Hillcrest Adams

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Hillcrest Adams

Hillcrest Adams

2229 3rd Ave E, Hibbing, MN 55746

For more information about senior living options: (844) 490-3973

1.4 from 14 reviews
5 stars
1
4 stars
0
3 stars
0
2 stars
1
1 stars
12

Assisted Living Memory Care

Overall Review

Pros

  • pro One reviewer felt comforted knowing their loved one was supervised while maintaining a private room at Hillcrest Adams.
  • pro A long-time client had previously received great care before recent management changes took place.
  • pro The facility once had amazing staff who genuinely cared for the residents, providing a positive experience in the past.

Cons

  • pro The staff is rude and unprofessional, leading to negative interactions with family members.
  • pro The facility is understaffed and exhibits a lack of dedication to resident care.
  • pro Residents are frequently overcharged, creating financial distress for families.
  • pro Management demonstrates incompetence, lacking knowledge and customer service skills.
  • pro There is a noticeable decline in the quality of care and communication since new management took over.
  • pro The director of nursing shows no compassion and fails to remember residents' names after prolonged periods.
  • pro Residents are unhappy due to the poor conditions and treatment received at the facility.
  • pro Personal needs funds are not distributed properly, violating legal obligations.
  • pro Families feel fearful for their loved ones' well-being in light of management's inadequate oversight and care standards.
  • pro Overall dissatisfaction leads to recommendations against placing loved ones in this facility.

Review

The reviews regarding the facility reflect a significant degree of dissatisfaction from family members and friends of residents. Central to this discontent is an alarming reduction in both staff professionalism and overall care quality following a change in management. Many reviewers recounted distressing interactions with staff, particularly one named Lori, who was described as rude and dismissive. Such experiences have led to frustration for families attempting to ensure their loved ones receive proper attention—like confirming that a cellphone is activated—and they report feeling unheard when trying to communicate critical needs.

A common theme throughout these reviews is the perception that the new management lacks competence and compassion. Multiple reviewers reported experiencing issues with billing, highlighting that residents are often overcharged monthly without adequate explanations or resolutions. There seems to be a distinct lack of customer service, as complaints frequently bounced back and forth between different parties without answers being provided. One reviewer noted that upon contacting the billing department, they were directed back to another office, creating an unending cycle of confusion rather than satisfactory solutions.

Visitors expressed deep concern about the treatment of residents within the facility, describing conditions as "horrid." The staff are characterized as undertrained and uninformed about basic resident care practices. This impression has left family members worried not only about their loved ones’ physical well-being but also about their emotional experiences in an environment perceived as uncaring and chaotic. Reports suggest that some staff members displayed unprofessional behavior—such as not knowing residents' names despite months of contact—which further exacerbates anxiety among families entrusting their loved ones to this facility.

The overall atmosphere emanating from these accounts paints a picture of disarray within the institution. Many reviewers lamented the loss of dedicated staff who once provided genuine care and connection with residents. The abrupt change in leadership appears to have alienated both employees eager to help and families seeking reassurance regarding their loved one's care. It’s suggested that this has led to increased turnover rates among competent staff who left due to poor workplace conditions fostered by new management.

Compounding all these issues, several individuals referred specifically to food quality and general living conditions, claiming they were substandard or even unacceptable for residents paying significant monthly fees. This notion raises ethical concerns surrounding how funds allocated for resident care are being utilized since families expect proper nourishment alongside emotional support in exchange for payment.

Despite these overwhelmingly negative assessments, there remains an echo from past experiences where residents received good care prior to recent changes in management. One reviewer fondly recalled how well-prepared their mother had been cared for at Hillcrest Adams during her time there before managerial shifts occurred—a stark contrast compared with current sentiments voiced by those recently affected by new policies or personnel.

In conclusion, it’s evident that numerous aspects need urgent attention within the facility—from improving staff training and communication practices down through ensuring stability among leadership roles—to rebuild trust among family members concerned for their loved ones’ safety and happiness in such residential settings. Until improvements are made or structures reevaluated, many recommend prospective residents—and their families—look elsewhere for compassionate, knowledgeable nursing home options more attuned to the needs of vulnerable populations requiring specialized care.

Features

Housing

  • Studio apartments Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Laundry LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
  • Security gate Security gateSecurity gates provide an added layer of protection and peace of mind for seniors living in a community. They help prevent unauthorized entry, deter potential intruders, and create a sense of security for residents. This extra security measure can make seniors feel safe and secure in their living environment.
  • TV room TV roomTV rooms are important for seniors in senior living communities because they provide a space for social interaction, entertainment, and relaxation. Watching TV can help reduce feelings of loneliness and boredom, and create a sense of community among residents. Additionally, TV rooms offer a break from daily routines and can be a source of comfort and familiarity for seniors.

Transportation

  • Chisholm-Hibbing (5 miles away) Chisholm-Hibbing (5 miles away)
  • Transportation & parking Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

Languages Spoken

  • English EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.

Description

Hillcrest Adams in Hibbing, MN is a specialized assisted living community that provides memory care services for individuals with Alzheimer's disease and other forms of dementia. Our dedicated staff is trained to provide compassionate and personalized care to meet the unique needs of each resident.

Our community offers a range of amenities to enhance the comfort and well-being of our residents. A beautician is available on-site to provide haircuts and styling services, ensuring that residents always look and feel their best. Residents can enjoy their favorite TV shows or movies with cable or satellite TV access in their own rooms. Devotional services are offered off-site to cater to the spiritual needs of our residents.

We have a spacious dining room where residents can enjoy delicious meals prepared by our skilled culinary team. The serene garden provides a peaceful setting for residents to relax and take in the natural beauty. Housekeeping services ensure that residents' living spaces are clean and tidy, while laundry facilities are available for their convenience.

The security gate ensures the safety and security of our community, giving both residents and their loved ones peace of mind. Indoor common areas provide opportunities for socialization and engagement with fellow residents. A comfortable TV room offers a space for relaxation and entertainment.

Transportation services are provided for residents who need assistance getting to appointments or running errands. Parking facilities are also available for those who prefer to drive themselves.

Our highly trained staff is available to assist with bathing, dressing, medication management, diabetic care, and meal preparation. These essential care services ensure that each resident receives the support they need while maintaining their independence as much as possible.

Devotional activities offsite provide opportunities for spiritual growth and connection beyond the community walls. Additionally, Hillcrest Adams boasts close proximity to various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals.

At Hillcrest Adams in Hibbing, MN, we strive to create a warm, caring, and supportive environment where residents can thrive and enjoy a fulfilling quality of life.

Nearby Places of Interest

Located in the heart of Hibbing, Minnesota, this neighborhood offers a variety of amenities and services that cater to senior living needs. Within walking distance, you will find Wesley United Methodist Church, Blessed Sacrament Church, and several other places of worship for spiritual fulfillment. The area also boasts a diverse selection of restaurants such as Homer Tavern, The Rhythm Deli, and Bobby the Greek's Original Gyros for dining options. For recreational activities, there are parks like Hibbing Park and North Hibbing Dog Park nearby. Transportation options include Tac Tran and Hibbing Taxi for easy access to medical facilities like Fairview Range Billing Service and Fairview University Medical Center Mesabi. With pharmacies like Lerch Brothers and medical professionals such as Anastas Provatas, MD in close proximity, this neighborhood provides a convenient and welcoming environment for senior living.

Places of Worship

  • Wesley United Methodist Church (0 miles)
  • Blessed Sacrament Church (0.3 miles)
  • Blessed Sacrament Parish (0.3 miles)
  • Open Door Church (1.4 miles)
  • Grace Lutheran Church Lcms (1.6 miles)
  • Connect Kids (1.8 miles)
  • Abundant Life Church (1.9 miles)

Restaurants

  • Homer Tavern (0.1 miles)
  • The Rhythm Deli (0.1 miles)
  • Bobby the Greek's Original Gyros (0.2 miles)
  • Crown Ballroom (0.2 miles)
  • Courtyard (0.2 miles)
  • New China Buffet (0.2 miles)
  • Sammy's Pizza & Restaurant - Hibbing (0.2 miles)

Parks

  • Hibbing Parks & Recreation (0.1 miles)
  • Hibbing Park (0.5 miles)
  • North Hibbing Dog Park (1.4 miles)
  • Vic Power Park (1.5 miles)
  • Playground (5 miles)
  • Long Year Lake Park (5.8 miles)
  • Keewatin City Park (6.6 miles)

Cafes

  • Sunrise Deli (0.2 miles)
  • Sunrise Bakery (0.3 miles)
  • Mesaba Java (1.2 miles)
  • Caribou Coffee (1.8 miles)

Transportation

  • Tac Tran (0.3 miles)
  • Mesabi Regional Medical Center Heliport (1.1 miles)
  • Hibbing Taxi (1.4 miles)
  • U-Haul (1.6 miles)
  • Storage on the Move (1.8 miles)
  • Z - Taxi (5.3 miles)
  • U-Haul Neighborhood Dealer (6.7 miles)

Pharmacies

  • Lerch Brothers (0.5 miles)
  • Baron's Pharmacy - Hibbing Family Medical Clinic (1.2 miles)
  • Baron's Pharmacy (1.2 miles)
  • Baron's Pharmacy - Fairview Mesaba (1.2 miles)
  • Super One Foods (1.2 miles)
  • Thrifty White Pharmacy (1.3 miles)
  • Thrifty White Drug (1.4 miles)

Hospitals

  • Leisure Hills Of Hibbing (0.7 miles)
  • Radiation Therapy Center-Fairview (1 miles)
  • Fairview Range Billing Service (1.1 miles)
  • Fairview University Medical Center Mesabi (1.1 miles)
  • Duluth Clinic-Chisholm (5.2 miles)
  • Fresenius Medical Care (19.1 miles)

Physicians

  • Anastas Provatas, MD, Hematology /Oncology - Leading Physicians of the World (1.2 miles)
  • Rudberg Susan Fairview Mesaba Clinic Hibbing Hibbing (1.2 miles)
  • Hanger Clinic: Prosthetics & Orthotics (1.2 miles)
  • Fairview Mesaba Clinics (18 miles)
  • Eveleth Iron Range Clinic (19.1 miles)

Frequently Asked Questions

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