8918 Woodhall Xing North, Brooklyn Park, MN 55443
For more information about senior living options: (844) 490-3973
What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

Other
Accounts of this facility present two sharply contrasting experiences, with many reviewers expressing strong emotion on either end of the spectrum. On one hand, there are praise-filled observations about a neat environment, friendly staff, and an owner who is described as educated, knowledgeable, and open. According to these voices, the staff and owner create a family-like atmosphere where residents are treated with respect and warmth, and where dignity is emphasized. The sense conveyed in these reflections is that this place - or at least the way it's run in these observers' eyes - embodies what a well-run care facility should look and feel like.
But a large swath of the feedback tells a very different story. Numerous reviewers label the facility as horrible and dangerous for residents. They allege neglect and, in some cases, mental abuse toward patients. Several accounts claim that emotional support animals are harmed or killed, with one reviewer insisting that the facility killed the emotional support bird and another describing the practice of removing or punishing residents as a means of control. The rhetoric ranges from criticism of inconsistent or punitive rules to claims of direct harm, including verbal disrespect, yelling, and even alleged acts of abuse. In these posts, the staff and management are portrayed as deliberately undermining residents' well-being, and some reviewers urge investigation or even shutdown of the operation.
A recurring theme across the negative reviews is a complaint about the handling of mental health needs and behaviors. Several commenters suggest that staff misunderstand or mishandle mental health conditions, mislabel residents, or provoke residents with the intention of provoking violence. There are also allegations that treatment services are inconsistent or inappropriate, and that some practices - such as withholding groceries or essentials, or using services as leverage to punish residents - are used as punitive measures. The emotional weight of these claims is intensified by reports of residents feeling unsafe, and by specifically negative anecdotes about interactions that include screaming, disrespect, and visible confrontation between staff and residents.
There are also detailed, case-specific updates that add layers to the pictures painted by the reviews. One reviewer writes about an incident involving eviction and moves arranged by a social worker, arguing that the move was a decision by the social worker rather than an eviction and that it stemmed from rent issues that had been unresolved for years. They contend the facility did not proactively address these issues and imply that the social worker and the state should have been informed earlier. The reviewer defends the resident's character while criticizing the facility's handling and communications, suggesting a broader conflict in how mental health status and housing stability were being navigated. This narrative frames the dispute as a clash between care, policy, and accountability, with a strong emphasis on how decisions were communicated and who bore responsibility for gaps in care.
Another line of negative testimony focuses on everyday operations and resource availability. In these accounts, residents struggle with limited access to groceries and basic necessities, while the facility is accused of restricting services or undermining welfare supports as a form of discipline or punishment. There are explicit mentions of spitting and other hostile interactions, as well as claims of repeated police involvement and ongoing concerns about safety. One reviewer explicitly frames the place as ill-suited for anyone with mental health needs, concluding that the owners and staff do not understand or value true caregiving.
Finally, there are personal, family-member perspectives that underscore the emotional distress caused by these experiences. A loved one recalls witnessing confrontations between staff and a resident, including yelling and the fear that violence might erupt. The same account notes that groceries were not consistently provided and that basic requests - such as water - were refused. The storyteller describes a pattern of distress documented by police involvement, and they advise against recommending the facility to others. These eyewitness reports contribute a powerful, intimate dimension to the overall impression formed by the reviews: a place where safety, dignity, and reliable care feel compromised in the eyes of families who are witnessing their loved ones.
Taken together, the narratives reveal a polarized reputation. For some, the facility represents an ideal of respectful, warm, and well-administered care that feels like family. For others, it depicts neglect, fear, and mistreatment that affects residents' mental health and daily lives. This mix of experiences suggests that outcomes may depend heavily on individual staff interactions, resident needs, and perhaps changes in management or policy over time. If you or a loved one is considering this facility, it would be prudent to verify current licensing and inspection records, speak with current residents and families, and request a thorough, formal review of care plans, treatment approaches, and grievance processes. Ensuring transparent communication about medications, schedules, nutritional provisions, and safety protocols would be essential steps in assessing whether this environment could meet specific needs and expectations.
Located in Brooklyn Park, MN, His Services Home Care is a premier assisted living community offering exceptional care and a comfortable living environment for seniors. Our community provides various amenities to ensure the highest level of comfort and convenience for our residents.
Each apartment is fully furnished and equipped with cable or satellite TV and Wi-Fi/high-speed internet for entertainment and connectivity. Our dining room offers nutritious meals tailored to residents' dietary restrictions, ensuring their specific needs are met. For those who prefer to prepare their own meals, kitchenettes are available in each apartment.
At His Services Home Care, we prioritize the well-being of our residents. Our caring staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We coordinate with health care providers to ensure that all medical needs are addressed promptly. Specialized care services such as diabetes diet management and medication management are also provided.
We understand the importance of mental wellness, which is why we offer a mental wellness program to promote emotional well-being among our residents. Additionally, our community encourages social engagement through resident-run activities and scheduled daily activities.
Our convenient location offers easy access to various amenities near our community. With three cafes, one park, twelve pharmacies, eight physicians' offices, twenty restaurants, one place of worship nearby, residents have plenty of options for exploring the surrounding area.
Discover the warm and welcoming environment at His Services Home Care in Brooklyn Park. Experience personalized care services while enjoying a vibrant community atmosphere where every resident's comfort and happiness is valued.
His Services Home Care is located at 8918 Woodhall Xing North, Brooklyn Park, MN 55443 in Hennepin County, Minnesota
Urbana Place Senior Living
Brooklyn Park, MN
Attentive staff and a welcoming, activity-rich community.
Urbana Place Senior Living costs
Urbana Place Senior Living reviews
Urbana Place Senior Living images
Saint Therese at Oxbow Lake
Brooklyn Park, MN
Clean, bright facility with extensive amenities (wellness center, cinema, diverse dining) and a welcoming community.
Saint Therese at Oxbow Lake costs
Saint Therese at Oxbow Lake reviews
Saint Therese at Oxbow Lake images
Park River Estates Care Center
Coon Rapids, MN
Vibrant activities and attentive staff in a clean, well-maintained setting.
Park River Estates Care Center reviews
Park River Estates Care Center images
Funding and Affording Assisted Living: A Thorough Overview
Assisted living facilities provide support for older adults needing help with daily activities without extensive medical care, but their costs can be high and vary by location and services offered. Families often seek various funding options and financial strategies to manage these expenses effectively while considering future needs and potential price increases.
Assisted Living Expenses and Long-Term Care Insurance: A Comprehensive Exploration
The article discusses assisted living expenses, the importance of long-term care insurance in covering these costs, and various financing options, highlighting the need for careful policy review and early planning to address potential needs. It also clarifies common misconceptions about Medicare and private health insurance limitations regarding long-term care coverage.
Securing Financial Support for Assisted Living: A Comprehensive Overview
Assisted living facilities offer crucial support for older adults needing help with daily activities but come with varying and significant costs, which can be financed through personal savings, government assistance programs, long-term care insurance, and home equity options. Professional guidance from experts can aid families in navigating these financial complexities to establish a sustainable budgeting approach for assisted living services.