9244 Loch Lomond Court, Brooklyn Park, MN 55443
For more information about senior living options: (844) 490-3973
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The PCA agency is completely unprofessional and dishonest. They did not pay employees for all hours worked. They ignored pay inquiries from workers. This is wage theft, which is frustrating, stressful, and unacceptable. They take advantage of workers and show zero accountability. If this is how they treat their employees, it undermines trust in their care. The company should be avoided.A troubling pattern emerges from the two customer experiences with the PCA agency, painting a picture of unsafe behavior on the road alongside troubling labor practices behind the scenes. The first account centers on a driver whose actions are described as aggravating and dangerous: someone who appears distracted and unconcerned for the welfare of others on the road. The reviewer specifically calls the driver "idiotic," noting that he spends time picking his nose and repeatedly pausing at green lights. This behavior is described as slowing down traffic and creating unnecessary delays, turning what should be a smooth, efficient commute into a frustrating and hazardous experience for everyone around him. The tone makes it clear that this isn't a minor annoyance but a genuine concern about safety and professionalism in the agency's transportation practices.
The narrator's frustration with the driver's conduct is more than a complaint about patience or civility. By pausing at green lights and lingering in traffic, the driver is depicted as a chronic distraction and a potential danger to other motorists, pedestrians, and clients who might rely on timely, predictable transportation. The description emphasizes the impact of such conduct on the efficiency and safety of daily operations, suggesting that the driver's choices undermine the reliability of the agency's services. The reviewer's language conveys a sense that this kind of behavior reflects poorly on the agency as a whole, casting doubt on whether standards are being enforced.
Beyond the road, another critical issue is the agency's treatment of its workers. The second portion of the feedback focuses on compensation, or rather the lack thereof. The reviewer explains that they showed up for their shift, performed their duties, and delivered proper care to clients, yet they were not paid for all of the hours they worked. This is presented as a straightforward breach of trust and a serious economic grievance, one that undermines the legitimacy of the employer-employee relationship. The disappointment is not just about a single missed paycheck; it signals a deeper problem with how the agency manages pay and records for hours worked.
Attempts to resolve the payment problem were met with silence. The reviewer states that they reached out multiple times about the missing pay and received no response. This lack of communication adds another layer of frustration, transforming a straightforward wage discrepancy into an ongoing ordeal marked by neglect and disregard. The absence of acknowledgment from the agency is described as more than a simple administrative hiccup; it is characterized as wage theft, a charge that carries both emotional weight and practical consequences for the worker's life and financial stability.
The overall portrayal paints a picture of an organization perceived as taking advantage of its workers and offering little accountability in return. The reviewer uses strong language to describe how the agency operates: unprofessional, dishonest, and lacking accountability. Such characterizations suggest a broader pattern of mistreatment that extends beyond a single incident and into ongoing practices that erode trust and safety. The emotional toll is evident in the language: the situation is described as frustrating, stressful, and unacceptable, with the sense that workers are left to bear the consequences of the agency's failures.
In the closing notes, the reviewer makes a stark judgment about the agency's reliability and integrity. If this is how they treat their own employees, the implication is that they cannot be trusted with the care of clients either. The warning is explicit and unambiguous: avoid this company. The combination of unsafe driving behavior observed in the field and the unresolved, unaddressed wage issues creates a coherent narrative of a workplace where safety, fairness, and accountability appear to be compromised. The overall message is clear: the experiences shared reflect systemic problems that raise serious concerns about the agency's operations and ethics.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (18 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Lakeland Homecare in Brooklyn Park, MN is a vibrant and welcoming assisted living community offering a range of amenities and care services to ensure the comfort and well-being of its residents. The community features a spacious dining room where delicious meals are served, creating a warm and inviting atmosphere for socializing with fellow residents. Each living space is fully furnished, providing a comfortable and cozy environment for residents to relax and enjoy their privacy.
Lakeland Homecare also boasts beautiful outdoor spaces, including a garden, where residents can immerse themselves in nature or simply take a leisurely stroll. Housekeeping services are provided to ensure that the community remains clean and organized at all times.
For the convenience of its residents, Lakeland Homecare offers move-in coordination assistance, making the transition into the community as smooth as possible. Residents also have access to telephone services as well as Wi-Fi/high-speed internet connection, allowing them to stay connected with loved ones or engage in online activities.
Care services at Lakeland Homecare include assistance with activities of daily living such as bathing, dressing, and transfers. The community also coordinates with healthcare providers to ensure that residents receive prompt medical attention when needed. Specialized care is available for individuals with diabetes or special dietary restrictions, ensuring that their specific needs are met.
Transportation arrangements for medical appointments are made by the community for ease of travel. Additionally, there are numerous nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals – providing convenience and accessibility for both residents and their visitors.
Residents at Lakeland Homecare can enjoy scheduled daily activities designed to promote social engagement and personal fulfillment. With its array of amenities and comprehensive care services offered in a convenient location surrounded by various amenities nearby, Lakeland Homecare is an ideal choice for individuals seeking a comfortable and supportive assisted living community in Brooklyn Park, MN.
Lakeland Homecare is located at 9244 Loch Lomond Court, Brooklyn Park, MN 55443 in Hennepin County, Minnesota
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