Accra Home Health IX in Granite Falls, MN

Accra Home Health IX is an assisted living community in Granite Falls, MN.

Information last verified: June 19, 2026

761 Prentice Street Unit 3, Granite Falls, MN 56241

For more information about senior living options: (866) 208-4318

2.9 from 74 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Overall Review of Accra Home Health IX

caveat 12 reviews mention this

Reimbursements and pay delays

Many reviews describe problems getting paid or reimbursed on time.

Several reviewers say payments were late, expenses went unpaid, or reimbursement took weeks longer than expected. Others report issues tied to timesheets or required forms, including missing paperwork and needing resubmissions before money could be processed. A recurring frustration is that residents or caregivers had to repeatedly follow up to resolve pay or reimbursement problems, and some say they still had unresolved balances after reporting the issue.

caveat 12 reviews mention this

Communication can break down

Reviews frequently mention difficulty reaching the right person.

Across multiple reviews, people describe slow responses, long waits on hold, and difficulty getting call-backs after leaving messages. Some reviewers also mention trouble getting support during the application or ongoing service process, including feeling stuck after submitting requests. While a smaller set of reviews says staff responded quickly, the more common takeaway is that residents and families often have to keep contacting the office to move things forward.

common 5 reviews mention this

Staff are sometimes professional

Some reviews highlight staff who are organized and professional.

A subset of reviewers praise the professionalism and kindness of the teams, saying they are responsive to requests and organized about day-to-day coordination. These positive comments also describe management and nurses as caring and motivated to make a difference. That said, other reviews paint a sharply different picture of support and responsiveness, so the staff experience appears inconsistent across reviewers.

caveat 3 reviews mention this

Care continuity feels inconsistent

Some reviews describe gaps in PCA care and continuity.

Some reviewers report concerns about PCA coverage, including a caregiver being far from where care was supposed to be provided. Others describe being dropped or having support change in ways that reduced help with day-to-day needs, like community outings and household support. These comments stand out against the community’s listed focus on assistance with bathing, dressing, transfers, and meal preparation, since residents still describe interruptions in how help shows up consistently.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

21 resident community capacity

Types of Care

Assisted Living

Amenities

Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available

Care Services

24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Scheduled daily activities

Nearby Places of Interest

Pharmacies

Thrifty White Pharmacy (0 miles)
Thrifty White Pharmacy (12.9 miles)
Coborn's (12.9 miles)
Larson Drug (13.2 miles)
Thrifty White Pharmacy (16 miles)

Cafes

Granite Falls Kiwanis Popcorn Stand (0 miles)
Granite Grinder & Cafe (0.3 miles)
Java River (13 miles)
Coffee Shoppe (13.1 miles)
Boyd Community Cafe (18.1 miles)
Lunchbox Cafe (19.2 miles)

Restaurants

Carl's Bakery (0.1 miles)
Bluenose Gopher Brewery (0.1 miles)
Hardee's (0.4 miles)
Subway (0.6 miles)
Lumpys (7.5 miles)
Kathy's Place (9.4 miles)
Goodfellows (9.4 miles)

Places of Worship

Our Saviors Lutheran Church Office (0.2 miles)
St Andrew Catholic Church (0.4 miles)
St Paul Lutheran Church (0.8 miles)
Clarkfield Lutheran Church (1.1 miles)
Assembly of God Church (1.2 miles)
Hawk Creek Lutheran Church (5.7 miles)
Presbyterian Church (6.3 miles)

Physicians

Affiliated Community Medical Centers (0.3 miles)
Midwest Vision Centers - Montevideo Eye Doctor (13.1 miles)
Clarkfield Medical Clinic (13.1 miles)

Hospitals

Granite Falls Municipal Hospital & Manor (0.3 miles)
Chippewa County Montevideo Hospital (12.8 miles)
Chippewa County-Montevideo Hospital (13.1 miles)
Davita (13.1 miles)
Montevideo Clinic Pa (13.1 miles)
United States Department of Veterans Affairs (13.2 miles)
Advanced Chiropractic and Wellness Clinic (13.2 miles)

Parks

Granite Falls Overlook (0.5 miles)
Memorial Park (0.6 miles)
Minnesota River Valley Overlook (1.7 miles)
Upper Sioux Agency State Park (6.8 miles)
Historic Chippewa City Park (12.8 miles)
North Park (13.2 miles)
Lagoon Park (13.2 miles)

Transportation

Granite Falls Municipal Airport (GDB) (4.1 miles)
U-Haul Neighborhood Dealer (10.9 miles)
Whitetail Run Taxidermy (18.3 miles)

Theaters

Plaza Theater (12.7 miles)
Hollywood Theatre (13 miles)

Frequently Asked Questions

Where is Accra Home Health IX?

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