspire and the friction that can derail it. The journey begins with an earnest effort to arrange specialized help for a client, a process accompanied by a referral described as incredibly thorough and lengthy. The writer emphasizes that the referral was packed with detail, signaling a serious commitment to aligning the right services with the client's needs. That initial step reveals an intent to do right by the person in need, and it sets a tone of careful consideration.
However, the subsequent weeks lead to a very different mood. The, seemingly bureaucratic, delay stretches beyond what anyone would consider reasonable. The writer notes waiting more than a month without any word or update, a silence that can feel both physically and emotionally exhausting when you're trying to secure essential support. Attempts to get answers multiply, including a follow-up email that goes unanswered, and multiple voicemails that go unreturned. The sense conveyed is one of being left in limbo, with no clear path forward and no one to contact for reassurance or information.
The turning point, when contact is finally made, exposes a harsh gap between expectation and capability. After relentless trying - five different attempts to reach various extensions - the person finally speaks with someone who delivers the startling news: there aren't staff available to provide the requested service. The information lands with a jolt, transforming what began as a hopeful, well-meaning effort into a frustrating revelation about capacity limitations. The response is described as very unprofessional and deeply aggravating, turning what should have been a helpful process into a hollow experience.
That negative moment is not simply a single grievance; it colors the overall sense of professionalism and reliability. The reviewer labels the entire episode as very unprofessional and frustrating, underscoring a breakdown in communication and service delivery that leaves clients feeling neglected and misled about what could be provided. The disappointment isn't just about a missed service - it's about the sense that the organization wasn't prepared to support the client when it mattered, despite the initial impression of dedication and thoroughness on the booking side.
Yet, nestled within these harsh impressions are other voices that paint a strikingly different portrait of the same organization. A second thread in the set of reflections speaks of "great people" who deliver "high-quality customer services." This perspective emphasizes a team that is experienced and expert, suggesting a level of professional competence and a warmth that extends beyond basic duties. The description portrays a culture of genuine care, where staff are described as passionate about their work and, importantly, about making people happy.
The heart of this positive depiction lies in the impact on individuals who receive their services. The reviewer notes that caring and bringing happiness to people is not just a job but a driving passion, a mission that translates into tangible, uplifting changes for those they serve. A particular case is highlighted: the reviewer's mother, who is said to have become a markedly different and happier person since the services began. This transformation is presented as a direct outcome of the company's work, a testimonial to the positive difference that skilled, compassionate care can make in someone's daily life.
With praise for outcomes and the commendable qualities of staff, the positive voice closes with a strong vote of confidence. The reviewer offers a clear recommendation, accompanying it with a five-star rating, signaling trust and satisfaction based on the observed care and personal improvements. The contrast with the earlier difficulties creates a nuanced picture: the provider is capable of delivering meaningful, life-enhancing help, but the experience can be undermined by gaps in communication and service availability. The overall message is one of potential and effectiveness tempered by process-related shortcomings that can frustrate clients trying to navigate the system.
In the end, what emerges is a portrait of a company that embodies both exceptional compassion and significant organizational challenges. On one hand, there is a clear commitment to high-quality service, expert staff, and a drive to improve the lives of clients and their families. On the other hand, the experience described reveals gaps in responsiveness and capacity that can lead to prolonged uncertainty and disappointment. For someone seeking reliable access to services, the disparity between these two facets matters greatly. The story suggests that with stronger communication, better triage, and clearer information about service availability, the company could convert its evident strengths into consistently positive experiences for clients and their families.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (15 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Minn Care Home Health I in Brooklyn Center, MN is a well-equipped assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a spacious dining room where residents can enjoy their meals together, as well as fully furnished accommodations for a hassle-free move-in experience.
The community also features a beautiful garden and outdoor space, providing residents with a peaceful environment to relax and enjoy nature. Additionally, Minn Care Home Health I provides housekeeping services to ensure cleanliness and tidiness throughout the facility.
Residents can stay connected with their loved ones and the outside world through telephone and Wi-Fi/high-speed internet services available in each accommodation. Moreover, the dedicated staff at Minn Care Home Health I offers assistance with activities of daily living such as bathing, dressing, and transfers, ensuring the safety and comfort of all residents.
In terms of healthcare coordination, Minn Care Home Health I facilitates communication between residents and their healthcare providers. The community also provides support for individuals with diabetes by offering specialized diet plans. Furthermore, medication management services are available to ensure that residents receive the correct medications and dosages.
Dining at Minn Care Home Health I caters to special dietary restrictions, ensuring that each resident's nutritional needs are met. Daily activities are scheduled to keep residents engaged and entertained within the community.
Conveniently located near various amenities, Minn Care Home Health I is surrounded by 3 cafes, parks for recreation or relaxation, pharmacies for easy access to medications, physicians' offices for medical care needs, restaurants for dining options, places of worship for spiritual nourishment, theaters for entertainment purposes. Additionally, there is a hospital nearby for emergency medical assistance.
Overall, Minn Care Home Health I strives to provide high-quality care in a comfortable environment while offering convenient access to nearby amenities essential for an enriched lifestyle.
Minn Care Home Health I is located at 7215 Fremont Avenue North, Brooklyn Center, MN 55430 in Hennepin County, Minnesota
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