8590 Edinburgh Center Drive, Brooklyn Park, MN 55443
For more information about senior living options: (844) 490-3973
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They describe Hennepin Home Healthcare as kind, well-intentioned, and good-hearted. They say there is not one bad thing to say about their interactions there. They consider it a great place and appreciate their ARMHS workers. They are grateful for the ILS services and praise their ILS workers as incredible. They report never experiencing anything but courtesy and good work from the company. They specifically praise Heidi Nedlund as their ARMHS worker, noting she is on time and fun. They believe the company has good workers and makes efforts to match workers with clients.
The owner Amelia is described as erratic, rude, and condescending to clients and staff. She would rather fire someone than admit she may be in the wrong. The business is said to hire frequently because they can't keep good staff. Some reviewers believe DHS should pay a visit to the place. The company advertises and hires for full-time hours based on maximum billable hours rather than actual client use. New hires feel undercut when they discover client-usage hours won't align with the promised full-time schedule. A peer support specialist allegedly engaged in boundary-violating behavior by taking a client out for coffee and dinner on a major holiday, then paying for both. A worker was described as unprofessional, with no apology from management, and was subsequently replaced. A client reported months without service due to company issues and warned others not to work with them. One reviewer stated the service was terrible and that they would never return.Hennepin Home Healthcare presents a paradoxical portrait when you piece together the comments from multiple reviewers. On one hand, there is a persistent thread of warmth and appreciation for the people who deliver care on the ground - the kind, well-intentioned staff who show up with a genuine desire to help. On the other hand, there are loud, repeated concerns about management style, boundaries, and the way the organization handles hiring, scheduling, and accountability. Taken together, the set of experiences reads as a community divided between admiration for the frontline workers and frustration or alarm about how the leadership and administrative practices shape those experiences.
Several reviewers describe the owner, Amelia, in starkly negative terms. They accuse her of erratic behavior, rudeness, and a condescending attitude toward both clients and staff. One account explicitly says she would "rather fire someone than admit she may be in the wrong," and another comments that "they're always hiring because they can't keep good staff." The sentiment conveyed is that the leadership style at the top creates a difficult working environment, with very real consequences for team morale and stability. Some readers go so far as to suggest that no one would tolerate her behavior, framing the situation as a chronic pattern rather than an isolated incident. A separate anecdote even introduces a boundary-violation charge against a Peer Support Specialist named Anna, who supposedly drove a client out for coffee and dinner and paid for both on a major holiday when most places were closed. That story - whetherViewed as an isolated misstep or part of a broader pattern - reads as a clear complaint about professional boundaries and appropriate conduct.
Amid these criticisms, there is a strong countercurrent of praise for the people who actually provide care. Several reviewers emphasize that the individuals at the company, from the owners to the clients, can be kind, well-intentioned, and good-hearted. The sentiment is repeated: the organization is filled with caring professionals who try to do right by those they serve. One reviewer, for example, states outright that "the owners to the clients, are kind, well intentioned, good hearted people," and another expresses gratitude for an ARMHS (Applied Mental Health) worker and for the overall tone of courtesy and good work "on my behalf." There are specific affirmations about the quality of service and the reliability of particular staff members who have earned trust and appreciation over time.
The mixed experience extends into how the organization communicates and plans services. A pointed observation claims that the company advertises and hires for full-time positions based on the maximum number of hours clients are approved to be billed, rather than on open communication with clients about how they actually intend to use the services. This is presented as a structural issue rather than a series of isolated incidents. The consequence, according to the reviewer, is that enthusiastic hourly staff find themselves "undercut" when they go out to meet clients, only to discover that the client's desired time with a worker does not align with the "full-time hours" that had been advertised or promised. The frustration here is not with the client's needs per se but with a staffing model that appears misaligned with real-world usage and expectations.
Nevertheless, there are concrete, negative episodes that color the overall impression. A long account recounts a PAC (presumably a personal care assistant) who quit after a clash over tone and boundaries; the client describes being told she was sick, and the aide allegedly discussed other clients in a way that violated privacy and professional boundaries. The client also describes interpersonal friction - an instance of the aide calling them "Kid" after requests to stop, incomplete adherence to directions for personal care, and concerns that sessions were too labor-intensive for the aide. The reviewer claims the agency continued to bill and filed paperwork to extend services despite the client's wish to disengage, and that, at points, "they never sent anyone out to help me even though that [they] wanted to get paid." A separate grievance expresses that workers were not professional, and there was no apology from leadership even after problems were identified; this staff member was ultimately replaced, but the lingering sense was that accountability was insufficient and care quality could dip when issues arose.
Another reviewer magnifies a broader critique with a blunt verdict: "Terrible service! I will never come here again!" This sentiment sits alongside more favorable statements about individual workers, such as someone who has had the same ARMHS worker for over a year and describes them as punctual, engaging, and worthy of strong praise. The spectrum stretches from expressions of gratitude for dependable, compassionate care to explicit warnings about unprofessional behavior, broken promises, and ineffective follow-through. The juxtaposition of these viewpoints underscores a tension between the everyday humanity of frontline caregivers and the systemic or interpersonal issues that can undermine trust and continuity of care.
In sum, the narrative around Hennepin Home Healthcare is not uniformly positive or negative; it is a composite built from personal experiences that range from deeply appreciative to acutely dissatisfied. The positive threads highlight a workforce that is capable, compassionate, and committed to supporting independence and community living, with specific staff members earning heartfelt thanks for their reliability and care. The negative threads point to concerns about leadership conduct, boundary management, communication gaps, and scheduling practices that seem misaligned with actual client needs and worker expectations. Together, the reviews suggest a complex organization where the quality of care on the ground can be excellent and lifesaving, even as the administrative framework and leadership dynamics warrant close scrutiny and ongoing improvement to ensure consistency, accountability, and a safe, respectful environment for both clients and staff.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (17 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hennepin Home Health Care in Brooklyn Park, MN is an assisted living community that provides a comfortable and supportive environment for seniors. Offering a range of amenities, residents can enjoy cable or satellite TV in their fully furnished apartments, as well as access to a dining room where delicious meals are served. The community also features a beautiful garden and outdoor space for residents to relax and enjoy the fresh air.
Housekeeping services are provided to ensure the maintenance and cleanliness of the premises. Each apartment is also equipped with a kitchenette for residents who prefer to prepare their own meals. Move-in coordination is available to assist new residents in transitioning smoothly into their new home.
In terms of care services, Hennepin Home Health Care offers 24-hour supervision to ensure the safety and well-being of all residents. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. The community also coordinates with health care providers to ensure that residents receive appropriate medical care.
For those with specific dietary needs, special dietary restrictions can be accommodated. Meal preparation and service are provided to ensure that residents receive nutritious and delicious meals tailored to their individual needs. Medication management is also available to help residents take their prescribed medications correctly.
The community places importance on mental wellness, offering a mental wellness program that supports residents' emotional and cognitive well-being. Transportation arrangement for medical appointments is provided for the convenience of residents.
Residents at Hennepin Home Health Care can enjoy a variety of activities both within the community and nearby. Resident-run activities allow individuals to engage with one another while scheduled daily activities provide structure and entertainment. Additionally, there are several cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals located conveniently nearby for easy access to additional amenities and services.
Overall, Hennepin Home Health Care in Brooklyn Park, MN offers a comprehensive assisted living experience that prioritizes comfort, support, and an active lifestyle for its residents.
Hennepin Home Health Care is located at 8590 Edinburgh Center Drive, Brooklyn Park, MN 55443 in Hennepin County, Minnesota
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