LB Home Care
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805 East Channing Avenue, Fergus Falls, MN 56537
For more information about senior living options: (844) 490-3973
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The facility is beautiful. The staff is great. Integrity, compassion, dedication, teamwork, and customer service are valued.
The place is poor. The closing of Woodlawn Lodge is poor. It was a crappy situation. They should not be trusted to take care of loved ones. Debbie Grimes is clueless, easily manipulated and should not be a social worker. Carrie Oren did not keep the family informed weekly; she is hostile and refused to answer questions. Rachel Rollie did not follow up with the family and would not return phone calls. John Zwiers staged a call to the family member with employees in the room coaching him on what to say. They charged for items that were supposed to be included.There are clearly mixed impressions about Woodlawn Lodge, with several reviewers painting a stark contrast between what the facility presents on the surface and what some families experience when dealing with staff and day-to-day care. On one hand, readers repeatedly note a beautiful facility and commendable staff, suggesting a setting that could be reassuring and well-equipped for residents. On the other hand, the same voices describe serious frustrations, with some reviewers calling the place a "poor" choice and a "crappy" situation, signaling that what lies beneath the polished exterior may not always meet expectations for care, communication, or reliability.
A recurring thread in these accounts is a sense of disconnection and dissatisfaction with how care is managed and communicated. Phrases like "Poor place" and "Poor closing of Woodlawn lodge" set the tone for reviewers who feel that the quality of the environment and the closing processes - whether for admissions, transfers, or end-of-life planning - fell short of what was promised or expected. The blunt language underscores a perception that, despite the facility's attractive appearance or potential, the overall experience for families and loved ones can be deeply troubling and frustrating, leaving them with a sense of having to navigate a difficult situation without adequate support.
In particular, several named individuals are singled out in these criticisms. One reviewer targets Debbie Grimes, describing her as clueless and easily manipulated, and even suggesting that she should not continue in the role of a social worker. The accusation implies a lack of confidence in the social worker's judgment and suitability, raising concerns about the guidance and advocacy families might receive in critical moments. The tone here is accusatory and specific, signaling a belief that the social worker's competency directly affected the quality of care and the family's experience.
Similarly, Carrie Oren, identified as a nurse coordinator, is portrayed as unhelpful in terms of communication. The reviewer states that she "did not keep family informed weekly," describing her as hostile and unwilling to answer questions. This paints a picture of a communication gap between the facility's clinical leadership and the families they serve, where families feel they must pry for basic information and are met with a defensive stance rather than collaboration and transparency.
Another critical voice concerns Rachel Rollie, an administrator described as failing to follow up with the family and not returning phone calls. The implication is that administrative oversight and responsiveness are lacking, leaving families feeling neglected during a time when timely updates and reassurance are often essential. The claim suggests that administrative processes at the facility may not consistently prioritize consistent, proactive communication with loved ones.
A particularly provocative allegation centers on John Zwiers. The reviewer claims that he was informed of a staffing problem, but that his call to a family member was staged with his employees in the room coaching him on what to say. If true, this accusation would point to manipulation of communications and a troubling misrepresentation of staffing realities, casting doubt on the integrity of communications from leadership and eroding trust with families who rely on forthright updates about staffing and safety.
Amid these criticisms, there is also a straightforward acknowledgement of strengths. Several reviewers call the facility "beautiful," and they describe the staff as "great," suggesting that the physical environment and some employees show genuine care and competence. This duality - admiration for the facility's appearance and capability in some interactions, coupled with deep dissatisfaction in others - paints a complex portrait of Woodlawn Lodge: a place that can feel welcoming and well-run in some moments, yet fall short in crucial areas of care coordination, transparency, and accountability in others.
Billing practices emerge as another source of tension. Reviewers note that "these people say one thing then do/charge you for what was supposed to be included." The warning to "check your bill" points to alleged discrepancies between what is promised or understood upfront and what is ultimately charged. This concern about hidden or unexpected costs adds another layer of mistrust for families already navigating emotionally charged circumstances, suggesting that financial clarity may not always align with the facility's assurances.
Finally, certain values are invoked in these discussions, almost as a counterpoint to the criticisms. Phrases like Integrity, Compassion, Dedicated, Teamwork, and Customer Service appear as aspirational touchstones that families expect to see lived out in daily practice, especially in a setting that involves vulnerable loved ones. The presence of these words in the conversation signals an underlying desire for a culture of ethical care, dependable teamwork, and respectful, responsive service - ideals that many families hope to experience, even when specific interactions fall short of expectations.
Taken together, the reviews present a nuanced and emotionally charged portrait of Woodlawn Lodge. The facility is acknowledged for its beauty and some degree of capable staff, while a series of alarming claims about social work competency, nurse coordination, administrative outreach, leadership communications, and billing practices raise questions about consistency, transparency, and trust. For families weighing care options, these accounts emphasize the importance of clear, proactive communication, rigorous accountability, and a steadfast commitment to integrity - goals that, according to the reviewers, need stronger and more reliable realization across all levels of the organization.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.LB Home Care in Fergus Falls, MN is a warm and inviting assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. Our spacious and fully furnished apartments provide a comfortable living space for individuals who require assistance with daily activities.
At LB Home Care, we understand the importance of maintaining connections to the outside world, which is why we offer amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and telephone access. Residents can stay connected with family and friends while enjoying their favorite shows or browsing the internet.
Our dining room offers delicious meals prepared by our skilled staff, catering to special dietary restrictions. Whether it's managing diabetes diet or following specific dietary requirements, we prioritize nutrition and ensure that each resident receives proper meal preparation and service.
We also prioritize our residents' mental wellness through our mental wellness program. This program promotes engagement, cognitive stimulation, emotional support, and social interaction among residents. Additionally, our staff coordinates with health care providers to ensure seamless coordination of medical care for each individual.
LB Home Care also provides various activities for residents to enjoy throughout the day. Our resident-run activities encourage socialization and help create a sense of community within our assisted living facility. Scheduled daily activities cater to different interests and preferences.
Convenience is an important aspect of our community. With several nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, hospitals, and transportation options available in close proximity to our location; residents have easy access to essential services and recreational opportunities.
At LB Home Care in Fergus Falls, MN; individuals can maintain their independence while receiving 24-hour supervision and assistance with daily tasks like bathing, dressing, transfers as well as managing medications effectively. Our caring staff members are available round-the-clock to provide compassionate support whenever needed.
Experience peace of mind knowing that your loved ones are in capable hands at LB Home Care. We are dedicated to providing a safe and comfortable environment where residents can thrive and enjoy their golden years.
LB Home Care is located at 805 East Channing Avenue, Fergus Falls, MN 56537 in Otter Tail County, Minnesota
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