Hennepin Home Health Care in Brooklyn Park, MN

Information last verified:

8590 Edinburgh Center Drive, Brooklyn Park, MN 55443

For more information about senior living options: (844) 490-3973

3.5 from 33 reviews
5 stars
18
4 stars
2
3 stars
1
2 stars
2
1 stars
10

Overall Review of Hennepin Home Health Care

Pros

  • pro They praise the 24-hour dedication to saving people and serving the community.
  • pro They appreciate the service and the support received.
  • pro They describe everyone at Hennepin Home Healthcare as kind, well-intentioned, and good-hearted.
  • pro They think the place is terrific and especially like their ARMHS worker.
  • pro They are incredibly grateful for the ILS services and the staff who help them stay independent.
  • pro They love their ARMHS worker Heidi Nedlund, noting she is always on time and a pleasure to be with.
  • pro They view providers like Pinnacle Services and Supportive Living Solutions as good companies run by professionals who care for clients.

Cons

  • pro The owner Amelia is erratic, at best.
  • pro She's rude and condescending to both her clients and her staff.
  • pro She'd rather fire someone than admit she may be in the wrong.
  • pro They are always hiring because they can't keep good staff.
  • pro No one would put up with her behavior.
  • pro That was just odd and a clear boundary issue.
  • pro Maybe DHS needs to pay this place a visit.
  • pro This leaves enthusiastic, hourly, new hires left feeling undercut when they go out and meet their clients, and realize the number of hours clients want to or are able to spend with their new staff are not conducive to the full time hours that the new hire was told was available to them.
  • pro This leaves an otherwise extremely positive experience with the company "scuffed".
  • pro One of the workers was not very professional.

Review

This community is best suited for adults who want in-home supports that help preserve independence while navigating daily living and rehabilitative needs. Families facing mental health–driven supports, skill-building goals, and the desire to avoid full-time facility care will find value here when a steady, person-centered caregiver team is available. The strongest case is made for individuals who prize long-standing, compassionate interactions with frontline workers, and who can muster some flexibility around scheduling and administrative consistency in exchange for in-home, hands-on assistance. In short, this option serves a very specific niche: capable adults who thrive on meaningful in-home support and can tolerate variability in leadership and staffing logistics.

But the path here is not for everyone. Caregivers who require ironclad consistency from leadership, strict professional boundaries, and a tightly managed, predictable staffing model may want to consider alternatives. The criticisms in the feedback point to a management style that some describe as erratic and condescending, with reports of boundary issues involving staff and clients. If a family relies on a stable, clearly communicated care philosophy and a predictable schedule, another provider with a more centralized oversight structure may better match those expectations. Additionally, recurrent concerns about turnover and the hiring approach, where hours promised to new staff appear to be driven by billing limits rather than genuine care needs, amplify the risk of gaps in service.

On the upside, the most compelling pro is the human touch: in-home professionals who show up with kindness, reliability, and a genuine desire to support independence. Several reviewers highlight specific workers who made a real difference, caregivers who were punctual, dependable, and easy to connect with, and who helped clients stay engaged in community life and in their own routines. The ARMHS and ILS services receive praise for their practical impact on daily functioning and self-sufficiency. When a client finds a trusted worker, someone who blends professionalism with warmth, the benefits can be substantial: improved mood, better adherence to care plans, and a tangible sense of being supported rather than administratively processed.

Those positives, however, do not erase the operational and interpersonal drawbacks echoed by multiple reviewers. A recurring theme is leadership that appears unstable or punitive, accompanied by staffing churn that disrupts continuity of care. The same feedback notes that the company’s approach to scheduling and hours can feel misaligned with how clients actually want to use services, leading to friction with new hires who expect full-time hours that aren’t consistently available. In several accounts, administrative missteps, late communications, paperwork bottlenecks, or slow responses to problems, erode trust and reliability, even when the day-to-day care from frontline workers is strong.

These tensions matter because reliability is the backbone of in-home care. When a client’s day-to-day care hinges on the same caregiver showing up, or when a supervisor is slow to address a scheduling conflict or clinical concern, the benefits of a compassionate worker are quickly outweighed by the risk of gaps in support. Instances described as “run around” or “months without service” are not minor annoyances; they translate into missed treatments, disrupted routines, and a growing sense of instability for families already navigating complex care needs. The more polarized reviews, some praising care teams and others recounting management failures, signal a real possibility of a good match turning sour if leadership dynamics or scheduling rigidity clash with a client’s expectations.

For families weighing this option, the practical path forward is to treat it as a high-ptouch, mid-risk choice. If a stable, person-centered caregiving relationship can be secured with a named supervisor and a dedicated care team, the in-home benefits can be substantial and support independent living effectively. Before committing, insist on a written care plan with explicit staffing assignments, a clear schedule, and a dedicated point of contact for escalating concerns. Seek references that speak to long-term stability and professionalism, not just friendly day-to-day interactions. Request a trial period with a documented review process to assess whether the care philosophy and operational practices align with the client’s needs. If leadership communication remains opaque, or if staffing continuity appears fragile, pivot to providers with stronger, more transparent governance and a track record of consistent scheduling.

In the end, this community stands as a viable option for those who prize meaningful in-home support and can tolerate some organizational imperfections in exchange for compassionate frontline care. It is not the default choice for families who require a uniformly disciplined leadership culture, ironclad scheduling, and flawless continuity. The best-fit clients are those who can leverage trusted, long-tenured staff to stay independent at home while remaining vigilant about supervision, communication, and the alignment between billed hours and actual services. When due diligence confirms a stable care team and reliable supervision, the equation favors a practical, home-centered approach that keeps people where they thrive, at home, with the support they need.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Minneapolis-St Paul International (17 miles away) Minneapolis-St Paul International (17 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Hennepin Home Health Care in Brooklyn Park, MN is an assisted living community that provides a comfortable and supportive environment for seniors. Offering a range of amenities, residents can enjoy cable or satellite TV in their fully furnished apartments, as well as access to a dining room where delicious meals are served. The community also features a beautiful garden and outdoor space for residents to relax and enjoy the fresh air.

Housekeeping services are provided to ensure the maintenance and cleanliness of the premises. Each apartment is also equipped with a kitchenette for residents who prefer to prepare their own meals. Move-in coordination is available to assist new residents in transitioning smoothly into their new home.

In terms of care services, Hennepin Home Health Care offers 24-hour supervision to ensure the safety and well-being of all residents. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. The community also coordinates with health care providers to ensure that residents receive appropriate medical care.

For those with specific dietary needs, special dietary restrictions can be accommodated. Meal preparation and service are provided to ensure that residents receive nutritious and delicious meals tailored to their individual needs. Medication management is also available to help residents take their prescribed medications correctly.

The community places importance on mental wellness, offering a mental wellness program that supports residents' emotional and cognitive well-being. Transportation arrangement for medical appointments is provided for the convenience of residents.

Residents at Hennepin Home Health Care can enjoy a variety of activities both within the community and nearby. Resident-run activities allow individuals to engage with one another while scheduled daily activities provide structure and entertainment. Additionally, there are several cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals located conveniently nearby for easy access to additional amenities and services.

Overall, Hennepin Home Health Care in Brooklyn Park, MN offers a comprehensive assisted living experience that prioritizes comfort, support, and an active lifestyle for its residents.

Nearby Places of Interest

Physicians

  • Eyeklinic of Edinburgh (0.2 miles)
  • Aesthetic Reconstructive Plastic Surgery (2.2 miles)
  • Northtown Mall (2.4 miles)
  • Fairview Fridley Clinic (2.8 miles)
  • Suburban Radiologists (3.1 miles)
  • Eye Care Center (3.8 miles)
  • Northwest Family Physicians PA (5 miles)

Restaurants

  • McDonald's (0.3 miles)
  • Route 47 Pub And Grub (1.9 miles)
  • Hibachi Grill & Supreme Buffet (2 miles)
  • Culver's (2.7 miles)
  • Raising Cane's Chicken Fingers (2.8 miles)
  • White Castle (2.8 miles)
  • Wahlburgers (2.9 miles)

Pharmacies

  • Walgreens (0.3 miles)
  • CVS Pharmacy (2.1 miles)
  • Walgreens (2.6 miles)
  • Walgreens (2.7 miles)
  • Walgreens (2.8 miles)
  • Hy-Vee Pharmacy (2.9 miles)
  • Walgreens (3.1 miles)

Parks

  • Pinebrook Park (1.6 miles)
  • Twin Lake Beach Park (5.2 miles)
  • Silverwood Park (5.9 miles)
  • Pennisula Park (7 miles)
  • Crooked Lake Park & Beach (7 miles)
  • Riverdale Park (7.1 miles)

Hospitals

  • Unity Hospital (2.5 miles)

Cafes

  • Starbucks (3 miles)
  • Caribou Coffee (3 miles)
  • Caribou Coffee (4.9 miles)
  • Starbucks (6.6 miles)
  • Starbucks (7.2 miles)

Places of Worship

  • Fridley United Methodist Church (3 miles)
  • Ephiphany Catholic Church (4.1 miles)
  • Elim Church Center (6 miles)
  • North Heights Lutheran Church (6.9 miles)

Theaters

  • AMC Coon Rapids 16 (3.1 miles)

Frequently Asked Questions

Where is Hennepin Home Health Care?

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